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Old 04-19-2019, 02:00 PM   #21
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Getting ready to pull the trigger on this camera. Reading the T&Cs, there is no warranty.

I have a question into Forestriverelectronics. The Furrion factory warranty is 12mo.

Can any of you guys confirm your units did/did not come with a warranty card in the box?
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Old 04-19-2019, 02:03 PM   #22
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Quote:
Originally Posted by chaps2018 View Post
Getting ready to pull the trigger on this camera. Reading the T&Cs, there is no warranty.

I have a question into Forestriverelectronics. The Furrion factory warranty is 12mo.

Can any of you guys confirm your units did/did not come with a warranty card in the box?
Hi, mine did indeed come with a warranty card and I was able to register the serial number online.
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Old 04-19-2019, 02:33 PM   #23
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Chaps, I give, what are T&C's? 54 years I've never heard that one. And for the record, can we can the DW DH crap? I know what it means, it's just sarcastic and corny as hell. I've never called my wife Dear Wife except in her Valentine's Day card the past 30 years. Not directed at you chaps. Just like nails on a chalkboard for me though, lol. And anybody who thinks DW DH is great, I believe you might be overcompensating.
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Old 04-19-2019, 04:02 PM   #24
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Sorry for the acronymóTerms and conditions.
https://www.forestriverelectronics.com/terms.asp

I couldnít find any warranty information on their site so I checked that page.
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2018 Chaparral 360IBL w/TST-507 TPMS, Furrion Wireless Observation System, Progressive EMS-HW50C
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Old 04-19-2019, 04:10 PM   #25
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Forest river Electronics promptly responded as noted below.

WARRANTY
Six months from the date of purchase

RETURNS
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item by email.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment). Tax and shipping charges are NOT refunded. Obvious customer wear and tear will NOT be refunded and item will be shipped back to customer.

You will receive the credit immediately upon approval. Depending on your card issuer's policies this will determine how long it takes to be credited back to your card.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
Funny, warranty card with camera shows one year. Click image for larger version

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ID:	202211Click image for larger version

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ID:	202212
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Old 04-19-2019, 04:24 PM   #26
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Funny, warranty card with camera shows one year. Attachment 202211Attachment 202212
Thanks, I appreciate you confirming. I just ordered it.
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2018 Chaparral 360IBL w/TST-507 TPMS, Furrion Wireless Observation System, Progressive EMS-HW50C
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Old 05-06-2019, 07:26 AM   #27
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Installed it and tested it over the weekend. Works great for both a back up camera and an observation camera going full speed on the highway.

Great price, great product!
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2018 Chaparral 360IBL w/TST-507 TPMS, Furrion Wireless Observation System, Progressive EMS-HW50C
2006 RAM 3500 DRW LoneStar Edition
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Old 05-14-2019, 08:07 PM   #28
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Hoping someone can help me.

I removed the camera to seal behind it...of course I lost one of the 4 small mounting screws.

I wrote Furrion to try and get replacements with no luck. I think there were 4 extra screws in the box but I must have trashed them.

Any of you that wisely kept the spares willing to send me one screw to mount the camera to the bracket?

Thanks in advance.
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2016 RAM 3500 DRW 4x4 LB LoneStar Edition, w/Timbrens, Andersen Ultimate 2, Swift Hitch SH04 WiFi Backup/Rear View Camera
2018 Chaparral 360IBL w/TST-507 TPMS, Furrion Wireless Observation System, Progressive EMS-HW50C
2006 RAM 3500 DRW LoneStar Edition
2011 Starcraft 392BHU w/Andersen No-Sway hitch
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Old 05-14-2019, 08:14 PM   #29
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Quote:
Originally Posted by chaps2018 View Post
Hoping someone can help me.

I removed the camera to seal behind it...of course I lost one of the 4 small mounting screws.

I wrote Furrion to try and get replacements with no luck. I think there were 4 extra screws in the box but I must have trashed them.

Any of you that wisely kept the spares willing to send me one screw to mount the camera to the bracket?

Thanks in advance.
Hi, I have some spares. PM me your address, I'll drop a couple in the mail for you.
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Old 05-16-2019, 09:54 AM   #30
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Hi, I have some spares. PM me your address, I'll drop a couple in the mail for you.
Thanks, I owe you!
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2018 Chaparral 360IBL w/TST-507 TPMS, Furrion Wireless Observation System, Progressive EMS-HW50C
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Old 06-26-2019, 01:52 PM   #31
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Furrion observation camera is awesome. Simple and works flawlessly.
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