Lacrosse TT

[BolDor81]

Hi I’m a new RVer and I was hoping someone could answer a question for me.I have a new Lacrosse 3311RK and I’m trying to pair my OneControl app to my Gateway and I can’t find my Gateway. The instructions are saying the I need to scan the sticker on the Gateway in order to pair it and that it should be located in a cabinet and I can’t find it anywhere.

[rracer5]

Originally Posted by BolDor81

Hi I’m a new RVer and I was hoping someone could answer a question for me.I have a new Lacrosse 3311RK and I’m trying to pair my OneControl app to my Gateway and I can’t find my Gateway. The instructions are saying the I need to scan the sticker on the Gateway in order to pair it and that it should be located in a cabinet and I can’t find it anywhere.

Sorry I can't help. Our Lacrosse was a 2011 303RK and had no technology in it, LOL. My, how things have progressed! Too bad your dealer will probably be of no help because they don't know every detail of every specific make & model RV they sell.

Contact Prime Time at;
https://primetimerv.com/contact-us

Fill out the form and they usually get back to you fairly quickly. Of the 2 choices on the form, I would choose "service" because they should know where to find the Gateway in case they ever needed to work on it.