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Old 10-06-2010, 06:59 PM   #1
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Service Fixes with Solera by Owners?

We have bought three new RVs in the last 10 years and had mixed results with service fixes. Our first was a 2000 class C Gulfstream, no slide, and not one issue. The second was a 2002 Jayco Greyhawk, single slide with a 8.3L Chevy engine and we had countless problems. The last was a 2006 Winnebago class A with two slides with the same Chevy engine, and we had water leaks that took a trip back to the factory to fix. Winnebago paid for everything. Our question is that we are VERY interested to get a 2011 Forest River Solera and wondered what new owners have experienced with service fixes? We know that everyone goes through the numerous fixes of a new rig, but we are interested in any big problems experienced to date by Solera owners. Thanks for your help in telling of your experiences.
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Old 10-06-2010, 08:00 PM   #2
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I bought a Solera last April and found a few things that needed fixing - as expected.
The radio antenna was buried between the cab roof and the overhang which meant there was lousy reception. The dealer had an electronic antenna was installed as a fix. Better than drilling the fender for a mast. The shower door was not installed properly. An easy fix. The dash had a light on that meant I had a light out. I didn't and they told me it was related to a rear running light (used in Europe) that was not there. They disabled the function. A battery cable was installed in such a way that it was bent and split. The sewerage drain doesn't line up with the compartment opening. It's a slight pain but it works. Other than those items the vehicle has been excellent.
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Old 10-10-2010, 01:17 AM   #3
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Smile Service Fixes for Solera by Owners

Thanks, George and Cindy. We went to an RV show yesterday, Friday, at the Santa Clara County Fairgrounds in San Jose, California, and were able to take a new 2011 Forest River Solera for an extensive test drive. Fantastic handling, quiet, smooth, an easy small footprint to maneuver! That drive, the features and capacities, and the workmanship all led us to order a new one from Toscano RV of Los Banos, California to arrive in mid-November. We appreciate your comments, and welcome further comments from other Solera owners.

George and Ellen Wikle
Soon-to-be-owners of a 2011 Solera
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Old 11-30-2010, 11:07 AM   #4
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George and Ellen,

did you get your Solara by now?

Or could it be that we picked up yours .
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Old 11-30-2010, 11:48 AM   #5
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reinerka,

We got our Solera November 5 from Toscano RV of Los Banos, CA (RV built in Oct.) and we love it! The 388 lb. ft. torque is awesome, with no stink, super quiet, and handles great. We had the full three-pointed conversion (grill, hood, sides, steering wheel, back emblems) swivel seats for driver and passenger, and stupid Forest River Solera decals removed on all four sides, all done by Relaxed Customs of Thousand Oaks, CA. Great job! We added a BlueTec emblem to the back, too! We get lots in inquiries about our "real Mercedes-Benz". Wohnwagen aus Deutschland (?)
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Old 11-30-2010, 11:51 AM   #6
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Glad to hear there is another happy Solera owner out there. We just got ours a week ago from them as well - nice and easy to deal with them. No pressure from Dave.

Any issues on yours? Our rear view camera isn't working since day one but apart from that nothing else (yet).
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Old 11-30-2010, 11:56 AM   #7
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Forest River Solera Slide Out Seal Problem?

Has anyone had a problem with water leaks with their slide out rubber seal under the entire slide out box? Ours is warped in three places that allows cross winds coming from the driver's side to blow into and under the vinyl floor so much that the floor raises two inches as my wife tries to walk to the back of the RV when I am driving down the highway. Like walking on jello. The dealer sent pictures to Forest River of the warped seal, as I am afraid that water would leak under the flooring if I drove in rain. No answers back, yet, as of November 30 (unit sold to me on November 5) but Forest River uses the "floating floor" on all of their models, according to the dealer. Another Solera on their lot had a warped seal, also. I think the seal simply needs to be replaced with a straight one that marries to the underside of the slide out.

