Was it like this? If so, good luck finding parts. I bought one and used it for 3 years or so. The cable then failed to retract. I tried to find parts but couldn't. The spiral spring inside rusted then broke. I would like another, but won't because of this design issue.
2000 Cherokee 29BH with 6V batteries, LED lights & 400 watts of solar power, flipped axles and raised. 2007 Tundra 5.7L DC-LB with lots of mods. C-co, 8/158th AVN Maint.