|
|
05-03-2019, 06:51 AM
|
#1
|
Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
|
Remember when Forest River gave free service to all?
Wouldn’t it be great if the rally was like it use to be when Forest River gave free service to all.
|
|
|
05-03-2019, 07:31 AM
|
#2
|
PhD, Common Sense
Join Date: Feb 2017
Location: Fairborn, OH
Posts: 1,384
|
There is no such thing as a free lunch. Someone, somewhere is paying for it.
The current system is generous to a fault. Thank you Forest River!
|
|
|
05-03-2019, 08:06 AM
|
#3
|
Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
|
Quote:
Originally Posted by eye95
There is no such thing as a free lunch. Someone, somewhere is paying for it.
The current system is generous to a fault. Thank you Forest River!
|
I kinda think Forest River has put profits ahead of goodwill. Forest River can sell every camper they can make. RV sales are probably at a all time high right now. Forest River use to shut down all the production lines during the rally.
|
|
|
05-03-2019, 08:58 AM
|
#4
|
Senior Member
Join Date: Sep 2015
Location: Franklin County, PA
Posts: 3,526
|
As a consumer would you like to wait an extra week for your factory ordered RV to be ready? The main reason IMO the curtailed the service is people was abusing the service. Just like anything else a few ruin it for the rest. Forest River still does far and above other manufactures, in goodwill, rallies, and assisting people that have issues. That why I stuck with FR when I upgraded. Had another manufacture in mind but I believe what I get with a purchase of FR sways my decision. Every manufacture has their issues. The rallies are for meeting people and having a fun time with like minded people. The repairs if you fit in the criteria is icing.
FROG. Spends a lot of money on all the rallies that are out there. They don’t have to but they do.
__________________
2019 Puma XLE 27QBC Toy Hauler
2005 Honda VTX 1300
2002 Goldwing 1800GL CSC Trike
2020 Ram 2500 Crew cab 6.5 bed
Ron & Shirley (Empty Nesters)
|
|
|
05-03-2019, 09:21 AM
|
#5
|
Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
|
It doesn’t matter if extra weeks were in a year you would still have to wait on a camper. There was ways to fix the free service without cutting it out, Forest River just got greedy. I like the Cedar Creek line, the factory has been really good to us. I had a Wildcat Sterling I special ordered from the factory that was built on a Monday by a bunch of drunks that had a party and got drunker. I got no help from the factory. But Cedar Creek has been great. Should I ever trade campers it will probably be another Cedar Creek (36CK2) but then I would have to take the Creek from the factory to Amish Family RV.
|
|
|
05-03-2019, 09:24 AM
|
#6
|
Senior Member
Join Date: Sep 2015
Location: Franklin County, PA
Posts: 3,526
|
They did not cut the free service out they fixed it by putting stipulations on the free service.
__________________
2019 Puma XLE 27QBC Toy Hauler
2005 Honda VTX 1300
2002 Goldwing 1800GL CSC Trike
2020 Ram 2500 Crew cab 6.5 bed
Ron & Shirley (Empty Nesters)
|
|
|
05-03-2019, 09:31 AM
|
#7
|
Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
|
Quote:
Originally Posted by rmac04401
They did not cut the free service out they fixed it by putting stipulations on the free service.
|
They fixed it alright, camper can’t be more than two years old and only two items. My camper is four years old. They could have made the cutoff ten years old and three items.
|
|
|
05-03-2019, 10:10 AM
|
#8
|
PhD, Common Sense
Join Date: Feb 2017
Location: Fairborn, OH
Posts: 1,384
|
Quote:
Originally Posted by spock123
I kinda think Forest River has put profits ahead of goodwill. Forest River can sell every camper they can make. RV sales are probably at a all time high right now. Forest River use to shut down all the production lines during the rally.
|
Profits and goodwill are linked. Too little goodwill erodes the customer base. Too much goodwill eats away at profits. Businesses are always looking for the right balance, kind of like the Laffer Curve.
I think most people attending the Rally are quite happy with Forest River.
