Camping World Parts $ Accessories Ordering Experience

[spudston]

Camping World emailed me a $10 coupon for in store use, or if you called in your order. Apparently not usable online. I saw they had free shipping on my order on their website because it was over $99. So I could use the coupon, I called to order two scissor jacks, two BAL Lock-arm struts, and one extended X-Chock, totaling about $199. However the CW rep informed me there would be $38 shipping, because of the item weights. I said the web site said the shipping was free. She said the truck icon showed a freight charge. I said there were no icons. So, I cancelled and returned to the web site and saw "free shipping" on the "place your order" page! I called back with this information and, finally, she agreed to honor the free shipping. She said my order total was $189 after coupon, plus $17 sales tax totaling $216. When I told her that did not add up she said I had to print out the coupon and mail it in for them to return $10 to my credit card! Incredible how CW does business!

[325BH]

Originally Posted by spudston

Camping World emailed me a $10 coupon for in store use, or if you called in your order. Apparently not usable online. I saw they had free shipping on my order on their website because it was over $99. So I could use the coupon, I called to order two scissor jacks, two BAL Lock-arm struts, and one extended X-Chock, totaling about $199. However the CW rep informed me there would be $38 shipping, because of the item weights. I said the web site said the shipping was free. She said the truck icon showed a freight charge. I said there were no icons. So, I cancelled and returned to the web site and saw "free shipping" on the "place your order" page! I called back with this information and, finally, she agreed to honor the free shipping. She said my order total was $189 after coupon, plus $17 sales tax totaling $216. When I told her that did not add up she said I had to print out the coupon and mail it in for them to return $10 to my credit card! Incredible how CW does business!

It is these kind of business practices that will keep me away from a business... probably forever. I never forget bs like that.

They could run the best deal next month and I will still not do business with them. Maybe not the best move on my part, but that is how I feel about crap like that.

I would have canceled my order on the spot because of that.

[Terier]

I recently used a $10 coupon in the store and ended returning the item. They went ahead and applied the $10 credit to my new purchase.

On the other hand there been a time I have the store not a happy camper.

[Gumpster808]

Just me but had the opposite experience. Ordered online and didn't see the discount for Good Sams membership. Called and turns out the web was less than in store with the discount so placed the order no hassles.

Just mine though.

They did tell me to order at least three items next time even if throw in couple rolls of TP. Does something with shipping if I remember correctly from the conversation.

[spudston]

Originally Posted by 325BH

It is these kind of business practices that will keep me away from a business... probably forever. I never forget bs like that.

They could run the best deal next month and I will still not do business with them. Maybe not the best move on my part, but that is how I feel about crap like that.

I would have canceled my order on the spot because of that.

I did cancel the first time but went back to them to make them honor their web site pricing. I don't like them thinking they can play me for a fool. And I will send in the coupon and make sure they credit my card. I'm stubborn like that. Of course, next time I will buy elsewhere.

[spudston]

Originally Posted by Gumpster808

Just me but had the opposite experience. Ordered online and didn't see the discount for Good Sams membership. Called and turns out the web was less than in store with the discount so placed the order no hassles.

Just mine though.

They did tell me to order at least three items next time even if throw in couple rolls of TP. Does something with shipping if I remember correctly from the conversation.

I got a 1% discount ($2) because I had three items. Whoopee!

[spock123]

I have got good deals at Camping World, you just have to know what the item cost somewhere else. I find good deals everywhere. Once C/W had washer/dryer on sale and I asked about the install and was told $150 bucks each. I said that sounds high and decided to do the install myself, bad mistake. If I could do over I would have brought the washer/dryer from C/W and let them do the install

[bbcutright]

Ive had the same experience on many occasions. I just ignore the coupons they are useless online. Tried the insurance and changed the next year to better cheaper insurance. Never have I found an item they say is on sale that I cant buy on Amazon or in Wally World cheaper. Discounts on gas at Pilot stops are a joke and hard to use at the pump also....

[MeepMeep]

Originally Posted by bbcutright

Ive had the same experience on many occasions. I just ignore the coupons they are useless online. Tried the insurance and changed the next year to better cheaper insurance. Never have I found an item they say is on sale that I cant buy on Amazon or in Wally World cheaper. Discounts on gas at Pilot stops are a joke and hard to use at the pump also....

WOW!! Never thought I'd see anyone complain about saving 5-8 cents per gallon of fuel at Pilot/Flying J.....

[Cowracer]

Camping Worlds motto:

There's one born every minute.


Tim

[NMWildcat]

Originally Posted by MeepMeep

WOW!! Never thought I'd see anyone complain about saving 5-8 cents per gallon of fuel at Pilot/Flying J.....

LOL! I agree with you! We save 7¢ per gallon of diesel, dump for $5, fill propane with a discount, buy products inside for a discount. What's not to love.

And we have bought a lot of sales items from CW online and in store. Never had a problem. But we do read all the fine print and know what to expect with each deal.


