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11-04-2017, 09:00 PM
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#161
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Senior Member
Join Date: Feb 2013
Location: Pfafftown NC
Posts: 2,353
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Quote:
Originally Posted by Witch Doctor
PS: Evereddy I did not mean you. I have seen people with 10 year old units 2nd hand come for repairs over the years I have attended, I don't blame FR at all.
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Thanks all. BTW, I am the first owner.
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12-05-2017, 01:12 PM
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#162
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Senior Member
Join Date: Jan 2016
Posts: 156
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Quote:
Originally Posted by Witch Doctor
Evereddie, your unit is not to old, but its really up to the division, when you sign up there is a forum for you to fill out. It is supposed to be for saftey issues is my understanding, anything like you asked is up to them. Now saying that i have seen them try to help you out. I know they were going to limit the repairs to units under 5 years old. People were really starting to get crazy on them. I also know you have to be the original owner. I'm sure someone can explain this better then me, but just about leave very happy. It's great pr for FR.
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Found out today factory will no longer sell you parts, you now must go through a dealer. Ha Ha. Don't know if frog ralliey still does repairs,. Waiting on a call from Bob.
__________________
2013 Silverback 33RL
2010 2500 RAM 6.7L
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12-05-2017, 01:48 PM
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#163
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Here are the service guidelines that were in place and were printed on the Service Request Form for the 2017 FROG Rally. I know of no plans at this point to make any changes for 2018. As Herk mentioned, we wait until after registration is complete to accept service requests, rather than accepting a ton of them from people who end up not getting spots at the event.
I hope this helps to answer some of the questions and to clarify the process.
Quote:
We will have technicians at the FROG Rally to handle service issues. To request service, please complete this form clearly and accurately with UP TO 2 ITEMS and mail or e-mail it to us NO LATER THAN JULY 1 so that we can assess staffing, parts, and other needs. All service work must go through the Rally Service Center, and all requests are subject to approval by Forest River.
Someone from your RV brand may contact you if we need more information about your specific concern. Please realize that we will make all reasonable efforts to handle your service issues. Requests will be prioritized by the nature of the issue, availability of technicians and parts, and other considerations.
SERVICE PRIORITY WILL BE GIVEN TO ORIGINAL OWNERS OF RVs LESS THAN FOUR MODEL YEARS OLD.
Service at the FROG Rally is intended to address items that are or would have been covered under warranty for the original owner, recall items, and safety concerns. It is NOT provided to replace regular care and maintenance of your RV; to provide enhancements or upgrades; to take the place of your insurance in handling collision damage; to correct problems caused by modifications that you have made after the original assembly of your RV; to address concerns with a unit that you’ve purchased used; etc. Service requests beyond the scope of these guidelines may be declined.
For requests outside the scope of the guidelines, it MIGHT be possible for your division to provide the service at a reduced, but not free, cost for parts and labor.
Depending on the nature of work requested, it might be necessary to arrive before or stay after the FROG Rally to have work done at a plant rather than at the Fairgrounds.
Because of the nature of service activities, we cannot guarantee adherence to a strict time schedule. Therefore, please plan to participate in Rally events rather than sitting and waiting for the service technician to arrive. He or she will call before arriving at your unit to be sure that you are available while work is being done, or you can give permission for a technician to enter and work in your unit during your absence. If you have pets, they must be out of the unit or crated both for the safety of the technicians and to prevent accidental escape of your pets.
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12-05-2017, 02:24 PM
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#164
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Quote:
Originally Posted by tkmi
Found out today factory will no longer sell you parts, you now must go through a dealer. Ha Ha. Don't know if frog ralliey still does repairs,. Waiting on a call from Bob.
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I thought it had been that way a long time at Forest River about parts. I live a long ways from the dealer and I have always been able to call Cedar Creek and talk nice and get parts
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01-29-2018, 06:59 AM
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#165
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Member
Join Date: May 2015
Location: Jacksonville, FL
Posts: 64
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Where is the countdown to Goshen?? I’m ready to go!!!
__________________
Don & Julie (and Sophie, our Bichon)
2014 Cedar Creek 34RLSA
2018 F350 CC LWB DRW FX4
Macallan 12
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01-29-2018, 07:58 AM
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#166
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Oh Boy! Youroo!!
__________________
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01-29-2018, 08:01 AM
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#167
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,482
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Quote:
Originally Posted by youroo
Oh Boy! Youroo!!
