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Old 06-17-2016, 08:22 AM   #1
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Dealer emailed me sales agreement

My DW and I are purchasing a 2017 Cherokee 274DBH From a dealership in S. Vermont. We are from Massachusetts. I've read that we should never sign anything until we walk through the unit and are satisfied. Last night the dealership emailed me a sales addendum agreement, privacy notice, payment option form, and a wire transfer disclosure for us to digitally sign. I read the agreement and it says that full payment must be received and processed before the trailer leaves the dealership. Now I'm all confused.


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Old 06-17-2016, 08:38 AM   #2
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Stick to your plan or pass, get your cash or loan check together don't sign any agreement until have done the walk thru and are satisfied. Sounds like they are trying to lock you in to having to buy I would not go for that. If it takes them longer then an hour to process a check or cash they have a problem.
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Old 06-17-2016, 08:50 AM   #3
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I'm kinda confused here. Are you buying and picking up the RV at their dealership..... or are having it delivered to you?
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Old 06-17-2016, 08:52 AM   #4
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What they are asking you to do is pay in full in advance - which is different than the statement that the trailer has to be paid in full before it leaves the lot. Obviously, no dealer is going to let you drive away without paying. But, the preferred method (IMO) is you give them a deposit and maybe proof of funds or financing, then they prep the trailer and you go do your walk through. When your satisfied you go in the office and finish the deal. If you give them full payment in advance, you loose your leverage should there be any issues or problems found at the walk through.


Now, what they are asking is common for dealers to do, but that scenario is beneficial only to the dealer.


That being said, we bought our last trailer in a similar way. We bought it in February with 2 feet of snow on the ground. Dealer offered to store it for free until spring, but we had to complete the transaction and take ownership before the walk through. Everything worked out fine (and we bought from a very good dealer) but it was a transaction that had some risk involved.
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Old 06-17-2016, 08:53 AM   #5
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When we bought our new TT we too did all the preliminary paperwork via email with our Dealer. Our dealer made it a smooth process. The paperwork was ready and waiting for us when got at the Dealership.
The only thing was asked of us was to submit a small Down Payment ( $100 )to show our sincerity in purchasing the TT in question, and to assure they would hold it, as we were traveling about 5 hours. We had no problem with this, and after a week long contact with the dealer via phone and emails, we knew it was the one we were purchasing, and was also dependent on the PDI and inspection.

No other monies were transferred until after the PDI was done and we were satisfied.

Sounds as though the Dealer is trying to lock you into the sale without even seeing the TT. They may ask for a DP, which is not unreasonable, but otherwise I would not pre-sign anything.
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Old 06-17-2016, 09:04 AM   #6
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Oh hell no.
Send them a reasonable (refundable) deposit. Do not buy / pay in full until you are on site, walked thru it (even if it takes hours to do so), have the systems operational. Then sign the papers. It's theirs until YOU decide to buy it. If not, then find another dealer, quickly...walk away from this type of business.
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Old 06-17-2016, 09:08 AM   #7
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After rereading the OP post I now have the same question as WMTIRE purchase there or delivered. If its delivered they are correct in asking for full payment.
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Old 06-17-2016, 10:52 AM   #8
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Quote:
Originally Posted by wmtire View Post
I'm kinda confused here. Are you buying and picking up the RV at their dealership..... or are having it delivered to you?

Buying and picking up.


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Old 06-17-2016, 10:55 AM   #9
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After rereading the OP post I now have the same question as WMTIRE purchase there or delivered. If its delivered they are correct in asking for full payment.

The dealership refers to us going up there and taking ownership as "taking delivery". Not delivering the TT to my house.


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Old 06-17-2016, 10:55 AM   #10
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When we bought our new TT we too did all the preliminary paperwork via email with our Dealer. Our dealer made it a smooth process. The paperwork was ready and waiting for us when got at the Dealership.
The only thing was asked of us was to submit a small Down Payment ( $100 )to show our sincerity in purchasing the TT in question, and to assure they would hold it, as we were traveling about 5 hours. We had no problem with this, and after a week long contact with the dealer via phone and emails, we knew it was the one we were purchasing, and was also dependent on the PDI and inspection.

No other monies were transferred until after the PDI was done and we were satisfied.

Sounds as though the Dealer is trying to lock you into the sale without even seeing the TT. They may ask for a DP, which is not unreasonable, but otherwise I would not pre-sign anything.

We did put down a $500 deposit.


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Old 06-17-2016, 11:01 AM   #11
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If they emailed everything to you they are just trying to speed things along so you won't have to spend as much time at the dealership. It's not necessarily malicious in intent.

That said, just because they emailed it doesn't mean you have to sign in and send it back right away. The advise about not signing anything until you are completely satisfied and comfortable with your new purchase still applies.

I would just print everything out and have it ready to go when you go to pick up your trailer but insist on a complete PDI before anything else.
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Old 06-17-2016, 11:49 AM   #12
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If the deal has a statement that it is only valid upon a successful PDI and requires you to sign it after the PDI, I would feel more comfortable with that. That is, assuming they are handling the financing for you. If you are paying cash or have secured your own financing, the paperwork could wait until you arrive at the dealers lot. Be careful and I wish you the best!
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Old 06-17-2016, 12:35 PM   #13
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If you are going up to pick it up, then after you have done the PDI and everything works, you can sign paperwork and pay them. Do not accept sign and take it now and you can bring it back later to have issues found during PDI completed. Dealers are very busy and you could be without your new toy for a month or two this summer. They want to get paid so if they need to repair something before you accept the unit, it will get fixed quickly. Once they are paid you become just another customer to many service departments. Be sure to ask for and get the FR ( not third party) 2nd year warranty. Also be sure to ask the dealer for the build sheet. It should list make, model and serial number of all installed appliances. Do not let the dealer rush the PDI. If this is your first RV, video anything you think you might forget how to use.
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Old 06-17-2016, 12:46 PM   #14
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We did put down a $500 deposit


Excellent!