We have used CW all over the country and never had any problems with anything. I always wonder what the difference is for the folks that continually bash them

[CaptnJohn]

Originally Posted by NMWildcat

LOL! I agree with you! We save 7¢ per gallon of diesel, dump for $5, fill propane with a discount, buy products inside for a discount. What's not to love.

And we have bought a lot of sales items from CW online and in store. Never had a problem. But we do read all the fine print and know what to expect with each deal.


We have used CW all over the country and never had any problems with anything. I always wonder what the difference is for the folks that continually bash them

Bought my last 2 5ers from CW and extremely pleased. 1st had zero warranty items, 2nd at the end of the year Keystone replaced a fender skirt. CW at Myrtle goes over them before the DI. When purchasing from CW you become an Elite member for 3 years ~ special discounts and 15% off all labor. Never had a problem even returning an item bought online to the store.
Pilot / Flying J ~~ have their card. Safe as before pumping your code is required so even a lost or stolen card is safe. Auto-deduction from checking is completed a week after receiving email with the amount. Like the DEF at the pump (cheap too) and with their card 9 cents off on diesel.
The sales mgr knows my name, as do the service writers and parts mgr. Service has been great. My next 5er will be from CW in Myrtle Beach as well.

[DreiHunde]

Originally Posted by CaptnJohn

Bought my last 2 5ers from CW and extremely pleased. 1st had zero warranty items, 2nd at the end of the year Keystone replaced a fender skirt. CW at Myrtle goes over them before the DI. When purchasing from CW you become an Elite member for 3 years ~ special discounts and 15% off all labor. Never had a problem even returning an item bought online to the store.
Pilot / Flying J ~~ have their card. Safe as before pumping your code is required so even a lost or stolen card is safe. Auto-deduction from checking is completed a week after receiving email with the amount. Like the DEF at the pump (cheap too) and with their card 9 cents off on diesel.
The sales mgr knows my name, as do the service writers and parts mgr. Service has been great. My next 5er will be from CW in Myrtle Beach as well.

And as with most Forum discussions you hardly here about good news!
This is good to hear and thanks for sharing!

[Iwannacamp]

I am a clearance junkie... well wait. I am just a junkie.

Some of their in-store clearance items cannot be beat. I have bought good stuff for less than $1.

[Terier]

I was asked if I wanted to renew my membership for $27. Part of the clerk's sales pitch was that they were tossing in free toilet paper and local businesses coupons. I figured that it would be cheaper to pay the $1-2 higher price for the $10 item than to renew right now.

A few days later I received another $10 coupon so I went back & did some cheap shopping.

[bobstepsup]

X2 325BH. I would have cancelled on the spot. There's plenty of other places to buy what ever you need. As well ,I would never buy from them again. I hate bs like that.

[wahoonc]

My take on CW... you can good some good to great deals IF you are a careful shopper. Most of the time they are clueless and hope you are too. I bought a Burley Travoy bicycle trailer for $75... that is a $250 trailer! Most of the time there stuff is over priced, if they even have what you want to begin with.

Aaron

[spock123]

Originally Posted by CaptnJohn

Bought my last 2 5ers from CW and extremely pleased. 1st had zero warranty items, 2nd at the end of the year Keystone replaced a fender skirt. CW at Myrtle goes over them before the DI. When purchasing from CW you become an Elite member for 3 years ~ special discounts and 15% off all labor. Never had a problem even returning an item bought online to the store.
Pilot / Flying J ~~ have their card. Safe as before pumping your code is required so even a lost or stolen card is safe. Auto-deduction from checking is completed a week after receiving email with the amount. Like the DEF at the pump (cheap too) and with their card 9 cents off on diesel.
The sales mgr knows my name, as do the service writers and parts mgr. Service has been great. My next 5er will be from CW in Myrtle Beach as well.

My card gives me 5% off at the pump and Pilot/Flying J is usually 20 cents to 30 cents more a gallon than a store just down the road. Install the apps GasBuddy if you want to save some real money

[NMWildcat]

Originally Posted by spock123

My card gives me 5% off at the pump and Pilot/Flying J is usually 20 cents to 30 cents more a gallon than a store just down the road. Install the apps GasBuddy if you want to save some real money

We don't use pilot/flying j to save $$$ (obviously), but for the ease of use when towing. No way I'm going to try and maneuver my rig in most non-truckstops. And actually on our last trip the pilots price with discount was the same as cheaper gas stations in town. Hasn't been that way for a long time. I'm hoping it's a trend

[CaptnJohn]

Originally Posted by spock123

My card gives me 5% off at the pump and Pilot/Flying J is usually 20 cents to 30 cents more a gallon than a store just down the road. Install the apps GasBuddy if you want to save some real money

Not really interested in saving a few dollars. More interested in easy in/out, safe, and fast or slow if I want to park a while. I only pull about 12,000 - 14,000 miles each year. I have Gas Buddy for when I'm NOT pulling 13,500# 13' tall 5er.


$45K - $60K for a 5er ~~ $60K++ for a truck and when I worry about a few dollars per tank of diesel I'll get a tent and boondock at Walmart.