Folks who are unhappy with FR could always buy another brand, attend their rallies, and get free repairs forever from them—if anyone is offering such.
|
|
|
05-03-2019, 10:33 AM
|
#9
|
Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,934
|
Site Team Note: The posts above have been moved to their own thread
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
|
|
|
05-03-2019, 10:52 AM
|
#10
|
Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,474
|
Quote:
Originally Posted by spock123
They fixed it alright, camper can’t be more than two years old and only two items. My camper is four years old. They could have made the cutoff ten years old and three items.
|
Why the fuss about repairs that FR furnishes free up to a 2year old camper. Sounds like your one that wants everything for nothing. Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
|
|
|
05-03-2019, 10:57 AM
|
#11
|
Senior Member
Join Date: Sep 2016
Location: ALASKA (World's Biggest Campground)
Posts: 6,725
|
Quote:
Originally Posted by eye95
There is no such thing as a free lunch. Someone, somewhere is paying for it.
The current system is generous to a fault. Thank you Forest River!
|
Yup, these days everybody wants free stuff. Honestly, how many of these people are personally willing to work for free and provide product and materials free gratis?
__________________
'07 K3500 Silverado LT Crew Duramax (LBZ)
2016 Salem 27RKSS
1984 CHEV SCOTTSDALE K20 2GCGK24J0E1XXXXXX (Chevrolet Legends-Class of 2019)
"...exhaust fluid? We don't need no stinkin' exhaust fluid"
|
|
|
05-03-2019, 12:07 PM
|
#12
|
Happy Keystone Owner
Join Date: Feb 2013
Posts: 636
|
I thought they employed the Amish in all those plants up there.
These things should be works of art and last forever.
__________________
'15 F150 Ecoboost Maxtow Scab '19 Keystone Laredo 225MK
Days camped 2020-37 2019-36, 2018-24, 2017-46, 2016 -56, 2015-33,
2014-47,
Years camping....55
|
|
|
05-03-2019, 12:22 PM
|
#13
|
Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
|
Quote:
Originally Posted by dbarr
I thought they employed the Amish in all those plants up there.
These things should be works of art and last forever.
|
Mine is.
And it will. It has to, that's when my payments end.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
|
|
|
05-03-2019, 12:28 PM
|
#14
|
Senior Member
Join Date: Feb 2012
Location: Lynchburg, VA
Posts: 394
|
Quote:
Originally Posted by dbarr
I thought they employed the Amish in all those plants up there.
These things should be works of art and last forever.
|
Have no idea what this means.
__________________
2011 Sabre Silhouette 260BHS
2017 F-350 XLT CC DRW 6.7L
|
|
|
05-03-2019, 12:31 PM
|
#15
|
Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,801
|
How about naming another RV manufacturer, who provides this kind of service, at a Rally.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
|
|
|
05-03-2019, 12:37 PM
|
#16
|
Happy Keystone Owner
Join Date: Feb 2013
Posts: 636
|
Quote:
Originally Posted by bikendan
How about naming another RV manufacturer, who provides this kind of service, at a Rally.
|
There isn’t. I will give a 5 star rating customer service.
__________________
'15 F150 Ecoboost Maxtow Scab '19 Keystone Laredo 225MK
Days camped 2020-37 2019-36, 2018-24, 2017-46, 2016 -56, 2015-33,
2014-47,
Years camping....55
|
|
|
05-03-2019, 12:57 PM
|
#17
|
Senior Member
Join Date: Apr 2013
Location: Santa Fe, Tx
Posts: 243
|
Bikerdan
X2
__________________
2012 F250 6.2 gasser 373 rear
2013 Rockwood 2104S Mini Lite
|
|
|
05-03-2019, 01:03 PM
|
#18
|
Senior Member
Join Date: May 2017
Location: Southeast
Posts: 1,047
|
Quote:
Originally Posted by spock123
I kinda think Forest River has put profits ahead of goodwill. Forest River can sell every camper they can make. RV sales are probably at a all time high right now. Forest River use to shut down all the production lines during the rally.
|
We must all remember that Forrest River is not a family business, with good ol boy values... As most of the RV manufacturers have been absorbed, bought out or put out of business by the megalith giants of investors.
Forrest River's leash goes to Berkshire Hathaway. Have you looked up the stock price of Berkshire Hathaway? BRK A You know the Warren Buffet club! Probably no one rubbing shoulders on here could afford one share.
So you are right in your statement "profits ahead of goodwill"
And so the rest of the world has changed as well. So Sad
|
|
|
05-03-2019, 01:04 PM
|
#19
|
Senior Member
Join Date: May 2017
Location: Southeast
Posts: 1,047
|
|
|
|
05-03-2019, 01:09 PM
|
#20
|
Senior Member
Join Date: Aug 2012
Posts: 331
|
They need to charge for older campers, at cost. Free for newer ones.
If you have more than 2 fixed just let them know and if there is time they get around to it.
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|