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Old 01-21-2014, 10:01 PM   #1
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Problems with staying logged on

[Moderator edit: This conversation moved from another thread...]

Quote:
Originally Posted by Iamstik81 View Post
ddphilips, I am interested. I can't PM you for some reason. Can you PM me?
I sent a PM to ddphilips about your reply. What happens when you try to send a PM to the member?
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Old 01-21-2014, 10:26 PM   #2
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I log in at the home screen. Then when i click on a thread it shows i am no longer logged in. The weird thing is that i can still reply to posts. But when i click on a members name to PM it looks like I am not logged in.
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Old 01-21-2014, 10:38 PM   #3
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Quote:
Originally Posted by Iamstik81 View Post
I log in at the home screen. Then when i click on a thread it shows i am no longer logged in. The weird thing is that i can still reply to posts. But when i click on a members name to PM it looks like I am not logged in.
Let me discuss this with the team to see if anyone knows what is going on.
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Great choice for "Living within my means" and camping for one...

Formerly owned 2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
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Old 01-21-2014, 11:01 PM   #4
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Quote:
Originally Posted by Iamstik81 View Post
I log in at the home screen. Then when i click on a thread it shows i am no longer logged in. The weird thing is that i can still reply to posts. But when i click on a members name to PM it looks like I am not logged in.
Sounds like something we discussed here in this thread. http://www.forestriverforums.com/for...tml#post528789

Hope this helps you.


From post 20 (Janet)...

We use cookies to keep you logged in between page changes. It's likely that you have an old cookie set (new one after server update last week) or that your system is purging cookies between page changes.

----------------------------
Trouble shooting suggestions:

Log out.
Empty your temp internet files (cache)
Log back in and check the "remember me" box as you do.

If this still doesn't solve the issue, check your browser settings and specifically enable cookie exchange with the site. You may also want to set your systems security settings to medium.

If you have done all this and are still having trouble, please let us know and include info about what browser and version you are using. This will help us track down the issue.
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Old 01-22-2014, 12:00 AM   #5
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Still having the same problem. I am using Safari 6.1.1 on a macbook pro. I was having similar issues at work with google chrome on windows xp.
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Old 01-22-2014, 11:15 AM   #6
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Quote:
Originally Posted by Iamstik81 View Post
Still having the same problem. I am using Safari 6.1.1 on a macbook pro. I was having similar issues at work with google chrome on windows xp.
I've forwarded this to the help desk as I have now hit my upper level of techiness. I'm also moving these posts to their own thread so as not to take away from the OP's topic.
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Old 01-22-2014, 12:08 PM   #7
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Quote:
Originally Posted by Iamstik81 View Post
Still having the same problem. I am using Safari 6.1.1 on a macbook pro. I was having similar issues at work with google chrome on windows xp.
Please try deleting your site cookies. In Chrome:

  • Click the Chrome menu Chrome menu on the browser toolbar.
  • Select Settings.
  • Click Show advanced settings.
  • In the "Privacy" section, click the Content settings button.
  • In the "Cookies" section, you can remove specific cookies.

Then when you log in again, click "remember me"

You will have to do the same in both browsers.

Also make sure you are going to the correct url (you may have an old bookmark)
Forest River Forums - Forest River Owners Community
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Old 01-22-2014, 01:04 PM   #8
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We use Fire Fox & had to allow all cookies to stay logged in.
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Old 01-22-2014, 02:42 PM   #9
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I did a clean-up with CCleaner and it solved the problem. I was having the same issues with iRV2, which looks like they use the same BB program.
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Old 01-22-2014, 05:09 PM   #10
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If you are still having trouble go to this page, it should clear all FRF cookies: http://www.forestriverforums.com/clearcookie.php. Then click the remember me box when you log back in.
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