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Old 04-17-2018, 01:52 PM   #1121
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so the tiki hut takes up the other 2 spaces? Way to expand!!!!


Pretty soon it’ll have to be an llc
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Old 04-17-2018, 01:54 PM   #1122
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With Bob taking the site down, Sye probably does have 3 sites. 2 of which are still hung up in the system. When the system goes live again, I would imagine the 2 pending will go through. Go big Sye!!
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Old 04-17-2018, 02:04 PM   #1123
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With Bob taking the site down, Sye probably does have 3 sites. 2 of which are still hung up in the system. When the system goes live again, I would imagine the 2 pending will go through. Go big Sye!!
He could park a pop-up next to Tiki for those that arrive late at night...
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Old 04-17-2018, 02:07 PM   #1124
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He could park a pop-up next to Tiki for those that arrive late at night...

No, the pop-up would be for those who arrive early.... And don't leave!
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Old 04-17-2018, 02:12 PM   #1125
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Sye people like You around Ball Parks are called "Scalpers"! Youroo!!
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Old 04-17-2018, 02:21 PM   #1126
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Here is a Pop Up that is available. Looking for 50 amp for the AC and Beer Fridge.



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Old 04-17-2018, 02:29 PM   #1127
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Oh Sye!! You’ll end up on Bob’s ‘fixit’ list!! Lol!! But, I do love the idea of expansion! More room to show off that beautiful new 366RL!!
And, thank you Bob! You are always on top of everything!
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Old 04-17-2018, 02:52 PM   #1128
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We have a standby list for that.


Processed in 9 minutes , from sign up time, been pending CC FOR OVER 3 1/2 hours , is this the norm
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Old 04-17-2018, 02:55 PM   #1129
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Processed in 9 minutes , from sign up time, been pending CC FOR OVER 3 1/2 hours , is this the norm
same as us, FROG BOB is working on it.
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Old 04-17-2018, 02:55 PM   #1130
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Same here still waiting cc
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Old 04-17-2018, 02:57 PM   #1131
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same as us, FROG BOB is working on it.


Thanks
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Old 04-17-2018, 02:58 PM   #1132
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Same here still waiting cc
Here is Bob's latest message, posted on this thread about an hour ago.

UPDATE:

We ran into an unforeseen situation shortly after we open registration, where our credit card processor what overwhelmed with transactions and started flagging them as "suspicious." I contacted them and got the "maximum transaction" filter removed, and manually approved over 400 transactions.

I'm now working with Event Bee to make sure that the transactions get issued in appropriate order, and have temporarily shut down the site while this happens.

I'll keep you posted and we'll re-open the site.

I apologize for any inconvenience and concern that might have been caused.
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Old 04-17-2018, 02:59 PM   #1133
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Processed in 9 minutes , from sign up time, been pending CC FOR OVER 3 1/2 hours , is this the norm

Here is Bob's latest message, posted on this thread about an hour ago:
UPDATE:

We ran into an unforeseen situation shortly after we open registration, where our credit card processor what overwhelmed with transactions and started flagging them as "suspicious." I contacted them and got the "maximum transaction" filter removed, and manually approved over 400 transactions.

I'm now working with Event Bee to make sure that the transactions get issued in appropriate order, and have temporarily shut down the site while this happens.

I'll keep you posted and we'll re-open the site.

I apologize for any inconvenience and concern that might have been caused.
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Old 04-17-2018, 03:08 PM   #1134
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Thanks
You are welcome. when you have over 400 people trying to do the same thing at the same time things can get jammed up.
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Old 04-17-2018, 03:21 PM   #1135
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Geez folks.

Volume on the system overwhelmed capacity somewhere in the system. One of the hardest tests to make on a computer system is how many transactions per second it can handle before getting bogged down.

Recognize the IRS system receiving electronic tax filings failed this morning. As of 4:00pm I haven't heard a report that this VERY important system is back on-line. And the TV folks have been saying that the IRS system failure does NOT give you an excuse for filing late...

Bob posted: "We ran into a temporary glitch with our credit card processor being overwhelmed and exceeding a maximum number of transactions per hour.

I've spoken with them and have manually approved all of the transactions, so if you've not gotten your confirmation, you should be receiving it soon."

"Soon" in data processing speak can mean a couple of days (I know, I've been in this situation)- they will get it straightened out. The team involved is working hard to get everything straightened out and may have to do some of the work manually.

So if you got as far as getting the error message - you have a spot and you will get confirmation - eventually.
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Old 04-17-2018, 03:28 PM   #1136
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Geez folks.

Volume on the system overwhelmed capacity somewhere in the system. One of the hardest tests to make on a computer system is how many transactions per second it can handle before getting bogged down.
Yep... even if the system was tested, the credit card company downstream was a point of failure.

Bob, thanks for trying to make this as painless as possible and communicating throughout the issue.
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Old 04-17-2018, 03:37 PM   #1137
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I doubt that a daily cap was even a thought, most likely thinking of volume at any given time. Imagine how smooth next year will be!
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Old 04-17-2018, 03:45 PM   #1138
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I doubt that a daily cap was even a thought, most likely thinking of volume at any given time. Imagine how smooth next year will be!


“Capacity” will slowly decline
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Old 04-17-2018, 04:04 PM   #1139
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I never did get a email. Got the hit on my credit card
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Old 04-17-2018, 04:04 PM   #1140
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I guess there will be no reservation confirmations issued until Captain Bob gets things in order. He,s got stouthearted job.
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