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08-22-2017, 11:58 AM
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#1
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Junior Member
Join Date: Nov 2010
Posts: 12
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30 Amp outlet caught fire
I have a 2015 Salem Hemisphere 299re travel trailer. Last weekend after smelling something burning in the trailer I discovered that the Furion power receptical and power cord were very hot to the touch. Upon removing the plug I discovered that the plug and inlet had severely melted and was smoking. Upon removing the outlet from the trailer and after loosening the strain relief on the back the plug fell right off the wires. None of them were tight thus causing the hot wire to obviously start arcing and causing the melt down/near fire.
I have done some internet searches and found where Forest River has a recall on some of the XLR models for what sounds like the same problem.
Has anyone else experienced something like this and with what Forest River model? This is a serious defect and needs to be addressed by Forest River.
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08-22-2017, 12:06 PM
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#2
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Senior Member
Join Date: Jun 2017
Posts: 185
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Quote:
Originally Posted by JoeO138
I have a 2015 Salem Hemisphere 299re travel trailer. Last weekend after smelling something burning in the trailer I discovered that the Furion power receptical and power cord were very hot to the touch. Upon removing the plug I discovered that the plug and inlet had severely melted and was smoking. Upon removing the outlet from the trailer and after loosening the strain relief on the back the plug fell right off the wires. None of them were tight thus causing the hot wire to obviously start arcing and causing the melt down/near fire.
I have done some internet searches and found where Forest River has a recall on some of the XLR models for what sounds like the same problem.
Has anyone else experienced something like this and with what Forest River model? This is a serious defect and needs to be addressed by Forest River.
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I would say, if FR has a recall... then you need to contact them ASAP and get this rectified.
I would stop using this trailer till you get this fixed!
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08-22-2017, 12:16 PM
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#3
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Senior Member
Join Date: Feb 2015
Posts: 162
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Quote:
Originally Posted by JoeO138
Upon removing the outlet from the trailer and after loosening the strain relief on the back the plug fell right off the wires. None of them were tight thus causing the hot wire to obviously start arcing and causing the melt down/near fire.
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The hot line probably didn't short out, if that were the case, the breaker at the pedestal should have tripped. But either the hot or ground wire will become hot due to excessive contact resistance and/or arcing between the wire and the contact if the screws are loose. This problem can happen at any contact point from the pedestal thru to the inside outlets. Sometime it is loose screws like in your case, sometimes frayed and broken strands of wire and sometimes just oxidation of the contacts. Always a good idea to check the temp at all sets of contacts and if they are warm, then correct the problem.
__________________
Larry Day, Texas Baptist Men volunteer since '01
'13 Silverado LT 3500HD D/A CCSB 2wd, custom RKI bed
'17 Puma 351THSS toyhauler
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08-22-2017, 12:16 PM
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#4
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Junior Member
Join Date: Nov 2010
Posts: 12
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Thanks for the reply. I was 500 miles away from home and was able to purchase a new outlet and cord at an RV dealer there. They weren't Furion brand and it didn't quite fit like the old on but it got me through the weekend. I'm planning on going to the dealer where I purchased the trailer new, later this afternoon.
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08-22-2017, 12:31 PM
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#5
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Senior Member
Join Date: Jul 2011
Posts: 181
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Quote:
Originally Posted by larrytbm
The hot line probably didn't short out, if that were the case, the breaker at the pedestal should have tripped. But either the hot or ground wire will become hot due to excessive contact resistance and/or arcing between the wire and the contact if the screws are loose. This problem can happen at any contact point from the pedestal thru to the inside outlets. Sometime it is loose screws like in your case, sometimes frayed and broken strands of wire and sometimes just oxidation of the contacts. Always a good idea to check the temp at all sets of contacts and if they are warm, then correct the problem.
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X2....
Been there, done that with my ROO and Sunseeker OE plugs and the universal ones. One does not realize how much 'abuse' the plug end takes especially when camping frequently with many destinations. The last time it happened was at home. Smelled the burning, saw the Camco plug melting but my house or MH breaker had not popped.
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Scott
2011 Sunseeker 3170DSF
2002 Honda CR-V
"Do not mistake my benevolence for weakness."
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08-22-2017, 12:33 PM
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#6
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Junior Member
Join Date: Aug 2017
Posts: 16
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2018 Salem
We just purchased a 2018 Salem Travel Trailer. On our 2nd weekend trip, the a/c was not working. We took it to an authorized repair shop and it was found that the hotline coming from the air conditioner and the air conditioner power line were not hooked together the way they should be. They should have twisted them together and then connected with a wire nut (according to the repair man).As it was the lines were barely touching and the wire nut was barely connected. The line arced and shortened out. We were lucky a fire did not occur according to the repair guy. He took the melted part off and took pictures and sent to Forest River. The trailer came off the line about 3 weeks prior. This scared me so I contacted Forest River to see if there is anything we can have done to assure us the person who installed that did not do something else that might not have been put together properly. We were able to get a full electrical inspection done by the same repair shop under our warranty. While this is somewhat assuring, it still worries me as I feel that now a days these companies are throwing together as many units as they can in a day and not taking the time for the proper quality control. Once our annual warranty is up, what happens then?
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08-22-2017, 12:42 PM
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#7
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Senior Member
Join Date: Sep 2016
Posts: 301
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Make sure you bought the Forest River 2nd yr warranty.
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08-22-2017, 12:45 PM
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#8
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Junior Member
Join Date: Aug 2017
Posts: 16
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I wish I knew about it...but the 10 days were up when I first heard about it and now I can't purchase it. Our dealer never told us about it and it wasn't in any of our paperwork. I found out they offered one on this forum but it was too late.
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08-22-2017, 01:03 PM
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#9
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Senior Member
Join Date: Jul 2013
Location: West Virgina
Posts: 178
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we bought the 2nd year warranty but our dealer also offers the RV Forever Warranty. we have that as well. it requires us to take it in at least once yearly for inspection of everything and any thing that needs it gets replaced free or at a low cost.
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08-22-2017, 01:06 PM
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#10
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Junior Member
Join Date: Aug 2017
Posts: 16
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I will be taking for annual insprections now anyway just for peace of mind. I wish I knew about the 2nd year warranty that would have been something I definitely would have taken.
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08-22-2017, 02:27 PM
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#11
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,855
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The 2nd year warranty is no longer available.
I believe that you had to buy before June 1, 2017 to still get it.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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08-22-2017, 02:47 PM
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#12
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Senior Member
Join Date: Oct 2016
Location: Southern IN
Posts: 1,013
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Quote:
Originally Posted by bikendan
The 2nd year warranty is no longer available.
I believe that you had to buy before June 1, 2017 to still get it.
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Not that it applies to me because I have a Coachmen unit, but that's a bummer. Wonder why they stopped offering it?
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Gerard
2017 Coachmen Apex 269RBKS with Summit Pkg.
2014 Ford Expedition with factory installed HD tow pkg.
Blue Ox SwayPro WDH
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08-22-2017, 02:50 PM
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#13
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Member
Join Date: Apr 2016
Posts: 30
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Quote:
Originally Posted by N6ZCM
I would say, if FR has a recall... then you need to contact them ASAP and get this rectified.
I would stop using this trailer till you get this fixed!
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The problem with many of these issues is poor workmanship leading to damage claims. What I do know from personal experience is it usually becomes an insurance settlement instead of the manufacturer being held responsible. When the insurance companies stop insuring haphazardly assembled units only then will the quality and safety improve. Camper buyers cannot finance it without insurance, so recall the YUGO automobiles demise? Perhaps there lies a lesson for the RV industry to invite some attention to
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08-22-2017, 03:01 PM
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#14
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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Not to add fuel to the fire, but we should all inspect our line voltage input wiring. 30 and 50 amps is a lot. This requires good connection everywhere. IMO(in my opinion) the wire sizes are minimal and add that to questionable products...problems.
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas
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08-22-2017, 03:54 PM
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#15
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Senior Member
Join Date: Apr 2016
Location: Cedar Creek Lake, TX
Posts: 3,484
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Quote:
Originally Posted by DeborahL24
I wish I knew about it...but the 10 days were up when I first heard about it and now I can't purchase it. Our dealer never told us about it and it wasn't in any of our paperwork. I found out they offered one on this forum but it was too late.
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Have you contacted FR directly about it? Considering your experience with the wire they may an exception for you.
__________________
Cedar Creek Lake, Texas
2019 Keystone Loredo 290SRL
2019 Ram 2500 4x4 Cummins crew cab
Andersen hitch
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08-22-2017, 04:00 PM
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#16
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Member
Join Date: Aug 2011
Location: Northern New York
Posts: 47
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Two years ago, when packing up after two days of camping, I discovered my 30 Amp cord melted into the side of my trailer. I am a single female camper, but thankfully was camping with friends- we were unable to take the system apart, or unscrew/take apart where it attached to the TT. Finally, we cut the cord about 4 inches out from where it plugged into the trailer.
Thankfully, it was covered by the extended warranty I had purchased.
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Pat and Krista-Belle (the 8lb 'make-believe' dog, also known as the 'Ferocious Furball' )
2012 Flagstaff 26RLSS
2013 Toyota Tundra
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08-22-2017, 04:21 PM
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#17
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Senior Member
Join Date: Mar 2013
Posts: 144
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i melted the wire battery caught fire and the power convertor shorted out on one of our past campers i have a surge supressor now
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08-22-2017, 04:28 PM
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#18
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code.org
Join Date: Dec 2015
Posts: 292
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Marinco
After my second trip with my new Rockwood, the 120v electrical quit working. After much testing and checking, I found that the screw for the neutral wire in the Furrion connector was stripped and the neutral wire had come loose and was arcing against the hot. Perhaps it became stripped by an overly zealous factory worker with a powered screw driver? Anyway I replaced the Furrion with a much better quality Marinco receptacle. It fit fine.
https://www.amazon.com/MARINCO-301EL...marinco+30+amp
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Randy, Mary, and Mojo
Rockwood Signature UltraLite 8329SS
2001 Dodge Ram 2500 Cummins Diesel / Allison Trans
2015-14 Nights, '16-90 Nights, '17-101 Nights, '18-146 Nights, '19-76 Nights '20-56 Nights '21-42 Nights '22-86 Nights '23-65 Nights
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08-22-2017, 05:24 PM
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#19
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Senior Member
Join Date: Apr 2013
Location: Santa Fe, Tx
Posts: 243
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Why don't you try fro the factory warrantee. FR does not seem to be real strict about the 10 days. No cost in trying
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2012 F250 6.2 gasser 373 rear
2013 Rockwood 2104S Mini Lite
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08-22-2017, 06:10 PM
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#20
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Senior Member
Join Date: Apr 2016
Location: Cedar Creek Lake, TX
Posts: 3,484
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Quote:
Originally Posted by locogk
i melted the wire battery caught fire and the power convertor shorted out on one of our past campers i have a surge supressor now
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I'm not really sure what you say happened, but a surge suppressor does not protect for a shorted wire. It only protects for a surge in the incoming voltage.
__________________
Cedar Creek Lake, Texas
2019 Keystone Loredo 290SRL
2019 Ram 2500 4x4 Cummins crew cab
Andersen hitch
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