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08-11-2019, 09:38 AM
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#1
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Senior Member
Join Date: Aug 2019
Location: Racine, Wisconsin
Posts: 172
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FR quality
Does anyone know if FR has a QC inspection or dept within? Thought I'd share a scary pic of sawdust and wood shavings around the furnace!!!! After finally being able to go thru the camper with a fine tooth comb I was shocked to find all the staples used to hold just about everything together and 2" screws or lag bolts expected to hold anything together going thru 1/8" flimsy wood panel!!!! I would suggest to everyone to pull off every available panel and vacuum out all the crap production leaves within. I probably took off 2,3lbs of leftovers to lighten up the trailer a bit. If I woulda been able to do that prior to purchase we woulda looked elsewhere. Makes me wonder about other more critical components like gas, electric and the sketchy looking suspension.
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08-11-2019, 10:03 AM
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#2
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Senior Member
Join Date: Jul 2012
Location: Maryland
Posts: 713
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Perhaps you can address these concerns to the person that did your PDI. My TT wasn’t hand crafted either but the fixes were pretty easy. I totally agree that it is unsettling when you find these issues. I hope your TT or MH gets you out camping soon.
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2021 Rockwood Mini Lite 2109S
2010 Toyota Tundra 4WD
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08-11-2019, 10:26 AM
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#3
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 34,931
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2011 Flagstaff 831 RLBSS
Sometimes I wonder why I'm not in an asylum. Then I take a good look around at everyone and realize...Maybe I am.
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08-11-2019, 10:43 AM
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#4
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Citrus County, Fl.
Join Date: Apr 2014
Location: Hernando, Fl
Posts: 2,368
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Just like wmtire stated, it's that way with almost every brand. I follow a facebook group for Tiffin which is supposed to be one of the better Class A motorhomes. Seems there quality has suffered over the last 2 or 3 model years and there are horror stories of botched up paint jobs, units going back to the factory for repairs and rigs being sold that were so bad they should have never left the factory.
I read a report a few months back the the turnover rate for employees is nearly 100% in a year at some plants. That and the lack of work ethic with the younger generation, inferior parts provided to the manufacturer and a rush to push the units out the door are all contributing to the problem.
__________________
2016 Forester 3011DS
2017 Toyota Corolla SE toad
PREVIOUS: 2015 Flagstaff 832IKBS
99 Terry 31G
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08-11-2019, 06:27 PM
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#5
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Senior Member
Join Date: Jun 2015
Location: Where the wheels get parked
Posts: 678
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it is amazing to me that the work ethic is a problem, my grandfather said the same thing in the late 60s' and early 70s' about my generation.
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See you down the road. ;
Ken and Denise new SOB Imagine2019 2850mk 2017 Ram 2500 ctd.
previous 2015 shamrock23s,2015 Ram Eco diesel
previous 1997 coleman highlander pup,1994 35rb Vectra,diesel,2007 Fleetwood arcadia pup.2005 ram
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08-11-2019, 06:32 PM
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#6
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Senior Member
Join Date: Aug 2019
Location: Racine, Wisconsin
Posts: 172
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Yes it is very unsettling to see stuff like that anywhere near a major heat source. The dealership we got this from has had nothing but negative reviews about thier service dept but the things being found are of no fault of the dealership and I'd hope they'd have the same concerns if they took the time to investigate instead of rush, rush a buyer so's to make the next sale. Our dealership took 2 weeks to "prep" our TT and fix all the issues and addons we asked for and the day of the walk through and orientation it looked like they jus washed it and made the tires all shiny!!!! The mechanic rushed to get things done while we finished paperwork and jus as we were about to leave I noticed none of the bolts on my EQ Hitch were tight!?!?!!!! I'd like to say never again from them but we have limited other options and they probably all the same anyways....
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08-11-2019, 07:10 PM
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#7
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Senior Member
Join Date: Jun 2011
Location: Big brown desert
Posts: 3,003
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Don’t forget to get all the sawdust out of your roof ac vents!
