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Old 07-22-2008, 08:27 PM   #1
Senior Member
Join Date: May 2008
Posts: 156
Dometic recall approval

Can you please tell me how long it took any of you to get the recall done by a dealer that came to your campsite? I have talked to these people four times and still cant seem to get a call approving my trip charge, they said that the charge of 65 dollars was the going rate and there shouldnt be a problem getting it approved. I am still waiting, I have a case number and all that I seem to hear is that they cant understand the delay,,, this has been going on for about 6 weeks...any thoughts as to how to get the ball rolling? thanks
blue eyes is offline   Reply With Quote
Old 07-23-2008, 06:25 PM   #2
Join Date: Oct 2006
Location: Springfield, VA
Posts: 48
The dealer I used to do the repair handled that - Dometic called me to ask questions about the non-moveability of the trailer. It really has to be an issue of can't easily be moved -- not you can't be bothered. My charge was $75 on-site service call - which I offered to pay. Repair guy showed up and said Dometic already paid it. (I'm sure going rate is dependent on where you are located). After 4 calls/6 weeks, I'd just pay the $65 and get it done. You can always write a letter to Dometic and hope for reimbursement.
Wolfgang is offline   Reply With Quote
Old 07-24-2008, 08:08 AM   #3
Join Date: Mar 2008
Location: NC
Posts: 89
We got approval right away and fixed up.
choice spot is offline   Reply With Quote

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