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Don't think he got the memo you sent Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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01-30-2018, 02:34 PM
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#168
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Retired Army Paratrooper
Join Date: Feb 2017
Location: Enterprise Alabama
Posts: 894
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Frog Bob, any word yet on when ticket sales will open up?
__________________
Dennis & Zoleta
Retired US Army
2010 Grand Sport GT
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01-30-2018, 05:59 PM
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#169
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Quote:
Originally Posted by MasterBlaster
Frog Bob, any word yet on when ticket sales will open up?
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We expect to open registration in early April, as has been the case for several years. We'll post the exact date on the FROG website, on the Facebook page, on the Forest River Forums, and in an e-mail blast in advance of the opening.
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01-30-2018, 06:16 PM
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#170
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Phat Phrog Stunt Team
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,522
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Like clockwork!!
__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79, 2018 84, 2019 59, 2020 0,
2021 4 reserved
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01-31-2018, 09:48 AM
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#171
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Phat Phrog Stunt Team
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 7,154
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Quote:
Originally Posted by F.R.O.G.
We expect to open registration in early April, as has been the case for several years. We'll post the exact date on the FROG website, on the Facebook page, on the Forest River Forums, and in an e-mail blast in advance of the opening.
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Can we also call, text, and email you everyday? Possibly knock on your door in the wee hours of the night/morning?
__________________
2016 Georgetown 364TS
2017 Jeep Rubicon Recon toad
Nights Camped 2019 - 17
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01-31-2018, 01:19 PM
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#172
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Broken Toe
Join Date: Jan 2012
Location: Imperial (St. Louis) MO
Posts: 3,745
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Quote:
Originally Posted by AquaMan
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Ain't the "wee hours of the morning" like around 10:30 for you? LOL
Tim
__________________
FROG Member MO-0008-571 Since 20124444444444My Project Blog: https://cowracer.blogspot.com/
"Camper" 2016 Rockwood Signature Ultralite 8329ss
"Casper" 2017 Ram 2500 Laramie Diesel
..ProPride 3P Hitch - "Yeah. It's worth it."
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01-31-2018, 01:44 PM
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#173
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Phat Phrog Stunt Team
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 7,154
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Quote:
Originally Posted by Cowracer
Ain't the "wee hours of the morning" like around 10:30 for you? LOL
Tim
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I may not be as good as I once was, but I'm as good once as I ever was! Just have to pick the right night! I'm pretty sure I've tucked everyone in at least once!
__________________
2016 Georgetown 364TS
2017 Jeep Rubicon Recon toad
Nights Camped 2019 - 17
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01-31-2018, 01:48 PM
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#174
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Senior Member
Join Date: Jan 2011
Posts: 948
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Is everyone still waiting on the registration? I think I’ve already got mine. Came in a Christmas card. Frog Bob is very generous at Christmas.
__________________
Lowbubba
What could go wrong?
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02-01-2018, 06:39 AM
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#175
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Senior Member
Join Date: Jun 2016
Posts: 158
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First time for me... just love seeing and meeting the new campers and all the products. Frog Bob and his wife did a great job. Also the techs were fantastic. Safe travels everyone. God bless.
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02-01-2018, 10:08 AM
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#176
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,518
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Quote:
Originally Posted by lowbubba
Is everyone still waiting on the registration? I think I’ve already got mine. Came in a Christmas card. Frog Bob is very generous at Christmas.
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Randy, didn't you see the note about confirming by January 15? Sorry, dude, sucks to by you. Next time, maybe.
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02-01-2018, 10:21 AM
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#177
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Senior Member
Join Date: Jan 2011
Posts: 948
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Story of my life, a day late and a dollar short. Will have to fight with hordes to get in.
__________________
Lowbubba
What could go wrong?
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02-01-2018, 12:56 PM
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#178
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by lowbubba
Story of my life, a day late and a dollar short. Will have to fight with hordes to get in.
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Don't worry Lowbubba, BamaBob is out and YOUROO is in as FROGS assistant. Your high on his list just get it set at the Tadpole......
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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02-01-2018, 02:58 PM
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#179
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Senior Member
Join Date: Jan 2011
Posts: 948
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Quote:
Originally Posted by Witch Doctor
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Which list?
__________________
Lowbubba
What could go wrong?
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02-01-2018, 09:25 PM
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#180
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Yea me too, I'm ready to go to the rally. I'm going to Goshen in April to get camper worked on but it's not the same as the rally. Someone should start a countdown to when we sign up for the rally. I really had a good time last year and I look forward to see old friends at the rally. Well not old but good friends
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