Reply
 
Thread Tools Display Modes
Old 07-17-2018, 02:13 PM   #1
Junior Member
 
Join Date: Mar 2018
Posts: 19
Water heater not working via the electric water heater switch

We have a nearly brand new (Purchased in late March 2018) 2018, Rockwood Mini Lite 2509S. We have had it out 3 times or so, and each time we flip the switch to turn on the water heater (In electric mode) the water does not heat up. If I turn on the gas, and flip on the gas water heater button, then I get hot water. There is a switch in the water heater compartment that I have tried in both positions, but so far, only hot water when I use it in Gas mode. Does anyone have any ideas about what could be wrong and why it won't work in electric mode (Maybe that I am doing wrong) or things to look for before I take it in for service? Any help with pictures if possible, would be greatly appreciated!!
erichardy is offline   Reply With Quote
Old 07-17-2018, 02:16 PM   #2
Senior Member
 
A32Deuce's Avatar
 
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,202
Sounds like either the element is burnt out or its not getting 120volts. Check the circuit breaker for the water heater.
There are two resets in an oval above and to the left or the pressure relief. Try pushing the right one.
__________________
2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
A32Deuce is offline   Reply With Quote
Old 07-17-2018, 02:20 PM   #3
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 24,430
See if these threads can be of help:

http://www.forestriverforums.com/for...ml#post1870762

http://www.forestriverforums.com/for...tml#post327988
__________________
2011 Flagstaff 831 RLBSS

I'm trying to keep up with the Joneses, but every time I catch up, they refinance.
wmtire is online now   Reply With Quote
Old 07-17-2018, 02:21 PM   #4
Senior Member
 
grumpy0374's Avatar
 
Join Date: Jul 2013
Posts: 1,452
If at anytime in the past, prior to your ownership, the electric mode was turned on without water in the heater tank, the element will have burned out. Takes only a matter of seconds.
Good thing is that if it is, it's easy to replace and cheap to do.
Grumpy
__________________
Steve & Cheryl + Zoey, and Ziggy, our furry kids.

2012 Forrest River Lexington 283ts
Toad, 2013 Subaru XV Crosstrek
grumpy0374 is offline   Reply With Quote
Old 07-17-2018, 02:25 PM   #5
Senior Member
 
A32Deuce's Avatar
 
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,202
If you call Suburban, they have a new element that won't burn out if there is no w a tee in the tank. Just let it cool then add water.
__________________
2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
A32Deuce is offline   Reply With Quote
Old 07-17-2018, 02:34 PM   #6
Junior Member
 
Join Date: Mar 2018
Posts: 19
Replacing an element

Suburban........Rest of the name?
Website?

Thanks!
erichardy is offline   Reply With Quote
Old 07-17-2018, 02:39 PM   #7
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 24,430
Quote:
Originally Posted by A32Deuce View Post
Sounds like either the element is burnt out or its not getting 120volts. Check the circuit breaker for the water heater.
There are two resets in an oval above and to the left or the pressure relief. Try pushing the right one.
The electric hi-limit thermostat is actually the left one. The propane hi-limit thermostat is the right one.

Suburban has stated the new elements will last longer than the old ones, if you energize the circuit with no water in the tank, but the new ones will still burn out. Their service manager sent us a letter to that effect, which is included here:

http://www.forestriverforums.com/for...ml#post1661524
__________________
2011 Flagstaff 831 RLBSS

I'm trying to keep up with the Joneses, but every time I catch up, they refinance.
wmtire is online now   Reply With Quote
Old 07-18-2018, 06:44 PM   #8
Junior Member
 
Join Date: Jul 2018
Posts: 3
I had the same problem, turned the switch off in the coach, and on outside at the heater and it works fine. Seems if it was in the automatic mode it should heat on 110 but didn't. Check for 110v at the 110 burner, if on burner is bad if off go back to the hi limit and check for 110.
ejs23 is offline   Reply With Quote
Old 07-18-2018, 06:59 PM   #9
jkoenig24
 
