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Old 06-29-2021, 01:09 PM   #1
Nancy from Nova Scotia
 
Join Date: Mar 2021
Location: Nova Scotia
Posts: 2
FIC Electric Jack Failure

Hello. Today we arrived home and attempted to remove the trailer from our truck. First the FIC jack on pur BRAND NEW Rockwood Mini Lite 2104s made no sound/didn't move. We tried moving it up and down. Suddenly, the motor came to life and then entire foot fell to the ground. It was completely lose. You can hear the motor running but the foot doesn't move. We tied it up and used a jack--thankfully we were home and had the tools etc. They are coming to replace the jack...not sure I want the same one!!!

Anyone else have this problem? I am thinking we ought to upgrade the jack to a better quality...this was is FIC(?) makes me very nervous to think about using the same make and model again. Advice gratefully accepted. This was only our 3rd short trip using it...the RV is great!! We love it...the jack...not so much!
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Old 06-29-2021, 02:07 PM   #2
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Join Date: Jan 2007
Location: Goodyear, Arizona
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Neither Rockwood nor FR makes the jack. And that jack is on many different brands of TTs.
But it should have its own separate warranty. Just have to find who makes it. Was there no paperwork for it in your owners packet?
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Old 06-30-2021, 07:23 AM   #3
Nancy from Nova Scotia
 
Join Date: Mar 2021
Location: Nova Scotia
Posts: 2
Thanks. Yes the dealership came and replaced the jack. The rod had snapped off at the top. Surprizing to us as it is brand new. These things happen I guess!?
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