What browser are you running? I've had the same issue with internet explorer before. I downloaded google chrome (free) and the issue went away. It also gave me a quicker browser. Let us know how you make out and which thing ended up working best. Also if you are still having issues, try the contact us link at the bottom of the page.
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2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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