You probably already figured this out. I just now saw your post. I would check the connector to motor #1. Be sure it is plugged in okay. "Battery drop out" means the motor reported 6 volts or less. You can read on the photo how to manually override printed on the controller. It says, press a certain button 6 times then hold it in on the 7th time until LED start flashing, then use the manual switch to retract room. I always, always be sure nothing is in the way to let it move freely.
Hyper Lite was sold
2017 F-250 4x4 6.2L Gas
I can't fix everything, but I can make it so nobody else can