I ordered a new Rock Wood 2702SS from RV Direct last week. Everything went very smoothly and I thought my sales person was very knowledable. I was under the impression that my sales person was going to be out of the office but back in yesterday the 27th and he would contact me with more information on my build date and or ready date.
I have emailed a few questions and thought I would hear back.... never happend.
I tried to do the live chat which was actually a emailed message. So I wrote about my concerns and stated how I had ordered from Jeff Blair. Still nothing.
Is this the kind of service I well receive through the whole process? Yes the savings is awesome but it is still a lot of Jack as they say and I had hoped someone would have responded.
Do you think I am just expecting too much? Who should I contact if not?
I think it well have to be by phone.
2009 F150 SCREW4x4 Prodigy P3 and tow package Valley WDH and dual anti sway
2006 Party Barge 21 90 Merc Optimax
2011 RockWood 2702 SS arrived 11.10.2010
nights camped 2010 6