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Old 02-27-2020, 02:20 PM   #101
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the first year

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Originally Posted by bikendan View Post
Not true for everyone. We bought our first new trailer from a dealer 2000 miles away.
FR found us local dealers willing to do the warranty work.
Many find the local dealers to be worthless. Especially when you can use independent RV shops or mobile RV tech.
After the first year and your warranty is gone, you can use any repair service you want but during the first year under warranty, you have to use Forrest River Certified repair service for warranty work. Doesn't matter who else they are certified by, has to be Forrest River Certified which brings up another point. Forrest River doesn't make a whole lot that goes into your camper. They make the cabinets and assemble parts they buy from other sources, so, when the FR warranty expires, many of the components in your camper will still be under warranty from their manufacturer and can be repaired by many more repair service organizations which do not require FR certification. I just replaced a slide motor with a bad brake for less than it would cost me to take it to a FR dealer for "free" warranty repair. I could not find a certified FR repair dealer withing 300 miles who had actually sold my model (37rth) which has now been rebranded and no longer sold as a silverback.
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Old 02-27-2020, 03:13 PM   #102
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After the first year and your warranty is gone, you can use any repair service you want but during the first year under warranty, you have to use Forrest River Certified repair service for warranty work. Doesn't matter who else they are certified by, has to be Forrest River Certified which brings up another point. Forrest River doesn't make a whole lot that goes into your camper. They make the cabinets and assemble parts they buy from other sources, so, when the FR warranty expires, many of the components in your camper will still be under warranty from their manufacturer and can be repaired by many more repair service organizations which do not require FR certification. I just replaced a slide motor with a bad brake for less than it would cost me to take it to a FR dealer for "free" warranty repair. I could not find a certified FR repair dealer withing 300 miles who had actually sold my model (37rth) which has now been rebranded and no longer sold as a silverback.
Not true. During the factory warranty, you can use an independent RV shop or mobile RV technician. You just need to get pre-approval from FR and be willing to be reimbursed.
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Old 02-27-2020, 04:12 PM   #103
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OMG, we must have looked at 50 trailers yesterday at the show and guess which one we fell in love with? The 2020 Grand Design Imagine XLS 22MLE! What a great layout for the two of us. Although, we got the 2 more feetitis and fell in love with the 2250RK as well (27'). Then the Rockwood 2608 (29'). Now that we are back home, we are wondering why we need a 29' trailer. But your advice is well founded. We could easily see ourselves taking extended trips in the 22MLE because of all the storage inside.

Our first MH was a 22' Class C. It served a family of four very well for 13 years. We lived in it for six months while building a home. It was also the first know camper to have a land line telephone. DW covered all of the cushions when it was new and we sold it for nearly what we paid for it. New camper prices had skyrocketed in those 13 years.

With a young family, limited income, and the desire to see the kids grow up camping and enjoying nature, we financed it. It was well worth the financial sacrifice at the time, but we would do it again in a heartbeat.
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Old 02-27-2020, 05:10 PM   #104
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Just wait. You know what u want..You can find it here in Ohio.. You would probably lose whatever savings you would have by buying now in transportation or storage.. You are going to have more than enough going on with all thats involved in moving..
Plus Happy Wife = No Cranky wife = Happy husband..
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Old 02-27-2020, 05:38 PM   #105
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why buy now and put it into storage, wait until you get to Ohio the make your Purchase. also you warranty time is running while it is just sitting in storage. Listen to you Wife she is Right this time
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Old 02-27-2020, 08:30 PM   #106
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Really?

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Originally Posted by bikendan View Post
Not true. During the factory warranty, you can use an independent RV shop or mobile RV technician. You just need to get pre-approval from FR and be willing to be reimbursed.
Got this e-mail from FF rep.
Good Morning Mr. Hargrave,

I do apologize, as I am mistaken. The warranty for your Recreational Vehicle is good until March 8, 2020. My apologies. Unfortunately, the Dealers are their own entity, therefore, we cannot force them to make repairs. However, if the Repair Centers you are aware of are Authorized through Forest River, then they can do the warranty work. All they would need to do is contact our warranty department here to move this forward. Unfortunately, the warranty department does not take calls from Retail any longer, only Dealers and/or Authorized Repair Centers. I do apologize. There is also a Dealer Locator on our webpage at www.forestriverinc.com, if this may be helpful for you. J



Have a great day!



