Reply
 
Thread Tools Display Modes
Old 04-15-2017, 08:39 AM   #1
Junior Member
 
Join Date: Apr 2017
Posts: 3
Suburban WH

Hey all, new guy here. I have a wildcat 323rbx with a suburban water heater. It's electric and gas. On the control panel, when I turn the gas switch on the light turns red and the gas kicks on. When I turn the electric switch on the light does not turn on and no hot water even after extended periods of time. I'm assuming element? In that case, the instruction manual is in the camper and the camper isn't here. Is there a way to narrow down the model number of the WH by the year and model of the RV? I want to order the element and have it ready when we get to the RV.

Thanks in advance.
__________________

Jasonm991 is offline   Reply With Quote
Old 04-15-2017, 08:47 AM   #2
Senior Member
 
SeaDog's Avatar
 
Join Date: Jan 2016
Location: Idaho
Posts: 7,221
Welcome to the forum its a great place to get your questions answered. You may want to do some basic trouble shooting before you just buy an element. Check the circuit breaker for the WH check the switch at the unit and ohm the element.
__________________

__________________
Retired Navy
Jake my sidekick (yellow Lab) 10/04 - 05/20
2017 RAM 2500 CC 4X4 Cummins Diesel
2016 Flagstaff 26 FKWS
AF&AM & El Korah Shrine of Idaho
SeaDog is offline   Reply With Quote
Old 04-15-2017, 08:50 AM   #3
Junior Member
 
Join Date: Apr 2017
Posts: 3
Thanks for the response. I have checked those switches. I noticed the issue the last time we left the RV. There are no tripped breakers and I checked the switch outside on the water heater.
Jasonm991 is offline   Reply With Quote
Old 04-15-2017, 09:00 AM   #4
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 22,850
Howdy Jason, this thread may help a lot.

http://www.forestriverforums.com/for...tml#post327988

If you have two switches inside for the water heater, you have a SWDEL model. I think they all use the same electric element irregardless of tank size.

It's explained in the link above.

Now my questions are:

1: How do you know the electric element is not working. Have you ever tried JUST turning on the electric element while the water is cold (and not turning on the propane/dsi)

2. Have you ever JUST used the electric element before and it worked? A lot of RV's are shipped without the electric element being connected behind the water heater to a 120 volt AC power source. Sometimes it's as simple as just plugging it into an outlet behind the water heater, if it's not hardwired.

3. The light you are talking about, is it the "red" DSI fault/reset ?

4. Are you plugged into a form of 120 volt AC shore power, which you must be for the electric heating element to work.

5. Are you sure you have TWO switches inside to the water heater and may not be confusing a tank heater for a water heater. Post #4 in the link will show you this?
__________________
2011 Flagstaff 831 RLBSS


I've reported my DNA missing just in case it's found somewhere bad.
wmtire is online now   Reply With Quote
Old 04-15-2017, 09:11 AM   #5
Junior Member
 
Join Date: Apr 2017
Posts: 3
I'm not positive that it is the element but they are cheap and if it isn't the issue then I'm not out much but if it is it will only cost me $10-15 to fix with shipping. All of the research I've tried to do mention there isn't too many things that can go wrong. Just trying to narrow it down with simple things before I have to drag it to the local repair shop and wait 6 weeks(They are very slow).

1 Yes, I have tried only switching on the electric element and it has worked in the past.

2 Yes, I have used only the electric and it worked before.

3 The light is in the switch itself. The switch illuminates red. The electric and gas switches both illuminate red and there is also the red DSI for when the gas is switched on.

4 Yes, it's plugged in to AC.
Jasonm991 is offline   Reply With Quote
Reply

Tags
suburban

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 08:31 AM.


×