Gas water heater problem

[tlwtlw2011]

I need help. I purchased my new 2012 Shamrock 19 2 weeks ago, but I am having a problem with the hot water heater. I turn on the water heater switch, the gas fires right up like it is suppose to, then after about 15 minutes, it shuts down. I try to refire but nothing, it will not even try to ignite, the DSI indicator light will not even come on. Anyone ever experience this? Thanks for any help.

[TURBS]

are you sure its not already to temp ? I assume if you have a 6 gallon heater it does not take long to heat 6 gallons .

[tlwtlw2011]

yes, it is a 6 gallon tank, but water is cold, or just starting to warm when it shuts off.

[TURBS]

just out of curiosity check your hw heater by pass valve it may be by passed which will give you cold and or warm water intermittently .
the by pass valve will be behind hw heater and you may have to remove a panel from the inside to access it .

[KyDan]

Originally Posted by f1100turbo

just out of curiosity check your hw heater by pass valve it may be by passed which will give you cold and or warm water intermittently .
the by pass valve will be behind hw heater and you may have to remove a panel from the inside to access it .

What he said!! Also be careful but you might go outside and open the
water heater door and then stand back with a rubber glove on
pull the pop off valve located near the top of the tank.
See if you get any water out and see if it is hot.
Caution it might be very hot!!

IF your bypass is on or partially on it could cause your problem.
(It might also mean the hot water tank is empty and you should never
turn on a water heater with an empty tank!!)

Good Luck!

[Jeep4Two]

Originally Posted by KyDan

What he said!! Also be careful but you might go outside and open the
water heater door and then stand back with a rubber glove on
pull the pop off valve located near the top of the tank.
See if you get any water out and see if it is hot.
Caution it might be very hot!!

IF your bypass is on or partially on it could cause your problem.
(It might also mean the hot water tank is empty and you should never
turn on a water heater with an empty tank!!)

Good Luck!

Good advice here. After our 2nd trip out I realized that my bypass valves were not right, all 3 valves were opened and I didn't get hot water.