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Old 11-26-2016, 12:03 AM   #1
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Water heater only works on propane side

Hey guys. I have a new 20pack10 toy hauler, Wolfpack RV camper
Heating element is new(thought this was the issue)

I have made sure the tank has water, and the light black button inside the outside cover switched to on....

No hot water....

So if I turn on the button inside the camper the ignitor will ignite and I have it turn on and can see the flame....

Any ideas ???? I cheaked the breaker for hot water heater and it is not tripped.....

Any ideas or where to start would be so helpful
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Old 11-26-2016, 12:23 AM   #2
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Originally Posted by Ozziedodge67 View Post
Hey guys. I have a new 20pack10 toy hauler, Wolfpack RV camper
Heating element is new(thought this was the issue)

I have made sure the tank has water, and the light black button inside the outside cover switched to on....

No hot water....

So if I turn on the button inside the camper the ignitor will ignite and I have it turn on and can see the flame....

Any ideas ???? I cheaked the breaker for hot water heater and it is not tripped.....

Any ideas or where to start would be so helpful
Open the outside and press on the over temp resets. They are behind black rubber. Look at you will see the outline for the reset buttons.
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Old 11-26-2016, 01:17 AM   #3
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Try checking to make sure the water heater is plugged in. Ours acted the same as you describe. Found out it wasn't plugged in...nor obviously, checked during the PDI done by the dealer.
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Old 11-26-2016, 09:12 AM   #4
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Try checking to make sure the water heater is plugged in. Ours acted the same as you describe. Found out it wasn't plugged in...nor obviously, checked during the PDI done by the dealer.
By water heater being plugged in, he means plugged into an electrical socket that will be visible near the area inside where you can normally access the bypass valves for winterization. Many times they are not plugged in there, probably on purpose by manufacturer to avoid it being accidentally turned on with no water in it.
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Old 11-26-2016, 09:20 AM   #5
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Here is a recent discussion on the water heater not being plugged in, as it may help you in knowing where the plug is (if applicable):

http://www.forestriverforums.com/for...ml#post1362672
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Old 11-26-2016, 04:16 PM   #6
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Unreal... just looked under the access door::: ding ding yes not plugged in..
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Old 11-26-2016, 07:02 PM   #7
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Check to be sure the the outlet has power if it is plugged in. We found with ours that the wires to that outlet was not properly connected to the breaker box. The outlets that are used in RV's are "easy wiring" that often come undone due to improper installations. If you find you don't have power check the outlet then the wiring to the breaker then finally the breaker.
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Old 11-26-2016, 07:09 PM   #8
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Unreal... just looked under the access door::: ding ding yes not plugged in..
Just think of all the trouble you just saved yourself. You might have took it back to the dealer then possibly got all kind of upset when they told you that wasn't a warranty item, and they charged you 100 bucks or more to diagnose the problem..... irregardless that it's obvious they didn't test the electric element in a PDI.

Your forum membership already saved you more money than it cost to join.
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Old 11-26-2016, 08:37 PM   #9
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Just think of all the trouble you just saved yourself. You might have took it back to the dealer then possibly got all kind of upset when they told you that wasn't a warranty item, and they charged you 100 bucks or more to diagnose the problem..... irregardless that it's obvious they didn't test the electric element in a PDI.

Your forum membership already saved you more money than it cost to join.
Seems to me Ozzie owes the forum money..
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Old 11-26-2016, 09:09 PM   #10
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Seems to me Ozzie owes the forum money..

I'm currently camping but I am 100% going to upgrade to the premium membership

Every is so very helpful all the time and for that
" thanks"

Well I went out for a 6 hour ride, got back, wife wanted to shower and I did absolutely nothing and she enjoyed a nice hot shower. She enjoyed it so much ran out of hot water bahahahaha
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Old 11-26-2016, 09:16 PM   #11
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She enjoyed it so much ran out of hot water bahahahaha
Don't forget, you can also turn on the propane/dsi to go along with the electric element and get faster heated water so she can take longer showers....or you don't have to wait as long to take yours.

As per Suburbans website:

A 1440 watt Incoloy electric element provides a recovery rate of 6 gallons per hour. For a FAST RECOVERY rate of 16.2 gallons per hour, both gas and electric can be used simultaneously.
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Old 11-26-2016, 09:18 PM   #12
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Yes I just think it's great, that now I have a 2 functions
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Old 11-28-2016, 08:35 AM   #13
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Sounds to me like Ozzie's wife owes him a Big Thank You !!!
LOL !!!
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