Thank you for being a part of the Palomino family.
Please accept our sincerest apologies for any inconveniences that you have experienced with your new SolAire Ultra Lite. Your satisfaction is very important to us; accordingly, we invite you to contact Jerald Summey in our Customer service department through the following personalized and direct link: http://www.palominorv.com/DirectServ...16568615355584
This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.