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Old 08-15-2013, 12:40 AM   #201
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I called forest river and they said the extended warranty should be included with all the other paperwork we received. I checked and its not there! Called the dealer and they said, it should be in there with the manual.... No such luck. Can anyone give me contact information on how to get this?
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Old 08-19-2013, 07:51 AM   #202
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Depends on which FR product. Salem try to get a hold of someone under Tony Hufnagle <thufnagle@forestriverinc.com>

Another person that may be able to assist you in location to get the extended warranty would be April Grigsby <agrigsby@forestriverinc.com>
they should be able to find your contact person.

Because your going to need that second year... My tap still drips under city water and I just noticed that my grey water line has rubbed through in 2 places on the suspension when the clamp bolts backed off. Apparently no one at the factory uses nyloc nuts or lock washers to ensure things under the unit come unhooked.could have been worse though.
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Old 08-19-2013, 05:32 PM   #203
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My dealer didn't really know too much about it either. i just went thru FR. We got and we've used it.
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Old 08-19-2013, 05:38 PM   #204
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Originally Posted by campnqueen View Post
Greetings... we are buying a NEW Forest River trailer today!! I asked the dealer about the Forest River Extended Warranty and they got REAL quiet!! I said wanted it. They said "We will get baco you".YEAH. You can bet your butt I am calling Forest River Tomorrow!
Our dealer didn't say too much about it one way or the other. He did mention that most componets of significants are covered by their own 2Yr+ warranty, but , I got it anyway. They way I figured it was it was only $150 and would cover all of the structural (non component items.

He also mentioned an extended coverage plan that he can provide, but it was a very soft sell. I think he figured that he is in the camper selling business, not issurance salesman.

IMHO...Forest river should just include it. Other MFGs do!
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Old 08-20-2013, 02:58 AM   #205
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Quote:
Originally Posted by SimchaSabre View Post
IMHO...Forest river should just include it. Other MFGs do!
actually, most only provide a one year warranty.
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Old 08-20-2013, 06:38 AM   #206
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dealers want to sell you their extended warranty for 1000 or more dollars.
I found teh Foirest river address to send the completed paperwork back and i think it has a phone number on it. will post tonight before I try and tackle my electrical issue on the 2012 FR Salem.
I have shore power, power from the generator but when I try to get the battery to run I get nothing.
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Old 08-20-2013, 07:21 AM   #207
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2nd Year Warranty

Quote:
Originally Posted by Jjs2000z View Post
I called forest river and they said the extended warranty should be included with all the other paperwork we received. I checked and its not there! Called the dealer and they said, it should be in there with the manual.... No such luck. Can anyone give me contact information on how to get this?
I called a couple of weeks ago and got my second year warranty over the phone for our Wildcat trailer. I was referred to Rhonda at 574-534-3167. i am not sure if she handles all the different brands of the Forest River line but I am sure if she doesn't she can steer you in the right direction. Good Luck..
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Old 08-20-2013, 07:23 AM   #208
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I believe she is the one I spoke with in 2011.
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Old 10-20-2013, 04:36 PM   #209
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My dealers service department mentioned it but did not give me any contact information at Forest River, basically told me it is available and to contact FR to purchase.
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Old 05-21-2014, 11:57 AM   #210
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Sorry for bumping this older thread but I feel that there are many new owners that could benefit from it.

Does anyone know if this is offered on any FR product line? Would my Coachmen Apex qualify?
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Old 05-21-2014, 12:14 PM   #211
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Quote:
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Sorry for bumping this older thread but I feel that there are many new owners that could benefit from it.

Does anyone know if this is offered on any FR product line? Would my Coachmen Apex qualify?
No. not offered on any of the brands that FR recently acquired:
Coachmen, Prime Time, Dynamax, Shasta.
and only available on towables, not motorhomes of any brand.

only available on original FR brands and Palomino.
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Old 05-21-2014, 12:16 PM   #212
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I tried to get on my Coachmen Catalina. I e-mailed the Coachmen warranty contact. She stated that it is not available for the Coachmen line.

I am very interested if you find out differently.

Thanks.
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Old 05-21-2014, 12:36 PM   #213
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on the 2nd year factory warranty application form, it clearly lists the brands that can apply for it.
you can find the link to it, in post #25, in this thread.
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Old 05-21-2014, 12:37 PM   #214
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I contacted the dealer while waiting to hear back here, but I would assume that bikendan knows what he is talking about. So if nothing else, bumping this thread gave some visibility to the FR and Palomino new owners. Seems like a steal to me for the price people have previously stated in this thread. A real no-brainer.

The form I viewed was from here. It made no mention of specific product lines so that's why I asked.
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Old 05-21-2014, 02:19 PM   #215
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It is my understanding that this is still offered on any of the Forest River Trailer type products. I was told that this extended warranty is not offered on any of the motor home types. You need to Contact Forest River to check on what units are covered. I sent off the paper work on my 2015 Sierra 5th wheel trailer.
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Old 05-21-2014, 06:43 PM   #216
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It is my understanding that this is still offered on any of the Forest River Trailer type products.
there are two different Forest Rivers.

one is the corporate Forest River Inc.
the other is Forest River RV, which has all the original FR RV brands.
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Old 05-21-2014, 08:04 PM   #217
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It does make mention of it in my Coachmen Owner's Manual, page 5. Under Dealer Responsibilities #4 "Be sure you understand the Optional 2nd Year Protection Plan offered by Forest River. (Not offered on all models.) Ask any questions you may have before leaving the dealership."

So I can see where the confusion might come from. But according to the Coachmen RV site, there is no additional warranty besides the component manufacturer's and Coachmen's one year warranty. See here.
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Old 06-25-2014, 07:32 PM   #218
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I asked the paper work guy (sorry, for his name, but he was nice) and he has never heard of it. If its 10 days, that's long gone.
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