Still, just as others have mentioned "sign only when you are pleased with the deal". Other than that, Congrats to the new TT....and Happy Camping!
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Old 06-17-2016, 12:46 PM   #15
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If you are going up to pick it up, then after you have done the PDI and everything works, you can sign paperwork and pay them. Do not accept sign and take it now and you can bring it back later to have issues found during PDI completed. Dealers are very busy and you could be without your new toy for a month or two this summer. They want to get paid so if they need to repair something before you accept the unit, it will get fixed quickly. Once they are paid you become just another customer to many service departments. Be sure to ask for and get the FR ( not third party) 2nd year warranty. Also be sure to ask the dealer for the build sheet. It should list make, model and serial number of all installed appliances. Do not let the dealer rush the PDI. If this is your first RV, video anything you think you might forget how to use.

Will do. Thanks for all the advice. I plan on getting the 2nd year FR warrenty, but what should I do for after the 2 years is up?


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Old 06-17-2016, 12:53 PM   #16
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Will do. Thanks for all the advice. I plan on getting the 2nd year FR warrenty, but what should I do for after the 2 years is up?


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Hope you got everything fixed that broke in the first two years... Seriously though, if you are using the trailer most things that will break will break in your first year or so (prob sooner as in right away). Now that does not mean things still cannot go wrong but spend the time enjoying the trailer.. Use the warranty IF needed, but do not worry about it! ENJOY IT!
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Old 06-17-2016, 12:59 PM   #17
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Will do. Thanks for all the advice. I plan on getting the 2nd year FR warrenty, but what should I do for after the 2 years is up?

X2 with doc73.

Once you send in ALL your warranty cards ( stove, fridge, A/C, etc. ) attached with your paperwork, you will still be contacted by those same vendors wanting you to extend your warranties, and the costs associated to renew them at a later date.

Only then will you be able to make a better judgment call on extending them. I personally did not. I think after 3 years into owning my TT I would hope that I have all the bugs out of it and if anything needed fixed not under warranty then, well, I would deal with it then.

Depending on ones TT, and its options, this decision will differ widely.
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Old 06-17-2016, 01:27 PM   #18
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You will get many varying responses on 3rd party warranties. Getting one depends on many factors. If you have no ability to do any mechanical repairs, it might be an option. Many 3rd party warranties require some annual service/ inspection which is out of your pocket and usually a few hundred dollars. If you do decide to get an extended warranty, read the document carefully. There are many escape clauses in most of them. I recommend putting the money you would spend on an extended warranty and paying for repairs as needed. You generally come out ahead. In addition, warranty work usually takes a back burner to paid retail repairs. Appliances in the unit are all covered under separate Mfgr's warranty anyway.

Good Luck, Take your time and make it Fun.
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Old 06-17-2016, 01:37 PM   #19
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Quote:
Originally Posted by Whiskey Priest 6 View Post
Buying and picking up.


2012 Infinity QX56
2017 Forest River Cherokee 274DBH
Halifax, Massachusetts
Quote:
Originally Posted by Whiskey Priest 6 View Post
The dealership refers to us going up there and taking ownership as "taking delivery". Not delivering the TT to my house.


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2017 Forest River Cherokee 274DBH
Halifax, Massachusetts
OK, thanks for the clarification. As others have stated, you probably should hold off on the final paperwork until a satisfactory PDI has been done. They can balk at this, but you can also walk away. They know it, and you know it.

Any chance you told them you are planning to pick this RV up on a weekend? Some dealers don't have the F&I people there on weekends, which could also be a reason to have the paperwork done beforehand.
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Old 06-18-2016, 12:28 PM   #20
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Sales Agreement

Not to say my way was the smartest way BUT I took a gamble and ordered/bought our 2014 FF Flagstaff new from a dealer in Albany NY.
We live on Cape Cod, MA and I'm usually very diligent to sticking to my guns but similar circumstances as far as payment.........needed to put x amount down to get the build started.....more when it was finished...........and more when it was shipped. That's the way it was....period.....good thing was some of the funds were on a credit card for my own protection.
One thing on our side was we had friends in that area and we visited the dealership to make sure I wasn't going to be sending money to Nigeria or something.
It went smooth enough and I was pleased enough that I even sent a final payment so I could register it and get plates to go up and bring it home. (Thank you MA RMV for making it difficult...as usual)
My thought process was, it wasn't leaving the dealership until I was happy and I had no plans of returning it to the dealership after I left.
EVERYTHING went as planned with the exception of the shower door sweep that was torn that I didn't catch on the PDI. But I wasn't going to tow it off Cape to have it fixed under warranty regardless....$7 part that slides in a groove? Do the math (Shower manufacturer sent me a new one plus a spare at no charge, just took a phone call)
Bottom line is, maybe I dodged a bullet and not to say it was it the smartest way of doing it, but we got the trailer we wanted and the options we wanted.
Mind you even with cash in hand, not one dealer in MA or RI would get or even order it for us.
When and if the time comes, probably do the same way with that dealer again..........

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