What to expect from the dealer?

[Mr. Dan]

Originally Posted by Bob2019

I can tell you what to expect: Lies, misinformation, BS, blown-off answers, little interest that you understand how things operate, a hurry PDI assuming you know more, especially if this is not your first RV, hidden valves, switches not identified, and as soon as papers signed, that salesman is no where to be found, to answer questions that come up, won't respond to emails, and generally not giving a damn to follow through on promises made. These guys are nothing like a sleazy car salesman. They set the lowest standards you can't believe.

Then there is the service department. Buy a current year rental and bring it in to have things fixed. When asked if this or that is covered by warranty, before any work done, they say yes, then try 5 months later to collect and say it isn't covered.

Maybe your experience will be different, but just be prepared.

Wow... this certainly wasn't my experience.

[Comanchecreek]

I'm sure it will depend on the dealer, (Not a discussion of Camping World here). My experience was decent with Four Seasons in 2016. PDI was adequate, obviously you're not going to test toilets and towing etc. in the parking lot. Look for obvious faults, but know that most problems don't show till you put the systems under load which will happen miles away from the dealership. Plan to be brow beaten for additional warranties and service offers. More profit for the dealership. Have "No thank you" printed on your forehead. If you are still in the dealing stage, don't be afraid to ask them for options such as Fantastic Fans etc. Many times they will get stuck on a price, but will toss in stuff to close the deal. If you find major faults with the Rig, DO NOT CLOSE THE DEAL! Read these pages. You will find many stories of people buying rigs and then not being able to use them for weeks and months because of major repairs. Finally, as others have said, keep it a business deal. Do not let your emotions get involved. If everything isn't right, WALK. There will be a better day.

[rsdata]

BEFORE you go, find out the brand of WDH they are selling you and then watch a youtube video of how to PROPERLY install it. Putting on a WDH is not a ONE-SHOT deal, as there is usually specific adjustments done to the tow vehicle to get the trailer setup correctly. There is no such thing as one-size-fits-all setup on a WDH. Fitting and adjusting correctly takes some time and experience and that is two things they probably do not have.

Tell them to expect you back the next day to fix those issues that you find when you driveway camp at your parents place and hour away... get that in writing,
Good luck and hope it goes as smoothly as you lay out.

[Oaklevel]

The only thing I fould not expected on our last trailer (All fees included dealer) was a fee for out of state title and tags processing. It was less than $200 so I didn't argue too much.

Everything else went OK. a couple of minor repairs were not made but I took care of them in less than 5 minutes.