Join Date: Apr 2015
Location: Box Elder, SD (formerly NY)
Posts: 767
You do know that there's a SECOND rocker switch ON the water heater itself, right? BOTH the inside switch AND the very small black outside rocker switch MUST be in the "ON" position before you can heat water with electricity.
jkoenig24 is offline   Reply With Quote
Old 07-18-2018, 07:24 PM   #10
Senior Member
 
bubbles's Avatar
 
Join Date: Dec 2012
Posts: 5,250
Quote:
Originally Posted by erichardy View Post
We have a nearly brand new (Purchased in late March 2018) 2018, Rockwood Mini Lite 2509S. We have had it out 3 times or so, and each time we flip the switch to turn on the water heater (In electric mode) the water does not heat up. If I turn on the gas, and flip on the gas water heater button, then I get hot water. There is a switch in the water heater compartment that I have tried in both positions, but so far, only hot water when I use it in Gas mode. Does anyone have any ideas about what could be wrong and why it won't work in electric mode (Maybe that I am doing wrong) or things to look for before I take it in for service? Any help with pictures if possible, would be greatly appreciated!!
Have you verified the water heater is actually plugged in? If not get to the back of the heater and see if the power cord is plugged in.
bubbles is offline   Reply With Quote
Old 07-18-2018, 07:43 PM   #11
Just as confused as you
 
Scrapper's Avatar
 
Join Date: Aug 2013
Location: Wilderness CG, WI
Posts: 4,386
Not knowing which model of Suburban WH the OP has, one needs to point out that not all Suburban water heaters have two switches for the electric heating element.


Just read the links that wmtire posted and they will help you figure it out.
__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, seasonal since 2000
Car Shredder Op/Tech, Scrap Metal Recycling - retired
I deserve hazard pay when camping with my relatives.
Scrapper is offline   Reply With Quote
Old 07-18-2018, 07:49 PM   #12
Site Team
 
KyDan's Avatar
 
Join Date: Mar 2008
Location: Louisville, KY
Posts: 9,093
Bubbles beat me to it. It's not uncommon for a new rig to be shipped with the water heater unplugged. I have seen it myself.
__________________
Peace!
Dan & Rita D
2017 Nissan Titan 5.6L King cab 4wd
1999 Suzuki Intruder Motorcycle
Blue Ox WD hitch

Camping days 2010-53, 2011-47, 2012-41, 2013-41, 2014-31, 2015-40, 2016-44, 2017-63, 2018-75, 2019-32, 2020-41
KyDan is offline   Reply With Quote
Old 07-18-2018, 07:58 PM   #13
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 24,430
Quote:
Originally Posted by KyDan View Post
Bubbles beat me to it. It's not uncommon for a new rig to be shipped with the water heater unplugged. I have seen it myself.
There is pictures of such in the first link of post #3
__________________
2011 Flagstaff 831 RLBSS

I'm trying to keep up with the Joneses, but every time I catch up, they refinance.
wmtire is online now   Reply With Quote
Old 07-18-2018, 08:09 PM   #14
Kanadian Kamper
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Prince Edward County, Ontario, Canada
Posts: 4,116
jkoenig24......

For Suburban water heaters that are both propane and electric.....the inside switch is for propane operation. The small black outside switch is for electric operation. They work independently of each other.

You can run propane only from the inside switch.
You can run electric only from the outside switch.
For faster recovery heating.....turn on both.
They both have individual thermostats, and individual reset buttons.
__________________

Ken and Terry
2018 Sunseeker 2430S with Trekker cap
and only rarely pushed by our 2017 GMC Terrain toad (4 wheels down)
Former Georgetown 330TS owner for 10 years with more mods than I can count.
kenandterry is offline   Reply With Quote
Old 07-19-2018, 05:56 PM   #15
Junior Member
 
Join Date: Jul 2018
Posts: 3
Yes , that's my experience too, which is not clear in the manual. My 110/gas heater on my 2014 FR Solera works on electric with just the toggle switch on the H2O heater on, and the inside switch off. With inside switch on it runs on propane regardless of outside switch position.
ejs23 is offline   Reply With Quote
Reply

Tags
electric, heater, switch, water, water heater

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 10:05 PM.