Satisfaction with your RV - Page 2

RANGERBOB · 08-30-2010, 09:50 PM

We have a 2007 Georgetown purchased as new in 2009. We've had a few minor problems. Actually this forum has help enormously to resolve some issues especially those of the operatior error variety.

chickie47 · 09-03-2010, 11:53 AM

We are both new to RVing and I am so disappointed so far. Out of the 6 months we have owned the TT 69 days were spent in a shop, 16 days and 12 days were spent on waiting for parts or shop to take us and only 5 days of use. we only have 700 miles on TT. We have had 2 bowouts and one tire just went flat. Berryland in Ponchatoula, LA sold us the unit and now doesn't want to talk to us (after 4 calls.. on hold 25 minutes and 3 emails with NO REPLYS I believe they sold us a piece of crap TT and does't want to deal w/us) and Carlisle tires keeps getting things wrong. We went to Specialty Rv in Alexandria, La and we were not happy there b/c they sent our brand new tire on the rim to Carlisle tire, ( A Goodyear Marathon we paid $915.65 for 5 tires) and they forgot to send the 2 blowouts to them. It has been 11 days since Carlisle knew they needed to return my mounted spare so we could travel and still we have to stay put... b/c NO spare.
And to make matters worse we don't have an email address for Forrest River. Help Please.
Allen

pondlady · 09-03-2010, 11:57 AM

Wish I could help. We shopped at Berryland as well. Luckily we did not buy from them, but a private party.

johnnypal · 09-03-2010, 03:19 PM

My 2011 378ts has been very good so far . We only had two trips with it so far, one was A 4000 miler.I would give it A solid 8.

rohlingerrv · 09-03-2010, 10:24 PM

Beside my problem with my breaker, We are very happy with our camper and have camp more this year than other year. But we should be, because we looked for over 3yrs before we found this floor plan. I think it one of the best looking campers out there.

crocus · 09-03-2010, 10:38 PM

Which camper do you have?

rohlingerrv · 09-04-2010, 08:08 AM

I have a 2011 Flagstaff 8528 BHSS

Mr. Black · 09-04-2010, 08:20 AM

I have to admit, I am pretty impressed at the poll numbers.

I would have figured it to be worse as far as peoples overall satisfaction.

rohlingerrv · 09-04-2010, 09:02 AM

I think its because if you are unhappy with something you are more likely to vent than if you are satisfied.

yvesm · 09-04-2010, 10:59 AM

On my rockwood they are going to remove the TV antenna and replace everything under it!

Only kidding

D&GM · 09-04-2010, 11:33 AM

We love our 2009 31 Sabre REDS!
Sure there have been a couple small things,(sticky drawer and 1 sqeaky tap), but overall it is great. Lots of room and tons of storage.

Walke · 09-04-2010, 04:10 PM

Our 2010 Surveyor SP293 is the only Travel Trailer we have seen with TWO flat screen TV's, and both are recessed mounted into the best site lines. I easily wired the living room to watch the Hockey playoffs in April in Florida while my wife watches her favourite shows in the bedroom. Great layout, great storage, 29 ft of great layout and the same weight as my Ford F-150 FX4. From an engineering perspective, the best senario, truck and trailer the same weight. Great unit !!!!!

cfsoistman · 09-04-2010, 05:33 PM

I sent an invitation to Mike Burns and John Armstrong with Forest River to check us out. They are the Georgetown line warranty personel. It would be nice if they tuned in and could see firsthand all of the positive posts about the Georgetowns and the issues some of us have dealt with since our purchase. I figured it doesn't hurt to ask. Maybe if they join they might spread the word to the other FR line reps.

grhodes50 · 09-05-2010, 09:03 AM

Quote:

Originally Posted by cfsoistman

I sent an invitation to Mike Burns and John Armstrong with Forest River to check us out. They are the Georgetown line warranty personel. It would be nice if they tuned in and could see firsthand all of the positive posts about the Georgetowns and the issues some of us have dealt with since our purchase. I figured it doesn't hurt to ask. Maybe if they join they might spread the word to the other FR line reps.

