Thread Tools Display Modes
Old 12-10-2019, 04:56 PM   #1
Junior Member
JKUman's Avatar
Join Date: Nov 2018
Posts: 12
2019 Palomino Solaire is JUNK!

Well if you guys read my previous thread about the front bunk leaking you'll understand my frustration. 3X into the shop and the factory just denied my warranty claim to repair the now leaking rear bunk. Forrest River does not stand by their product. Ironically it appears they made a gutter/gasket change for the 2020 models... hmmm. Now why would they do that? Brand new trailer has seen more shop than dirt.

JKUman is offline   Reply With Quote
Old 12-10-2019, 05:18 PM   #2
Senior Member
Chief T's Avatar
Join Date: Jul 2017
Location: Albuquerque, New Mexico
Posts: 742
Truly unfortunate. Try putting in a dispute with the BBB online.

2012 GMC Sierra 1500 SLT Z71 6.2l aka "Luci"
2020 Grand Design Imagine XLS 22 MLE aka "Desi"
Past: 2017 Prime Time Tracer Air 206
Days camped 2017: 7
Days camped 2018: 15
Days camped 2019: 17
Chief T is offline   Reply With Quote
Old 12-11-2019, 10:28 AM   #3
Commercial Member
ES_FR's Avatar
Join Date: May 2018
Posts: 287

Thank you for being a part of the Palomino family.

Please accept our sincerest apologies for any inconveniences that you have experienced with your new SolAire Ultra Lite. Your satisfaction is very important to us; accordingly, we invite you to contact Jerald Summey in our Customer service department through the following personalized and direct link:

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Forest River
ES_FR is offline   Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.

All times are GMT -5. The time now is 05:43 AM.