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Old 09-16-2020, 08:12 PM   #1
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Vibe 32BH steps

Hi, I have a new 2020 Vibe 32BH. The fold down aluminum stairs are of 3-steps. The bottom step is 14Ē off the ground when trailer is level and the legs pinned in the lowest hole. I called Forest River Warrenty and they said yes itís a 3-step it calls for.
My question is how can that be? 14Ē off the ground. Heck Iíd rather have the tried and true metal pull out steps than these. Also does anyone else have this issue as spending another $450 on some other step design seems stupid..
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Old 09-17-2020, 07:35 AM   #2
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That sounds like they are way iff the mark. Can you post some pics from front and sides?
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Old 09-17-2020, 07:39 AM   #3
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Are you raising the curb side of the unit, perhaps?
I’ve used the steps on several Vibes, including your model, and never had to have the legs extended more than three holes.
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Old 09-17-2020, 10:04 AM   #4
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Are you raising the curb side of the unit, perhaps?
Iíve used the steps on several Vibes, including your model, and never had to have the legs extended more than three holes.
Hi,
Nope Iím always level!
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Old 09-23-2020, 07:24 AM   #5
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Just because the camper is level, doesn't mean the ground is. If the ground it's sitting on is sloped then you would need to adjust the legs accordingly.
I'm sure pictures would help understand though.
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Old 09-30-2020, 01:19 PM   #6
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Hi, I have a new 2020 Vibe 32BH. The fold down aluminum stairs are of 3-steps. The bottom step is 14” off the ground when trailer is level and the legs pinned in the lowest hole. I called Forest River Warrenty and they said yes it’s a 3-step it calls for.
My question is how can that be? 14” off the ground. Heck I’d rather have the tried and true metal pull out steps than these. Also does anyone else have this issue as spending another $450 on some other step design seems stupid..
I should have also said that when parked In my garage the 1st step is 14” off the ground. I find it hard to believe that mine is the only one like this. I looked myself and it does only call for the 3-step.
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Old 09-30-2020, 03:05 PM   #7
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My 2019 268RKS has 3 treads which means it has 4 risers at 7" each to total a height of 28" from floor to level ground. Measure from the floor to the ground and see what that is.
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Old 10-06-2020, 08:21 AM   #8
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I'm picking up another camper for delivery today. I'll try to remember to look around for a Vibe in the yard and measure the door sill height above the ground. Our storage lots are reasonably level, so should be representative.
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Old 10-06-2020, 08:35 AM   #9
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Steps

I have a 2020 Chaparral and have the same issue. There should have been a 4 steps instead of the 3 step. I had a harbor freight aluminum step and cut the legs to align with the steps for height. Works fine and looks better than a wooden step. I will send a photo later.
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Old 10-15-2020, 09:47 PM   #10
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I have a 2020 Chaparral and have the same issue. There should have been a 4 steps instead of the 3 step. I had a harbor freight aluminum step and cut the legs to align with the steps for height. Works fine and looks better than a wooden step. I will send a photo later.
Ok good idea. I just find it ridiculous that Forest River would allow a 14Ē step up onto the first step. Crazy and dangerous. My wife already fell once so Iíve added a set of Juccuzi steps in front of these to allow her to easily get onto the first step.
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Old 10-16-2020, 05:56 AM   #11
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So looking at rv trader and taking some screens screenshots, if you have the stairs with the wider top step they don't reach as close to the ground as the type with a narrow top step. My 26bh has the wide top step and the bottom step is consistently about 12" off the ground. See photosClick image for larger version

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Old 10-16-2020, 06:00 AM   #12
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Is the angle on this last photo too high? Looks like the legs could be shortened to reduce the height.
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So looking at rv trader and taking some screens screenshots, if you have the stairs with the wider top step they don't reach as close to the ground as the type with a narrow top step. My 26bh has the wide top step and the bottom step is consistently about 12" off the ground. See photosAttachment 241294Attachment 241295
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Old 10-16-2020, 06:53 AM   #13
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Is the angle on this last photo too high? Looks like the legs could be shortened to reduce the height.
Hack you may be right. I'm baffled by this. I know some of the steps maybe wider but the rise on all of them should be consistant. The depth of the steps would change the slope or "run"
I just know that my first step up is always more than a normal 7-8" rise even on level ground.
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Old 10-17-2020, 09:23 AM   #14
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Hack you may be right. I'm baffled by this. I know some of the steps maybe wider but the rise on all of them should be consistant. The depth of the steps would change the slope or "run"
I just know that my first step up is always more than a normal 7-8" rise even on level ground.
It appears the levelings legs may be extended to the max. I just opened my 268rks and leveled my steps and the bottom is 9 1/2 inches from the ground. The leveling legs are in the 8th hole counting from low to high.
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Old 10-19-2020, 09:53 AM   #15
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Is the angle on this last photo too high? Looks like the legs could be shortened to reduce the height.
I see the Picts of this other unit above. I measure my first step at 13 -1/2Ē and the one in the picture says 12Ē. Thatís just way to high.
If the legs are pinned shorter then the steps float in the air. Because when folded down a wide piece of metal thatís mounted to the floor rests on the floor and wonít allow them to go down further.
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Old 10-19-2020, 02:49 PM   #16
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Here is a better angle and at least $450 cheaper solution.
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Old 10-19-2020, 04:56 PM   #17
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Here is a better angle and at least $450 cheaper solution.
So I see Iím not the only one who has one with this problem. Forest River said that no complaints and no injuries have been reported. Iíve called 3-times about ours and the wife took a nasty spill a month ago because of them. She didnít use the other door and didnít wait for me.
Thanks for the extra step suggestions. The have since decided these steps meant for a Juccuzi work well. Itís still upsetting that the 1st step up is 12-13-1/2Ē off the ground. Just isnít right or safe. I hope no one else gets hurt because of them...........Thanks everyone! Happy camping.
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Old 10-19-2020, 05:01 PM   #18
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Originally Posted by Jmcnick View Post
So looking at rv trader and taking some screens screenshots, if you have the stairs with the wider top step they don't reach as close to the ground as the type with a narrow top step. My 26bh has the wide top step and the bottom step is consistently about 12" off the ground. See photosAttachment 241294Attachment 241295
Yes sir I have the wider top step. Please be careful. I found a set of heavy plastic steps used for a Juccuzi that are wide and work well. I have a pick up truck bed to store them so no big deal though. It still isn't right and I say shame on them for allowing the situation and for people
To get hurt or have the potential...
Thanks for the pictures...
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