Good idea. One of the main reasons for this forum is to help people. Getting FR directly involved will be a positive step in those efforts.

dlc49 · 09-07-2010, 10:10 AM

We have 09 Flagstaff 26RBSS only real issue is w/ Carlisle tires. Less than 1000 miles since dealer and 3 tires have sidewall cracks, luckily no blow outs! Haven't found anything serious enough to return to dealer even though it's only 20 minutes away.

moorefourfun · 09-07-2010, 11:23 AM

We have a 2008 Cherokee 31U+. I thought I was satisfied until the first camping trip. It has been downhill since then. I love camping and I love the many extras we have on our trailer, but I am sending a letter today to FR because of the issues we have had, way above and beyond normal maintenance. It is currently at the dealer for slide out problems, carpet damage as a result of slide out problems, roof sagging, and wall damage because of roof sagging.

The first trip alone we discovered the water heater was hooked up backwards and wouldn't flow hot water, the cabinet where the water filter was located leaked because the filter was hung in a way that wrenched the lines, the convertor squealed constantly, and the alarm clock went off every morning with no way to turn off the alarm. We fixed the water heater hoses on the spot out of necessity, we rehung the water filter and created a new bracket, the convertor was replaced by the dealer (only after the dealer told us it went bad because we hooked up 2 batteries), and we are still dealing with the alarm clock.

Fortunately, we go camping to be with family and friends, and we don't let these "minor" mishaps ruin our trips. That is until the slide out your kids are sleeping on comes unbolted from the track and won't go out or in, or the door gets stuck shut because the roof has sagged so much it crushes the frame above the door and you're still inside.

I'll let you know when we get our trailer back, hopefully before the next scheduled trip in October.

NWJeeper · 09-07-2010, 11:44 AM

Quote:

Originally Posted by moorefourfun

the convertor was replaced by the dealer (only after the dealer told us it went bad because we hooked up 2 batteries),

This kind of thing from dealers is inexcusable! It's amazing the amount of crap dealers will spread to try and get out of work and doing what is right. The converter/charger doesn't care if you hook up 10 batteries to it. I would just want to slap that guy!

I trust that FR will take care of you but I have doubts about your dealer after the above statement. The dealers have no intrest or loyalty at all with the manufacturers they sell and could care less after they have sold a rig.

I would hope you could find a reputable RV repair shop that isn't this dealer to take care of things.

WildPlumYonder · 09-07-2010, 11:54 AM

Just bought a 2011 Wolf Pup 17B. Since we were buying a small, light weight, inexpensive (as these things go) trailer, we expected some issues. The first thing we did when we got it home was go through and fix/upgrade some so-so workmanship, put finish on all the unsealed wood, replace some marginal hardware, reinforce the under-bed supports, shorten the dinette table so that you can slide into the dinette without lifting up the table (bad design there, guys).

There are some other design issues - not enough storage and some very wasted space, which is critical in a trailer this small. We'll be adding some storage above and around the queen bed, whiich really should have been included in the original layout.

Overall, we're pleased with out new purchase and consider these issues minor. We'll see what we think after a full season of camping, not just one short trip.

Goomph · 09-07-2010, 12:03 PM

I have an 2011 SV-291, great floor plan and overall I like it but, they had forgotten to even hand tighten the water filter (Next to the water pump, not the drinking water filter) and my bathroom was flooded in no time, and now I have two leaking storage doors. I am hoping that this will be it and nothing else. Oh yea, maybe they should assign sombody to collect all the screws thrown around the RV, and make sure that no screws are thrown around and hiding in the cabinets etc .... The big bunk bed in the back was not supported at all in the middle passenger side and the first time my son got on it it came off its support. I got some light strong wood and added support to that it could be used.

Ok, I will stop now as I think more and more small things which should not be happening in a new unit is coming to my mind. Like the pressure valve leaking in the hot water heater .... Or the screws holding the base for the watch extending well past the wood and ripping my hands when I was cleaning the cabinets ...

For brand new trailer, it leaves a lot to be desired ....

grhodes50 · 09-08-2010, 09:18 AM

Quote:

Originally Posted by Mr. Black

I have to admit, I am pretty impressed at the poll numbers.

I would have figured it to be worse as far as peoples overall satisfaction.

At this point, 91 votes, a good 25% rate their trailers as "It's OK" or worse while 75% rate theirs at "It's Great" or better.

JMHO, but I would consider "It's OK" as average and although a manufacturer may accept that rating, I don't believe they would necessarily like to think of their product as average or view average as a favorable rating.

I don't think any reputable manufacturer of any product would be satisfied with the results so far.

Hopefully FR will view this poll the same as I do and make some intial quality improvemnts. Or is that just wishful thinking?

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