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07-11-2013, 09:10 AM
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#1
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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Getting service to RV by FR Techs
Both our A/C's don't work, outside kitchen taps need to be switched so that the hot is on the left and one burner inside on cooktop won't start unless manually lit. The last two repairs I am sure that the FR Techs can handle in Goshen. But what about my A/C? Any idea if I can expect them to fix this there? I don't have enough time between now and August 4 to drop our unit at our dealer and reasonably expect them to fix it (which I believe may need new units) and still have the unit back in time to go to Goshen.
What kinds of repairs do they do in Goshen and any idea if they can fix our A/C???
Thanks in advance,
Cathy
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-11-2013, 09:37 AM
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#2
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,268
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I suppose it depends on what is wrong with your air conditioner(s).
Am I right that BOTH your air conditioners are acting up?
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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07-11-2013, 09:43 AM
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#3
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Have we checked the breakers ?
Turbs
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07-11-2013, 10:08 AM
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#4
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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There is power, they both turn on and appear to function at a distant glance. We were away this past weekend. It was 78 degrees outside and inside the RV it heated up to 89 degrees. We turned the A/C on for the first time ever since getting it. The main A/C in the LR works but inefficiently as after 5 hours on full blast it went down to 81. The bedroom unit keeps cycling on and off frequently and doesn't cool. It is more like a big roof fan-a very noisy one at that which is a common complaint with these.
And yes, hubby has checked the brakers. Unfortunately that is not the problem.
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-11-2013, 10:24 AM
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#5
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Changing the hot & cold water lines is an easy fix, just shut the pump & city water supply off, remove the faucet assy and switch the lines. Usually doesn't even require a wrench/pliers.
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07-11-2013, 10:42 AM
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#6
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Phat Phrog
Join Date: Oct 2012
Location: Missouri
Posts: 6,854
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Our furnace has not worked since we bought our rig and I am requesting it to be repaired in Goshen. We had a mobile tech come out but they couldn't tell what was wrong! I hope they can fix it in Goshen too since our dealer is several hundred miles from us! I sure hope Goshen can handle your repairs too! After all....they ARE the experts!
__________________
Kenny n Karen
TV: 2017 Chevy Silverado 3500 LTZ - named Betty
RV: 2017 Columbus 366RL - named Karen’s Camper
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07-11-2013, 10:49 AM
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#7
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by RVChick
Our furnace has not worked since we bought our rig and I am requesting it to be repaired in Goshen. We had a mobile tech come out but they couldn't tell what was wrong! I hope they can fix it in Goshen too since our dealer is several hundred miles from us! I sure hope Goshen can handle your repairs too! After all....they ARE the experts!
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First I've heard oph this ?
Maybe kenny disconnected sumpin so you snuggle closer on those long winter nights ? Maybe he needs more spoonin?
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07-11-2013, 10:53 AM
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#8
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Phat Phrog
Join Date: Oct 2012
Location: Missouri
Posts: 6,854
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Quote:
Originally Posted by f1100turbo
First I've heard oph this ?
Maybe kenny disconnected sumpin so you snuggle closer on those long winter nights ? Maybe he needs more spoonin?
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Well we did....but that didn't help the furnace?....I'm just sayin!
__________________
Kenny n Karen
TV: 2017 Chevy Silverado 3500 LTZ - named Betty
RV: 2017 Columbus 366RL - named Karen’s Camper
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07-11-2013, 12:31 PM
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#9
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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I'd be surprised if you need the furnace in August. Now that doesn't stop anyone from spooning....but I'm guessing it will probably be hot. Guess I'll have to drink a lot of cold bevvies to help cool myself!
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-11-2013, 12:33 PM
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#10
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by WannaBcamping
I'd be surprised if you need the furnace in August. Now that doesn't stop anyone from spooning....but I'm guessing it will probably be hot. Guess I'll have to drink a lot of cold bevvies to help cool myself!
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Might I join you ?
We can follow oc around all day and watch him fix everything in the fair grounds.
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07-11-2013, 01:35 PM
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#11
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Phat Phrog
Join Date: Oct 2012
Location: Missouri
Posts: 6,854
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Quote:
Originally Posted by WannaBcamping
I'd be surprised if you need the furnace in August. Now that doesn't stop anyone from spooning....but I'm guessing it will probably be hot. Guess I'll have to drink a lot of cold bevvies to help cool myself!
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Ha!!! I just hope they can stand turning it on in August to fix it!! I'll sit outside with a cold beverage with ya while they work inside in the heat!
__________________
Kenny n Karen
TV: 2017 Chevy Silverado 3500 LTZ - named Betty
RV: 2017 Columbus 366RL - named Karen’s Camper
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07-11-2013, 02:42 PM
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#12
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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Quote:
Originally Posted by RVChick
Ha!!! I just hope they can stand turning it on in August to fix it!! I'll sit outside with a cold beverage with ya while they work inside in the heat!
