Quote:
Originally Posted by Michael Garrison
Just an update on door flap issue. I left the dealer yesterday after a wonderful 6 hour wait with the information that they would be requesting a complete replacement of the refrigerator. Thanks for those that assisted me in this matter. Happy camping MG
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Keep on them about that "information". Dealers are notorious for not contacting the manufacturer, not ordering parts in a timely manner(if at all) then blameing the delay on the manufacturer. You should give them about a week, call them to see what they say then call Prime Time to make sure they've filed a claim. If not, at least they'll pick up your issue & contact the dealer to find out what their plan of action is & possibly offer a solution for repair or get the replacement on its way.