Not really knowing what steps you have taken, here is a FAQ that explains the operation of the common Suburban water heater. You may have the switches in the correct positions already.
Just to be sure, if you used it on electric by turning on the switch on the face of the water heater, you didn't turn it back off by chance and forget about it?
Just pure dee spitballing here.
http://www.forestriverforums.com/for...ore-36197.html