Warm Regards,



Morgan D. Underwood

Owner Relations Advisor/East Coast

Cedar Creek

260-593-4000

Read the part about "authorized by Forrest River", "dont take calls from retail"
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Old 02-27-2020, 08:51 PM   #107
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Read the part about "authorized by Forrest River", "dont take calls from retail"
That's easy. Go to the independent shop you want and ask them if they are authorized or will they contact FR for authorization.
Like Bikendan, I have never been back to the selling dealer.
My warranty is long since expired but at least I know where to take it if I can't do it myself.
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Old 02-28-2020, 12:00 AM   #108
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authorization

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That's easy. Go to the independent shop you want and ask them if they are authorized or will they contact FR for authorization.
Like Bikendan, I have never been back to the selling dealer.
My warranty is long since expired but at least I know where to take it if I can't do it myself.
The point was, they don't give approval to independent shops that they have not certified to do warranty work and they do not accept calls from them to get authorized. There was another post about this with multitudes of FR customers objecting to Amish Family RV not being able to do warranty work, which was actually misleading. Apparently the owner of that facility had to get "certified" and was in so much demand that they fast tracked him, (right fully so) so that he could continue. In 6 weeks they have failed to respond to the Riva certified shop close to me. I had already posted that it was cheaper for me to buy a slide motor from the supplier to LCI and fix it myself than to pay more than double from LCI and haul it 300 miles to be fixed.
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Old 03-02-2020, 04:12 PM   #109
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I think buying now would just add more unneeded stress and expense to something that's already stressful and expensive. Also what's the point of getting it now if it's just going to be stored until the move. That's a waste of warranty.
If you really like the 2109s, check out the 2205s. Extra 1.5' of space, deeper slide, full length queen, extra pantry, fireplace and choice of hab sofa, theater seating, dinette or table & chairs. We have a 2017 2109s that we loved until the 2205s came out in 2019. We would really love switching to the 2205s but can't justify the expense
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Old 03-08-2020, 04:08 PM   #110
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I think buying now would just add more unneeded stress and expense to something that's already stressful and expensive. Also what's the point of getting it now if it's just going to be stored until the move. That's a waste of warranty.
If you really like the 2109s, check out the 2205s. Extra 1.5' of space, deeper slide, full length queen, extra pantry, fireplace and choice of hab sofa, theater seating, dinette or table & chairs. We have a 2017 2109s that we loved until the 2205s came out in 2019. We would really love switching to the 2205s but can't justify the expense
The 2205S is the one we really wanted, but was too heavy for the BMW. Now that we have a 3/4 ton truck, the 2205S is our new favorite. Although we did take a look at the 271RL as well. That is nice, but really big.
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Old 03-08-2020, 11:22 PM   #111
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The 2205S is the one we really wanted, but was too heavy for the BMW. Now that we have a 3/4 ton truck, the 2205S is our new favorite. Although we did take a look at the 271RL as well. That is nice, but really big.
Curious.... Did you decide to buy before you move?
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Old 03-09-2020, 07:32 AM   #112
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Curious.... Did you decide to buy before you move?
We decided to wait.
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Old 03-09-2020, 08:51 AM   #113
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We decided to wait.
SMART MOVE !!!
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Old 03-09-2020, 09:48 AM   #114
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So, does that mean you can move your stuff from the couch back into the bedroom?
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Old 03-09-2020, 10:14 AM   #115
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So, does that mean you can move your stuff from the couch back into the bedroom?
I limited the damage to eye rolls and emphatic no's, so never had to relocate. I did manage to convince her we should trade my saloon car in on a used truck, so at least we are set to buy when we get to OH.
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Old 03-09-2020, 10:19 AM   #116
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We're in southwest OH, along with many good RVers. Where in the state are you moving to?
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Old 03-09-2020, 10:26 AM   #117
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We're in southwest OH, along with many good RVers. Where in the state are you moving to?
Cincinnati (Loveland). We lived there for 10 years and loved it. Had to move for work, and now moving back. Would love to get involved with other folks that like to camp. Camping is 3.141592653598x mo fun with friends.
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Old 03-09-2020, 10:36 AM   #118
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Spring Valley...about an hour northeast of you and 15 minutes southeast of Dayton. There are quite a few FR Forum users in your immediate area. There's a Camping World not far from you. Nice place to shop in their store, but I'm no fan of their service department as with many others.
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Old 03-09-2020, 04:08 PM   #119
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Loveland is a great neighborhood. I work in Cincinnati but we live in Northern KY. We finally just upgraded to an RV. Mainly been camping south as there aren’t that many nice KY parks. Welcome your thoughts on any good Ohio campgrounds.
Good luck with the move.
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Old 03-09-2020, 04:10 PM   #120
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Loveland is a great neighborhood. I work in Cincinnati but we live in Northern KY. We finally just upgraded to an RV. Mainly been camping south as there arenít that many nice KY parks. Welcome your thoughts on any good Ohio campgrounds.
Good luck with the move.
We found many in KY!
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