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Sounds like a plan!! I'll get my Coors Lite, zero gravity chairs and shades ready for watching them work!
Looking forward to Goshen. Never been to a rally before. Sounds like Bob has a scheduling nightmare with upwards of 300 units arriving with probably 600+ people. Lots of fun new people to meet
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-11-2013, 02:44 PM
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#13
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by WannaBcamping
Sounds like a plan!! I'll get my Coors Lite, zero gravity chairs and shades ready for watching them work!
Looking forward to Goshen. Never been to a rally before. Sounds like Bob has a scheduling nightmare with upwards of 300 units arriving with probably 600+ people. Lots of fun new people to meet
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Think we can meet um all ?
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07-11-2013, 02:53 PM
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#14
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,512
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Quote:
Originally Posted by WannaBcamping
Both our A/C's don't work, outside kitchen taps need to be switched so that the hot is on the left and one burner inside on cooktop won't start unless manually lit. The last two repairs I am sure that the FR Techs can handle in Goshen. But what about my A/C? Any idea if I can expect them to fix this there? I don't have enough time between now and August 4 to drop our unit at our dealer and reasonably expect them to fix it (which I believe may need new units) and still have the unit back in time to go to Goshen.
What kinds of repairs do they do in Goshen and any idea if they can fix our A/C???
Thanks in advance,
Cathy
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Cathy, we're going to have folks there from Dometic and several other component suppliers, in addition to Forest River factory techs, to take care of issues like this. Please use the service request form (page 2 of the registration form) and send it to me, and we'll get it into the service mix.
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07-11-2013, 02:56 PM
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#15
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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We could try? Maybe everyone form a really really big circle (just like in Kindergarten) and everyone say their name one by one...we might be done in 6 days!
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-11-2013, 02:58 PM
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#16
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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Quote:
Originally Posted by F.R.O.G.
Cathy, we're going to have folks there from Dometic and several other component suppliers, in addition to Forest River factory techs, to take care of issues like this. Please use the service request form (page 2 of the registration form) and send it to me, and we'll get it into the service mix.
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Hey Bob. Two days ago I emailed you a scanned Page 2 service request all filled out. Do you need me to resend it?
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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07-12-2013, 05:46 AM
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#17
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Member
Join Date: May 2013
Location: Binghamton NY
Posts: 59
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Rubber Seal
I could use a new Rubber Seal around the Bed Room slide out,old one dried out & cracked open Could any FR tech repair it while we are there.
__________________
George & Judy... Our Quincy is gone but Never forgotten.
we now Have a Golden Doodle pup
2010 Brookstone. 2400 Watts of solar 1500w inverter,4 T105's
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07-12-2013, 07:32 AM
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#18
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Phat Phrog
Join Date: Oct 2012
Location: Missouri
Posts: 6,854
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Quote:
Originally Posted by Geojudi59
I could use a new Rubber Seal around the Bed Room slide out,old one dried out & cracked open Could any FR tech repair it while we are there.
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Get your request in before heading to Goshen! That way they have plenty of time to make sure they have the needed supplies for your repairs!
__________________
Kenny n Karen
TV: 2017 Chevy Silverado 3500 LTZ - named Betty
RV: 2017 Columbus 366RL - named Karen’s Camper
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07-13-2013, 07:54 PM
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#19
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,512
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Quote:
Originally Posted by WannaBcamping
Hey Bob. Two days ago I emailed you a scanned Page 2 service request all filled out. Do you need me to resend it?
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Cathy, I'll check when I get in on Monday to be sure I have it. I know I have one that was scanned as an e-mail rather than as an attachment, and I haven't been able to reduce it to print size, but I can't recall if that was yours.
If you want to re-scan it and send it as an attachment, or take a smart phone photo and e-mail me the photo, that will ensure that I have it.
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07-13-2013, 10:00 PM
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#20
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Now Camping Year-Round!!
Join Date: Jan 2008
Location: GTA, Ontario
Posts: 377
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Quote:
Originally Posted by F.R.O.G.
Cathy, I'll check when I get in on Monday to be sure I have it. I know I have one that was scanned as an e-mail rather than as an attachment, and I haven't been able to reduce it to print size, but I can't recall if that was yours.
If you want to re-scan it and send it as an attachment, or take a smart phone photo and e-mail me the photo, that will ensure that I have it.
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Thanks Bob! Just took a picture of my request for service with my phone and emailed it to you again. Hope it works this time!
Cathy
__________________
Cathy & Fraser - Ontario, Canada
2020 RW Signature 8291RK 5er (...May 2021) & 2017 Dodge Ram Laramie 6.7L Cummins Turbo Diesel 4X4
Still missing my beautiful Columbus2013 Columbus 325RL__2019 Rockwood 2511S__2017 Rockwood ML 2507S__Rockwood Roo 21RS__2009 Wildcat 29RLBS
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