Quote:
Originally Posted by mshenygo
I wanted to get some feedback on here as to what I should do:
We took our camper into the dealership for some warranty work on July 6th it is still at the dealership it is now a month. It went in for some minor things I figure are to be expected for a new unit( 832FLBS) they are telling me they are still waiting on a bedroom window it would not stay open. And a bedroom door. I don't want to be a nagging customer.Would it be beneficial to contact forest river? Or should I just keep waiting? Thanks for any feedback.
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Yes contact FR.
I'll bet that your dealer hasn't even sent a parts request.
Happens all the time and to me also.
Dealer tells customers that the RV manufacturer hasn't sent the part, only to find that hadn't requested it yet.
It deflects customer anger away from them.
By the way, you can use an independent RV shop or mobile RV tech, instead of the dealer. You need to get pre-approval from FR and be willing to be reimbursed.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity