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Old 02-17-2018, 01:37 PM   #1
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Water Pump issue

My camp neighbor has an issue with his water pump. The pump runs, but its much quieter than normal (soft purr). He says it normally much louder when pumping. Its not pumping any water or air out the faucets. I checked the filter between the tank and pump and its clean with very little water in it. The tank is full of water. I feel the pumps has an issue and is not pumping or its not priming? Any help would be appreciated.
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Old 02-17-2018, 01:45 PM   #2
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When mine does this it is usually a clogged filter at the pump, or bad pump. Once, on first use after winterization, it would not prime but would build up air pressure in the lines. So I would let it build up, open the furthest faucet, repeat until it primed and started pumping water. Don't know what happened there.

But if you checked the filter and it does not build up any pressure, I would replace the pump.

Good luck!
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Old 02-17-2018, 01:48 PM   #3
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Thanks. It weird, but you can let the pump run a long time and there is no air pressure at the faucets. I was thinking a bad pump?
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Old 02-17-2018, 02:02 PM   #4
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I had this issue caused by a sticking anti-reversing valve inside the pump. I learned to switch the winterizing valve to the setting where it draws in anti-freeze, turn on the pump, open a faucet and BLOW into the anti-freeze suction hose with all my power - like in The Three Little Pigs story. All of a sudden, the check valve would unstick due to my huffing and puffing and the pump would prime and pump water. It's worth a try.

My pump (along with other things) is being replaced under an extended service contract.
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Old 02-17-2018, 02:07 PM   #5
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I agree. Thanks.
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Old 02-17-2018, 02:11 PM   #6
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Could the valve for winterizing be in the anti freeze fill position?
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Old 02-17-2018, 02:12 PM   #7
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If equipped be sure the valve that is used to winterize with RV antifreeze is set to pull from the fresh water tank.
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Old 02-17-2018, 02:16 PM   #8
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Quote:
Originally Posted by Bump View Post
My camp neighbor has an issue with his water pump. The pump runs, but its much quieter than normal (soft purr). He says it normally much louder when pumping. Its not pumping any water or air out the faucets. I checked the filter between the tank and pump and its clean with very little water in it. The tank is full of water. I feel the pumps has an issue and is not pumping or its not priming? Any help would be appreciated.
Just a thought here,... Have you neighbor turn the pump off, then go outside to the CW connection, then have him stick his finger in the inlet and push the check valve button to release any pressure in the CW line. Make sure you warn him to stand off to the side as he may get a bath from the pressurized water. Once the pressure is released then try the pump again.
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Old 02-17-2018, 02:18 PM   #9
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Quote:
Originally Posted by DSurette View Post
Could the valve for winterizing be in the anti freeze fill position?
Quote:
Originally Posted by PhoneDude 8289 View Post
If equipped be sure the valve that is used to winterize with RV antifreeze is set to pull from the fresh water tank.

X2 Since we don't know what make/model unit your neighbor has.....Make sure the winterizing valves, whether in a docking station or in siphon hoses near the water pump are set to non-winterize/normal position.
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Old 02-17-2018, 03:05 PM   #10
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Thanks for all the ideas. We tried everything and still nothing. Must be a bad pump.

Its a 2016 Artic Fox camper.
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Old 02-17-2018, 03:24 PM   #11
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Sometimes, (this has worked for me) you can "shock" the pump into taking a prime. Make sure the fresh water tank is full. Hook up a hose to the city port but, don't turn on the water yet. Turn on the pump & wait a minute. Turn on the campground water supply to pressurize the system, open a faucet then shut off the campground water supply. Sometimes doing this will allow the anti-reverse valve to reset and when the water pressure drops, the water pump will pick up the water from the tank.
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Old 02-17-2018, 03:51 PM   #12
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You can buy a new pump on Amazon. We just did.. However we did get our old pump running. Took it out and cleaned the impeller and it works great!
Oh PS... if you have Amazon Prime its two day shipping! Easy to change out.
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Old 02-17-2018, 04:05 PM   #13
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Quote:
Originally Posted by Bump View Post
My camp neighbor has an issue with his water pump. The pump runs, but its much quieter than normal (soft purr). He says it normally much louder when pumping. Its not pumping any water or air out the faucets. I checked the filter between the tank and pump and its clean with very little water in it. The tank is full of water. I feel the pumps has an issue and is not pumping or its not priming? Any help would be appreciated.
If he has a ShurFlo 4008 series pump (maybe others do too) they have an internal high pressure bypass valve that may need to be adjusted using an 5/64 allen key. The instructions can be found doing a Google search.
He should not leave the pump running constantly bec. the water circulating through the pump can heat up enough to damage the pump's internals.
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