Wohnwagen
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Old 11-30-2010, 12:02 PM   #8
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Do you remember which one on their lot? Curious as this might actually be ours then.....
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Old 11-30-2010, 12:05 PM   #9
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Reinerka,

I think you bought the other Solera that we saw at Toscano that also has a warped seal. Just put out the slide, crawl underneith and use a flashlight to see if your black rubber seal is tight against the underside of the slide out or warped in places to allow air/rain to come in under the vinyl floor. Bobby in Toscano Service is on top of this. We have had no problems with our camera, but had a few tiny things fixed after a seven day shake down cruise that had us driving down to Thousand Oaks to get custom modifications, and we arrived back at Toscano for a pre-scheduled service visit, and they were on time and very professional. Everything fixed, except the seal TBD.

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Old 11-30-2010, 12:09 PM   #10
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I will check that on our next trip. The only other annouance so far is the rattling of the stove when driving down the road.
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Old 11-30-2010, 12:23 PM   #11
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Reinerka,

The stove rattle is simple to fix: if the burners are rattling, lift off the top and either tighten and/or reposition the screws that hold the burner propane piping, or insert an oversized screw if the current screw won't tighten (because the factory stripped it, like ours). We also added little rubber feet from Home Depot that slide over the wrought iron grill feet that raises the grill a little higher to stop all rattling. You can also buy a 20" x 20" wooden cutting board with rubber underneath from Camping World for additional work space that makes the whole unit absolutely quiet. If we drove your unit at the trade show, the camera worked fine. Check the cable above the windshield that leads to the rearview mirror to see if it is loose, and make sure you turn it on every time you start the engine by pushing the second icon from the bottom. You can also adjust the brightness by using the next icon up. Also, have your partner stand behind the RV and tell you how far they are from the top and bottom of your image so that you know how close you can come for backing up and passing cars and trucks. Ours was set at 5' and 35', good for us as a compromise, otherwise I could climb the ladder and readjust.

Wohnwagen
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Old 11-30-2010, 12:35 PM   #12
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Toscana is already aware of the camera issue as they discovered it during the delivery check. I let them deal with that issue.

I'll try to fix the stove during our next trip.

Reiner
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Old 01-08-2011, 04:06 PM   #13
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Smile kb

We are having a problem with our starting battery. We have to keep a trickle charge on it so we can ensure it will start. The unit is stored in a shed, out of the elements, with no electrical items on that could drain the battery. Also, had the same issue with the antenna, which Forest River told us they had no fix. Car Toys was able to install an exterior antenna, Forest River gave us the antenna, and paid us for the cost from Car Toys. The reception is still fuzzy and somewhat garbled but it makes for more converstion between us. Other than this, we love the unit! Sure beats our old trailer................
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Old 01-10-2011, 12:55 PM   #14
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kabowings,

a couple of things to check on the starting battery. Make sure you have sombeody check the draw when everything is off. Maybe there is something connected that should not be (and draws current). There is always a slight draw (i.e. Radio to keep its memory). If you don't have access to a heavy duty 12V amp meter you might want to try disconnecting fuses to find which one is actually draining your battery.

If you've drained your starter battery a couple of times it is dead by now anyways. They certainly don't like to be completely drained at all.

Which antenna do you mean (Radio or TV)? We have no issues with ours on either the Radio or the TV.

Just got our backup camera installed and it provides a clean and nice picture now. The other issues were fixed as well so we're happy campers now.

Reiner
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Old 01-10-2011, 01:02 PM   #15
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kabowings

Reiner:

Thank you for your response. We have taken the rig to the service shop to see if they can determine what the issue might be. As regards the antenna, it was for the radio and we assume the original antenna was in the cab-over portion of the rig. We now have an external antenna. Again, thanks for your response.................

kab
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Old 01-10-2011, 01:03 PM   #16
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What year model do you have - our radio antenna is right next (and slightly forward) to the TV antenna.......

Reiner
'11 Solera
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Old 01-10-2011, 01:22 PM   #17
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kabowings

We have the 2010 model. Forest River readily admitted there was no fix for this hence giving us the antenna and reimbursing us to have it installed by Car Toys. It has been fixed but don't know we are happy to have an external antenna. But, in the scheme of things we are happy to have a radio that works..............

kab
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