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Old 01-22-2014, 10:02 PM   #121
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I would have taken the offer of the 310 but I was afraid of the offset difference from the wall.
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Old 01-23-2014, 09:28 AM   #122
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Quote:
Originally Posted by Slympicins View Post
I would have taken the offer of the 310 but I was afraid of the offset difference from the wall.
I hear that, I was thinking the same thing.......the extra inch and a half with the 310 puts the top of the toilet that much closet to the back wall, however the 310 fit the 300 base on the floor, and the water supply, perfectly, no alterations needed. Anyways, the main thing is we have a toilet that works properly!
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Old 01-29-2014, 08:18 PM   #123
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Got my upgraded 300 the other day. Waiting for the snow lo melt and install it on Friday night after work. The weather here has been from the low 30's to subzero temps. We are having a heat wave this weekend (50's) so it's a great time to spent some time at the campground.
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Old 01-30-2014, 07:59 AM   #124
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heat wave !!!! HAHA.......well good luck with the new 300, piece of cake install..........and enjoy the warmer weather and the camping !
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Old 04-05-2014, 09:23 PM   #125
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310 issue

Just to throw my 2 cents in. We had the Dometic 310 for a couple years and were fighting the odor issues off and on the entire time. It came to a head on our last trip. The 310 is two piece and the base and bowl were separating, this coupled with urine getting trapped inside the toilet was causing the smell. I removed the toilet, not a pleasant experience, but could not tighten the two pieces. We had to replace the toilet and have had no odor issues to date.
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Old 04-05-2014, 11:22 PM   #126
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I forgot to follow up on my previous post. Took about 20 minutes to install. Was out camping last weekend and all was well. Was at the 12 hours of Sebring race a few weeks back and our potty was a five gallon bucket with a luggable Loo seat. The Dometic 300 is a definite upgrade. Lol. Opted not to get the 310 due to fit issues.
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Old 05-09-2014, 09:02 AM   #127
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Dometric 300 toilet stinks

Thanks to your posts, I too got a new toilet for my new rv. First trip 14 days wow what a stinker. Ready to pull it out on the road but thanks to you members,, I got a new one on the way. Thanks forum!
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Old 05-10-2014, 07:45 AM   #128
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Thanks to your posts, I too got a new toilet for my new rv. First trip 14 days wow what a stinker. Ready to pull it out on the road but thanks to you members,, I got a new one on the way. Thanks forum!

Glad to help out but the credit goes to other thread folks who got me pointed in the right direction. I have to say the creaking and squeaking of the plastic on plastic when your lower end is firmly seated is a issue but it's not like your there for too long. Gotta make sure you have plenty of Aqua Chem in there too not to mention a good rinse when you get the rig packed up. I bought one of those clear back flush tubes to hook up to the sewer line and attach a those to it (not your white hose). I have seen a few use their fresh water hoses and it makes me cringe. Get one of those flex hoses that shrinks when you turn off the water. Packs up real good. There is nothing like a fresh black water tank to start your camping experience!
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Old 05-16-2014, 07:38 PM   #129
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I appreciate the information on the toilet. We are on the road up the ALCAN and had the same issue with a toilet that smelled like an outhouse. I called Dometic, and they are shipping one to Whitehorse, YT and I will install it there.
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Old 05-19-2014, 09:59 PM   #130
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I joined this forum because I am having the same problem with my Dometic 300 toilet. I bought my 2013 puma 26RLSS in February 2013 . Two days later the smell was there and I could watch the dirty water slowly seep into the bowl. I told the dealer about it and their response was I didn't know what I was talking about. I broke my arm a few days latter and that was the end of my RV days that summer. I took out my RV last week same problem. I started researching myself and found this forum. I called Dometic today and sent a email to their customer service. I did not get the Same response that the others on this forum got. Told me I need to take it back to the dealer(the ones who think I'm an idiot ) Any help?
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Old 05-19-2014, 10:57 PM   #131
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Hey
Same problem with 2014 Coachmen. Dometic 300 that smells to high heaven. Anyone ever get a phone # for Diane at Dometic?
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Old 05-20-2014, 04:56 AM   #132
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Take a photograph of your toilets serial and model number and e-mail it to Diane at Dometic Sanitation. Just remember not all situations will get the same solutions as some of us. In my case it was a new TT with an older model 300. So far I have no issues with the upgraded 300 so far.

Dometic Sanitation
Diane Staman
Work: (800) 321-9886
Work: (330) 439-5541
E-mail: diane.staman@dometic.com
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Old 05-21-2014, 09:29 AM   #133
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Finely got to the right person at Dometic. I received an email from
Heidi McClain. Heidi verified that the had problems with some of their 300's. They are sending me a new 300. I think I will take the old one down to the RV dealer and put it in his office and tell him when it starts to stink it's all in his imagination !
Thanks to this forum my problem is solved !
Info to Heidi McClain
330-439-5541
Heidi.mcclain@dometic.com
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Old 05-21-2014, 01:46 PM   #134
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Good for you. I found they have excellent customs service. I crushed my old one at the dump. No more issues.
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Old 05-29-2014, 02:38 PM   #135
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Dometic 300 problem

I got my new 300 today will put it in this weekend. Dometic has great customer service. Wish my RV dealer could learn from them. Your customers perception is your reality, even if you think your right.
Thanks to this forum, problem solved.
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Old 05-29-2014, 08:00 PM   #136
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That's great to hear. They made me happy too. Good customer service is what brings back more customers. Too many American companies don't get it.
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Old 05-29-2014, 11:17 PM   #137
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Dometic treated me great as well. I had 2 of the 300's in my 2014 Heritage Glen 356QBQ and they sent me 2 new toilets no questions asked and they are working flawlessly and I am using my 5er full time.

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Old 06-02-2014, 01:42 PM   #138
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Stinky 300

Got a new 310, not the plastic stinky one and took my next trip... NO MORE STINK it works great. Incidentally, duck tape the holes in the rear of the 300 until you get the new one, it stops the stink until you change out the new one....
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Old 06-17-2014, 06:37 PM   #139
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I want to thank all of you for this valuable info. Our 2014 tt has been on 3 trips and the ammonia smell inside was toxic - it made my eyes water. We tried all tricks we could find on line, the Calgon softener, ice cubes, bleach, vinegar, checked the vent and nothing worked. Last Sunday as a last resort I hit the web and found this site. We ripped out the toilet and it was FOUL!!! Called Diane at Dometic (told her she was reaching rock star status on this site) and a new toilet will be here Thurs. However - it's a new, improved 300, which had us concerned. We decided to order a 310 from CW and are going to sell the 300. Thanks, again!!!!
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Old 06-17-2014, 06:44 PM   #140
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Dometic model 300 odor problem and replacement

Quote:
Originally Posted by Pat M. View Post
I want to thank all of you for this valuable info. Our 2014 tt has been on 3 trips and the ammonia smell inside was toxic - it made my eyes water. We tried all tricks we could find on line, the Calgon softener, ice cubes, bleach, vinegar, checked the vent and nothing worked. Last Sunday as a last resort I hit the web and found this site. We ripped out the toilet and it was FOUL!!! Called Diane at Dometic (told her she was reaching rock star status on this site) and a new toilet will be here Thurs. However - it's a new, improved 300, which had us concerned. We decided to order a 310 from CW and are going to sell the 300. Thanks, again!!!!

Welcome to the thread Pat. There are literally thousands of helpful tips and tricks to make your camping more successful. We all learn from each other so don't be afraid to post your positive and negatives.
Post your TT make and model as well as your tow vehicle to make it easier for folks to make helpful comments.
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