Typically, Forest River will not sell parts retail to a consumer. They'll want you to go through a dealer to purchase parts. BUT, you may find out whether the dealer is shooting straight with you. Far too often, the excuse "Forest River has not gotten back to me" or "I ordered the parts and Forest River hasn't shipped them yet" really boils down to the dealer not having contacted Forest River or ordered the parts.
At least you'll know where the delay really is, and be able to address it at that point.
Mike and Yvonne
and Sophie, the little white dog
2017 Columbus 320RSC
2021 Chevy Silverado 3500HD DRW 4X4 Duramax
“It's not how old you are, it's how you are old.”
― Jules Renard
"It's not the years...it's the mileage." - Indiana Jones