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2014 Stealth Evo 2850- "Woodstock"
2011 Toyota Tundra Rock Crawler TRD 5.7- "Clifford"
2013 Honda Accord Coupe V6 w/Track Pack- "Julia"
Just glad to get away
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08-11-2019, 07:28 PM
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#8
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Senior Member
Join Date: Mar 2019
Location: Family room couch
Posts: 4,868
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Unscrew the access panel at the bottom of the shower and clean out the trash there.
Lift the panel under the mattress and gasp.
Ray
__________________
2020 Georgetown GT5 34H5
2020 Equinox Premier AWD 2.0L/9-speed
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08-11-2019, 07:29 PM
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#9
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Senior Member
Join Date: May 2017
Posts: 5,712
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In todays market it's not "Quality"....it's "QUANTITY."
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08-12-2019, 09:32 AM
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#10
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Senior Member
Join Date: Jun 2017
Posts: 112
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Safety issue such as your furnace can be reported. Takes less than 5 minutes. Perhaps if more people would report Saftey Issues on new purchases the industry may be scrutinized closer.
https://www-odi.nhtsa.dot.gov/VehicleComplaint/
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08-17-2019, 11:56 AM
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#11
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Senior Member
Join Date: Mar 2014
Posts: 3,171
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Quote:
Originally Posted by Mizterusa
Yes it is very unsettling to see stuff like that anywhere near a major heat source. The dealership we got this from has had nothing but negative reviews about thier service dept but the things being found are of no fault of the dealership and I'd hope they'd have the same concerns if they took the time to investigate instead of rush, rush a buyer so's to make the next sale. Our dealership took 2 weeks to "prep" our TT and fix all the issues and addons we asked for and the day of the walk through and orientation it looked like they jus washed it and made the tires all shiny!!!! The mechanic rushed to get things done while we finished paperwork and jus as we were about to leave I noticed none of the bolts on my EQ Hitch were tight!?!?!!!! I'd like to say never again from them but we have limited other options and they probably all the same anyways.... ��
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I have to ask why you bought from that dealership if the service dept had such negative reviews? The things found are as much the fault of the dealer as FR. FR pays the dealer a prep fee. The dealer could have rejected the RV as it came from FR. The dealer always has final responsibility for the delivered RV. And you take over that responsibility when you accept it.
It really pays to find a good dealer and pay him a reasonable profit to serve you.
This isn't meant to be as harsh as it sounds but the time for corrective action is before delivery.
Just my thoughts
Fred W
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08-17-2019, 12:13 PM
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#12
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Senior Member
Join Date: Sep 2012
Location: Virginia
Posts: 10,880
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Quote:
Originally Posted by Mizterusa
Does anyone know if FR has a QC inspection or dept within? Thought I'd share a scary pic of sawdust and wood shavings around the furnace!!!! After finally being able to go thru the camper with a fine tooth comb I was shocked to find all the staples used to hold just about everything together and 2" screws or lag bolts expected to hold anything together going thru 1/8" flimsy wood panel!!!! I would suggest to everyone to pull off every available panel and vacuum out all the crap production leaves within. I probably took off 2,3lbs of leftovers to lighten up the trailer a bit. If I woulda been able to do that prior to purchase we woulda looked elsewhere. Makes me wonder about other more critical components like gas, electric and the sketchy looking suspension.
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This is an industry wide issue not just Forest River.
__________________
2005 Dodge 3500 Cummins
2017 Wildwood Lodge 4092 BFL
1966 Mustang GT
1986 Mustang SVO
Lillie Boxer Mix (RIP)
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08-17-2019, 12:26 PM
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#13
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,732
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Trash, sawdust, and fasteners laying in a dead space doesn't bother me, but I guess I just expect it.
When we get a new RV, I explore every nook and cranny to learn where everything is and fix things I don't like. So I just clean all that stuff up at the same time.
Have you ever opened up walls, dead spaces, crawl spaces in your stick house for remodeling or equipment installation?
