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10-11-2018, 01:33 PM
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#1
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Junior Member
Join Date: Oct 2018
Posts: 9
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New slide topper disintegrating!!!
Had a Carefree slide topper installed by my dealer on June 27th. As of late September it was disintegrating (see picture). At first dealer said it was hail damage. When I proved the rig was not out in any hail they then said it must be wind damage. I have not had the rig out in any high winds, either. Obviously the dealer does not want to replace the 3 month old slide topper. Any idea what is causing the slide topper to disintegrate? Thanks! 
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10-11-2018, 01:56 PM
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#2
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Senior Member
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,230
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Sat too long in a warehouse some where and dried out. I have a patio awning that is coming apart at the stitched seams!
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2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
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10-11-2018, 02:09 PM
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#3
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,149
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It does look like it is coming apart at the seam stitching holding the polycord attachment.
Regardless, I see no reason Carefree shouldn't replace it.
Have you spoken to them?
Sounds like the typical dealer run-around.
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2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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10-11-2018, 02:13 PM
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#4
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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Quote:
Originally Posted by 5picker
It does look like it is coming apart at the seam stitching.
Regardless, I see no reason Carefree shouldn't replace it.
Have you spoken to them?
Sounds like the typical dealer run-around.
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X2. I bet Carefree will not be happy after you forward the info to them. My Dometic awning has info on the sticker on the tube(after unwinding all the way). I would see if you can see a production date.
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas 
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10-11-2018, 02:16 PM
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#5
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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...By the way.... Have you seen Joe Kenda lately?
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas
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10-11-2018, 02:56 PM
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#6
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Junior Member
Join Date: Oct 2018
Posts: 9
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Joe Kenda
We need Joe back in the CSPD! Thanks for the replies!
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10-11-2018, 03:03 PM
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#7
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Senior Member
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,230
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Quote:
Originally Posted by Iwannacamp
...By the way.... Have you seen Joe Kenda lately?
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I watch it all the time. Catching up on earlier seasons. Great show!
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2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
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10-11-2018, 03:06 PM
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#8
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Senior Member
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,230
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Stayed in your city and drove up Piles Peak. My best friend lives outside of Denver.
Quote:
Originally Posted by C2CO
We need Joe back in the CSPD! Thanks for the replies!
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__________________
2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
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10-11-2018, 03:18 PM
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#9
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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Quote:
Originally Posted by C2CO
We need Joe back in the CSPD! Thanks for the replies!
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LOL...love me some Kenda. I watch him on HULU all the time
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas
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10-11-2018, 04:30 PM
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#10
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Senior Member
Join Date: Jan 2014
Location: West Carrollton, Ohio
Posts: 757
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Quote:
Originally Posted by C2CO
Had a Carefree slide topper installed by my dealer on June 27th. As of late September it was disintegrating (see picture). At first dealer said it was hail damage. When I proved the rig was not out in any hail they then said it must be wind damage. I have not had the rig out in any high winds, either. Obviously the dealer does not want to replace the 3 month old slide topper. Any idea what is causing the slide topper to disintegrate? Thanks! |
Wow, you check to see if under warranty. Thats not that much time. Are they refusing to replace it?
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10-11-2018, 05:20 PM
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#11
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,853
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Contact Carefree directly and they may suggest an independent RV shop to fix it under warranty, if your dealer refuses.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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10-11-2018, 05:23 PM
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#12
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Senior Member
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,230
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X2!
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2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
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10-12-2018, 12:41 PM
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#13
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Junior Member
Join Date: Jul 2018
Posts: 10
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Quote:
Originally Posted by C2CO
...dealer said it was hail damage. When I proved the rig was not out in any hail ... |
I bet THAT was FUN! What did you do, get weather records for the area or something?
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Scott
SE Michigan
17 Wildwood / 17 Silverado 1500
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10-12-2018, 01:07 PM
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#14
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,564
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Quote:
Originally Posted by Mud Hunter
I bet THAT was FUN! What did you do, get weather records for the area or something?
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I was wondering the same thing. If I had to take a guess after just viewing the picture, I would say it was an old brittle awning that went through a hail storm when rolled up.
If you can't get anybody to warranty it, you could turn it into insurance. If it was me, I would just buy the new material and replace it myself or have a mobile shop do it.
But surely if you show your sales receipt to Carefree, they will offer some sort of assistance.
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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10-12-2018, 01:46 PM
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#15
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Member
Join Date: Mar 2017
Posts: 87
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That looks dry rotted to me.
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10-13-2018, 11:24 AM
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#16
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Senior Member
Join Date: Jun 2016
Location: Maurice, LA
Posts: 4,095
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If you purchased it as new, it HAS a Warranty.
I am one of those who will push to get a dealer to do what they are Supposed to do willingly.
I would first inform the dealer that if they are not willing to honor and correct the issue your next call will be to the Attorney General's office in your state.
The AG has a Consumer Protection Division whose job it is to solve issues like this by requiring those doing business in their state to abide by their obligations.
You have not filled out your signature so I have NO idea which state you are in, so I am unable to assist in finding the AG's CPD in your state. A google search will turn it up quickly though.
Good Luck
__________________
2012 Wildcat Sterling 32RL, Gladiator Qr35 ST235/85R16 Load rating G, TST 507 TPMS w/ Flow-thru Sensors & Repeater, Reese Sidewinder 16K Pin Box, PI EMS HW50C
2009 Chevy Silverado 2500HD CCSB LTZ Diesel, Fumoto Oil Drain Valve, Turbo Brake activated, 39 gal Aux Tank W/ Fuel Pump transfer, Air Lift Loadlifter 5000 air bags.
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10-13-2018, 12:03 PM
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#17
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Senior Member
Join Date: Sep 2009
Location: Lexington, NC
Posts: 2,621
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When my 9-month-old Carefree slide awning broke, they were willing to replace it but didn't want to pay for any labor, which was $200.
My dealer's warranty rep and service mgr both called Carefree with no luck. I finally called and they reluctantly agreed to pay half the labor.
I will never buy another one of their products.
__________________
2018 Coachmen Apex 249 RBS
2010 Silverado LT 5.3 V8
The world is a great book, of which those who never stir from home
read only a page. - St. Augustine
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