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08-15-2013, 12:40 AM
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#201
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Senior Member
Join Date: Jul 2013
Location: Southern California
Posts: 231
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I called forest river and they said the extended warranty should be included with all the other paperwork we received. I checked and its not there! Called the dealer and they said, it should be in there with the manual.... No such luck. Can anyone give me contact information on how to get this?
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2014 stealth 2714
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08-19-2013, 07:51 AM
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#202
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Senior Member
Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,682
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Depends on which FR product. Salem try to get a hold of someone under Tony Hufnagle < thufnagle@forestriverinc.com>
Another person that may be able to assist you in location to get the extended warranty would be April Grigsby < agrigsby@forestriverinc.com>
they should be able to find your contact person.
Because your going to need that second year... My tap still drips under city water and I just noticed that my grey water line has rubbed through in 2 places on the suspension when the clamp bolts backed off. Apparently no one at the factory uses nyloc nuts or lock washers to ensure things under the unit come unhooked. could have been worse though.
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TV 2018 Ford F250, hauling a 2018 KZ 331 TH 12 Sportster 5th wheel, packing a 2015 CF MOTO 800 U-Force SXS
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08-19-2013, 05:32 PM
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#203
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Senior Member
Join Date: Feb 2012
Location: Midland, MI
Posts: 954
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My dealer didn't really know too much about it either. i just went thru FR. We got and we've used it.
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Cathy & Jeff
Midland, Michigan
2020 Cedar Creek 34IK / 2019 Ram3500 CID
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08-19-2013, 05:38 PM
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#204
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Senior Member
Join Date: Feb 2012
Location: Midland, MI
Posts: 954
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Quote:
Originally Posted by campnqueen
Greetings... we are buying a NEW Forest River trailer today!! I asked the dealer about the Forest River Extended Warranty and they got REAL quiet!! I said wanted it. They said "We will get baco you".YEAH. You can bet your butt I am calling Forest River Tomorrow!
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Our dealer didn't say too much about it one way or the other. He did mention that most componets of significants are covered by their own 2Yr+ warranty, but , I got it anyway. They way I figured it was it was only $150 and would cover all of the structural (non component items.
He also mentioned an extended coverage plan that he can provide, but it was a very soft sell. I think he figured that he is in the camper selling business, not issurance salesman.
IMHO...Forest river should just include it. Other MFGs do!
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Cathy & Jeff
Midland, Michigan
2020 Cedar Creek 34IK / 2019 Ram3500 CID
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08-20-2013, 02:58 AM
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#205
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,598
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Quote:
Originally Posted by SimchaSabre
IMHO...Forest river should just include it. Other MFGs do!
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actually, most only provide a one year warranty.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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08-20-2013, 06:38 AM
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#206
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Senior Member
Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,682
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dealers want to sell you their extended warranty for 1000 or more dollars.
I found teh Foirest river address to send the completed paperwork back and i think it has a phone number on it. will post tonight before I try and tackle my electrical issue on the 2012 FR Salem.
I have shore power, power from the generator but when I try to get the battery to run I get nothing.
__________________
TV 2018 Ford F250, hauling a 2018 KZ 331 TH 12 Sportster 5th wheel, packing a 2015 CF MOTO 800 U-Force SXS
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08-20-2013, 07:21 AM
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#207
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Senior Member
Join Date: Aug 2010
Posts: 248
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2nd Year Warranty
Quote:
Originally Posted by Jjs2000z
I called forest river and they said the extended warranty should be included with all the other paperwork we received. I checked and its not there! Called the dealer and they said, it should be in there with the manual.... No such luck. Can anyone give me contact information on how to get this?
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I called a couple of weeks ago and got my second year warranty over the phone for our Wildcat trailer. I was referred to Rhonda at 574-534-3167. i am not sure if she handles all the different brands of the Forest River line but I am sure if she doesn't she can steer you in the right direction. Good Luck..
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08-20-2013, 07:23 AM
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#208
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Senior Member
Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,682
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I believe she is the one I spoke with in 2011.
