i never emailed them, i just called and talked to George.
he helped me with FR to find a local place to have warranty work done, after we bought our Roo 23SS from them.
Dan-Retired California Firefighter/EMT
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity