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11-05-2018, 11:28 AM
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#1
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Gold Tee Box
Join Date: Nov 2016
Location: Rolla, MO
Posts: 563
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Who are your favorite vendor/suppliers?
We all have nightmares about being on hold for hours and then perhaps having a language conflict at a call center.
There are a few companies that I've found have exceptional customer service. I want to give a shout out to:
eTrailer.com is a no bs site which will ship immediately and will almost wear you out with updates...always exceeding my expectations.
Cabela's, who address me by my name when I call in, not waiting to ask me who I am, and already have my account pulled up, ready to ship another of what I bought 2 years ago!
Great customer service is rare these days, and should be rewarded
(I don't want to ask what the worst customer service companies are, that would be another thread!)
__________________
Success is hiring someone to mow your lawn so you can play golf for exercise.
2018 GMC 2500 Duramax Denali
2018 Coachman Freedom Express 287BHDS
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11-05-2018, 12:36 PM
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#2
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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The best ones for me is the cheapest
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11-05-2018, 12:40 PM
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#3
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Senior Member
Join Date: Apr 2015
Location: Denver, NC
Posts: 2,608
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Quote:
Originally Posted by spock123
The best ones for me is the cheapest
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X2 on the cheapest.....I recently ordered from RVAutoParts.Com and Tweety's and had great customer service experiences.
__________________
2015 Ram 2500 CTD,CC,SB,4x4
2016 Rockwood 2703 Emerald Edition
Husky CenterLine TS Hitch
TST 507 TPMS
Progressive Industries EMS-PT30X
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11-05-2018, 12:42 PM
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#4
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Senior Member
Join Date: Jun 2017
Posts: 415
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Quote:
Originally Posted by spock123
The best ones for me is the cheapest
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Sooo... Any names?
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11-05-2018, 12:57 PM
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#5
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Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
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The stores I walk into...
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11-05-2018, 03:04 PM
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#6
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Senior Member
Join Date: Jun 2017
Location: British Columbia Canada
Posts: 556
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Quote:
Originally Posted by Teetime
We all have nightmares about being on hold for hours and then perhaps having a language conflict at a call center.
There are a few companies that I've found have exceptional customer service. I want to give a shout out to:
eTrailer.com is a no bs site which will ship immediately and will almost wear you out with updates...always exceeding my expectations.
Cabela's, who address me by my name when I call in, not waiting to ask me who I am, and already have my account pulled up, ready to ship another of what I bought 2 years ago!
Great customer service is rare these days, and should be rewarded
(I don't want to ask what the worst customer service companies are, that would be another thread!)
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E-Trailer, very helpful
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11-05-2018, 03:07 PM
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#7
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Senior Member
Join Date: Jun 2015
Location: Pensacola, FL
Posts: 1,645
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Another vote for E Trailer.
As far as broad line manufacturers, Camco is good quality at decent prices.
__________________
2019 Coachmen Freedom Express 192RBS
2015 T12RBST Flagstaff Hardside
Disclaimer: The actual value of my "Two Cents" of advice varies just like a bitcoin.
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11-05-2018, 03:18 PM
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#8
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Just A Member
Join Date: Oct 2015
Location: Flushing, Michigan
Posts: 292
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In our area it's Richfield trailer supply. Been around since 1955. They know their SH##. and also has a service center and repairs most RV issues. They have a web site also to order parts Home - Richfield Trailer Supply
__________________
Ed & Brenda
2015 Coachmen Freedom Express
Liberty Edition 297RLDS
2013 Silverado 1500 4x4 6.2L Max Tow
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11-05-2018, 03:20 PM
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#9
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Senior Member
Join Date: Aug 2017
Location: WASHINGTON, ILLINOIS
Posts: 288
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I do a couple companies that want my business and that is RVUPGRADES.COM and Etrailer. Rvupgrades has been very good, they are higher at times but have always responded to my requests. Like I said both if these companies want my meager expenditures and of course my RV dealer Tri-County RV, who is fabulous.
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11-05-2018, 03:23 PM
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#10
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Senior Member
Join Date: May 2008
Location: Fraser, Michigan
Posts: 329
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RVupgrades.com found the best price on EMS -PT30X. No tax and free shipping.
__________________
Jim & Kathy
Bailey, waiting at the Rainbow Bridge
Gracie, a rescued Beagle
2007 Chevy Tahoe
2008 FR Surveyor 233T
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11-05-2018, 03:59 PM
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#11
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Quote:
Originally Posted by kfergiez
Sooo... Any names?
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What I normally do is google the product I’m looking for, check out the reviews on Amazon and then buy from the cheapest place. I have brought from etrailer, Adverture net, Tweety’s , Camping World. PPL parts, RV parts country, Walmart, dyersonline, easternmarine, I brought my Honda’s from a place that’s out of business
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11-05-2018, 04:53 PM
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#12
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Senior Member
Join Date: Jun 2016
Location: Mid Michigan
Posts: 1,098
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Agree with RVupgrades, etrailer and would add Shadepro. They all have been good to deal with and prices are good. Shadepro had good price on my new 20' awning so I ordered a window awning from them.
I have not bought anything from Cabela's, for the RV that is, and not sure why. But I will keep that in mind next time.
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11-05-2018, 05:18 PM
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#13
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Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
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Cabela's was the best in America. Then Bass Pro bought them and the downhill slide has started.
The service I got recently from Leica was first class.
Trailcampro folks are awesome.
Bestconverter.com is just great.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
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11-05-2018, 05:23 PM
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#14
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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RVLOCK.COM great CS also Adventure RV! Barker MFG is Top Notch also! Youroo!! Sorry left out J & J Mats and Sunshades!
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11-05-2018, 08:32 PM
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#15
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Junior Member
Join Date: Sep 2015
Posts: 13
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Etrailer, Reese, Dish and General RV Wixom, Mich all have Great customer service at least for me.
__________________
2016 Jayco Eagle 317RLOK RearLivingOutsideKitchen
2016 Ram 3500 Big Horn 6.7 Cummins
2014 Ram 2500 Big Horn 6.4 Hemi Trade in
2014 Shasta Phoenix 27RL Trade in
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11-05-2018, 08:34 PM
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#16
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Senior Member
Join Date: Jun 2013
Posts: 280
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Other than the obvious, Amazon and Costco, my absolute favorite in customer service is Summit Racing. Their phone reps are number one!
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11-05-2018, 09:58 PM
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#17
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Senior Member
Join Date: Nov 2015
Location: Carlyss, Louisiana
Posts: 520
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I do all of my RV shopping online, mostly on Ebay. There I can get great products, no tax and free shipping. I even purchase four Maxxis 8008 tires, Load range E, much better deal than anyone local. I purchase a new 15K AC unit at a $350.00 savings over local RV store. Cannot beat Ebay deals if you can do the installation yourself.
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11-05-2018, 10:09 PM
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#18
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Senior Member
Join Date: Jun 2018
Location: NW Florida
Posts: 105
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Another vote for RVupgrades.com. They had the best price and kept sending emails about the status of my order. They were also the best price on an electric jack. A week later the price went down and they sent me the difference. Big thumbs up for that!
__________________
2020 Rockwood Signature 8328SB
2019 Rockwood 2707WS (Sold)
2017 Platinum SuperDuty 4.3
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11-06-2018, 11:49 AM
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#19
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Senior Member
Join Date: Mar 2015
Location: N. Illinois
Posts: 2,371
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x4 on RVUpgrades .com Good value, great delivery perhaps a few to many status updates, but you knows what's happening.
__________________
2016 Flagstaff 27VRL Emerald
14K Equalizer
2020 Silverado 2500HD CC 4X4 6.6L gas 3.73
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11-06-2018, 02:50 PM
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#20
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Salem Cruise Lite Owner
Join Date: Jul 2014
Posts: 103
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[QUOTE=Teetime;1965846]We all have nightmares about being on hold for hours and then perhaps having a language conflict at a call center.
There are a few companies that I've found have exceptional customer service. I want to give a shout out to:
[B https://www.etrailer.com/maindept-RVandCamper.aspx
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