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TV 2018 Ford F250, hauling a 2018 KZ 331 TH 12 Sportster 5th wheel, packing a 2015 CF MOTO 800 U-Force SXS
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10-20-2013, 04:36 PM
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#209
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Hawksclaw554
Join Date: Sep 2013
Location: Watson, Louisiana
Posts: 42
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My dealers service department mentioned it but did not give me any contact information at Forest River, basically told me it is available and to contact FR to purchase.
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05-21-2014, 11:57 AM
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#210
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Next Gen Camperbot 5000XL
Join Date: May 2014
Posts: 316
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Sorry for bumping this older thread but I feel that there are many new owners that could benefit from it.
Does anyone know if this is offered on any FR product line? Would my Coachmen Apex qualify?
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NO TV!!! NOW WHAT???
2014 Coachmen Apex 259BHSS
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05-21-2014, 12:14 PM
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#211
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,598
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Quote:
Originally Posted by CLT
Sorry for bumping this older thread but I feel that there are many new owners that could benefit from it.
Does anyone know if this is offered on any FR product line? Would my Coachmen Apex qualify?
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No. not offered on any of the brands that FR recently acquired:
Coachmen, Prime Time, Dynamax, Shasta.
and only available on towables, not motorhomes of any brand.
only available on original FR brands and Palomino.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-21-2014, 12:16 PM
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#212
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Member
Join Date: Mar 2014
Location: Yukon, OK
Posts: 39
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I tried to get on my Coachmen Catalina. I e-mailed the Coachmen warranty contact. She stated that it is not available for the Coachmen line.
I am very interested if you find out differently.
Thanks.
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2014 Coachmen Catalina 273DBS
50th Anniversary model
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05-21-2014, 12:36 PM
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#213
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,598
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on the 2nd year factory warranty application form, it clearly lists the brands that can apply for it.
you can find the link to it, in post #25, in this thread.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-21-2014, 12:37 PM
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#214
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Next Gen Camperbot 5000XL
Join Date: May 2014
Posts: 316
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I contacted the dealer while waiting to hear back here, but I would assume that bikendan knows what he is talking about. So if nothing else, bumping this thread gave some visibility to the FR and Palomino new owners. Seems like a steal to me for the price people have previously stated in this thread. A real no-brainer.
The form I viewed was from here. It made no mention of specific product lines so that's why I asked.
__________________
NO TV!!! NOW WHAT???
2014 Coachmen Apex 259BHSS
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05-21-2014, 02:19 PM
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#215
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Senior Member
Join Date: Jul 2010
Location: Monroe, NC
Posts: 402
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It is my understanding that this is still offered on any of the Forest River Trailer type products. I was told that this extended warranty is not offered on any of the motor home types. You need to Contact Forest River to check on what units are covered. I sent off the paper work on my 2015 Sierra 5th wheel trailer.
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Freddie & Linda
2015 FR Sierra 330RLS & 2003 Dodge 2500 4X4 Diesel
TMPS for Camper & TV
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05-21-2014, 06:43 PM
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#216
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,598
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Quote:
Originally Posted by Dakota EV
It is my understanding that this is still offered on any of the Forest River Trailer type products.
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there are two different Forest Rivers.
one is the corporate Forest River Inc.
the other is Forest River RV, which has all the original FR RV brands.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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05-21-2014, 08:04 PM
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#217
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Next Gen Camperbot 5000XL
Join Date: May 2014
Posts: 316
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It does make mention of it in my Coachmen Owner's Manual, page 5. Under Dealer Responsibilities #4 "Be sure you understand the Optional 2nd Year Protection Plan offered by Forest River. (Not offered on all models.) Ask any questions you may have before leaving the dealership."
So I can see where the confusion might come from. But according to the Coachmen RV site, there is no additional warranty besides the component manufacturer's and Coachmen's one year warranty. See here.
__________________
NO TV!!! NOW WHAT???
2014 Coachmen Apex 259BHSS
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06-25-2014, 07:32 PM
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#218
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Senior Member
Join Date: Apr 2012
Posts: 3,275
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I asked the paper work guy (sorry, for his name, but he was nice) and he has never heard of it. If its 10 days, that's long gone.
__________________
Hyper Lite was sold
2017 F-250 4x4 6.2L Gas
I can't fix everything, but I can make it so nobody else can
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