You will find the same thing. I've found tools, drink cans, cigarette butts, food wrappers, boxes of new fasteners, lumber waste, sawdust, and on and on.
It's actually kind of interesting to see what you will find. I found one of the first Coors beer cans in my brother's house walls. It's sitting in my garage now
As far as RV manufacturer's QC lacking, absolutely! But it's always been that way and doesn't seem to have changed much. So that's why I go through it myself and fix and adjust. Should I have to? No. But that's just the way it is and I don't see it changing with the current demand for RVs.
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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08-17-2019, 10:04 PM
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#14
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Senior Member
Join Date: Apr 2014
Location: Gainesville, FL
Posts: 4,668
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QA may be inversely proportional to consumer demands for a trailer with all possible accessories at the cheapest possible price.
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TV: 2021 Ford F-150 4WD XLT Crew w/ 3.5L EB & HDPP, payload: 2,416#.
RV: 2020 Rockwood Mini-Lite 2507S, Propride 3P hitch w/ 1400# spring bars
Camping nights: 2021, 52; 2022, 99; 2023, 88; 2024, 57 YTD 8/18, EOY est., 90+
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08-18-2019, 10:06 AM
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#15
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Senior Member
Join Date: Aug 2019
Location: Racine, Wisconsin
Posts: 172
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Quote:
Originally Posted by okie dokie
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I think it has to be a motored vehicle, VIN number isn't working.
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08-18-2019, 10:34 AM
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#16
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Senior Member
Join Date: Aug 2019
Location: Racine, Wisconsin
Posts: 172
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Quote:
Originally Posted by pgandw
I have to ask why you bought from that dealership if the service dept had such negative reviews? The things found are as much the fault of the dealer as FR. FR pays the dealer a prep fee. The dealer could have rejected the RV as it came from FR. The dealer always has final responsibility for the delivered RV. And you take over that responsibility when you accept it.
It really pays to find a good dealer and pay him a reasonable profit to serve you.
This isn't meant to be as harsh as it sounds but the time for corrective action is before delivery.
Just my thoughts
Fred W
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Well unfortunately I live in an area where RV dealerships aren't at every corner like Walgreens. The next closest is Camping world and well.....nuf said there. Ultimately it comes down to FR since they control the "warranty" part too and after picking up my camper yesterday for things the Dealer were suppose to fix prior to signing official papers. I would hope FR would like to know about thier bandaid fix to my cracked gray tank plumbing!!
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08-18-2019, 10:47 AM
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#17
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Senior Member
Join Date: Jun 2017
Posts: 112
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Quote:
Originally Posted by Mizterusa
I think it has to be a motored vehicle, VIN number isn't working.
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Choose Non Vehicle.
While your there check out the listing of the recalls, investigations, complaints and manufacturers response. The information is found on the search your vehicle safety tab.
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08-21-2019, 12:38 PM
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#18
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Senior Member
Join Date: May 2019
Location: Idaho Falls, Idaho
Posts: 244
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We do a thorough clean up when we get a new one home, and then also re-do it after the first 2 or 3 drives. Seems stuff shakes out of every nook and cranny then is fine after that.
__________________
2019 Sunseeker 3010DS
160w/9A roof top SOLAR
Playmaker DISH w/ Wally
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08-27-2019, 03:00 PM
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#19
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Senior Member
Join Date: May 2019
Posts: 4,330
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Wood waste, trim pieces, and loose hardware left in all the hollow spaces seems to be the norm in the RV industry, not just Forest River. I go through and pull off all access panels and remove all drawers to clean out the waste. As a bonus I get spare hardware and trim scraps that I might need in the future. I even found 3 or 4 loose screws up on the roof had made it the first 350 miles of travel.
As already mentioned, houses are often built the same way, with beer cans in your attic, nails and bricks in your yard, wood chips in your air ducts, etc.
People working in these industries don’t seem to care, or they just figure it’s not their job to clean it up.
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2020 Sunseeker 2440DS on 2019 Ford E-450, Trekker cap, Topaz paint
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