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01-11-2021, 08:24 PM
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#1
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Junior Member
Join Date: Jul 2020
Posts: 9
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Electric Outlets
I have a 2016 Heritage Glen 5th Wheel.
All the electrical outlets suddenly don't work. Where should I first begin looking for the problem?
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01-11-2021, 08:36 PM
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#2
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Site Team
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 9,850
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Does any of the other 120 volt appliances work (microwave, A/C, etc.)?
Have you checked the gfci outlets to see if they're tripped?
Have you tripped and reset all the power panel breakers?
__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
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01-11-2021, 08:50 PM
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#3
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,149
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Start with the basics...
Are you for sure, plugged into shore power or some other form of electric? (you wouldn't be the 1st where the plug had been knocked out/loose)
Does the outlet you are plugging into have voltage? (did you check with meter?)
Is your shore power cord connected to the R/V properly?
Is there power in the end of the cord that attaches to the R/V? (did you check with a meter?)
Is there power at the main breaker in your R/Vs power distribution box? (check with meter?)
Is there power at each of the branch circuit breakers? (check with meter?)
Let us know the results...
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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01-17-2021, 12:43 PM
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#4
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Junior Member
Join Date: Jul 2020
Posts: 9
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Microwave works, TV works. 1 outlet on the island works. All other outlets in RV do not work.
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01-17-2021, 01:00 PM
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#5
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Kanadian Kamper
Join Date: Sep 2010
Location: Southern Ontario
Posts: 8,185
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Your original post said all outlets suddenly don’t work.
Now, upon review, you report a number of powered appliances DO work.
Do you have a digital meter and know how to use one?
Sounds like either a GFCI outlet has tripped, or individual 15 amp breakers have tripped in your breaker panel.
Have you tested either of these possibilities?
__________________
Ken and Terry
2018 Sunseeker 2430S-CD, nicely modified and carried by a 2017 Ford E450 Sport
Former Georgetown 330TS owner for 10 years with more mods than I can count, pushed by our 2017 GMC Terrain
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01-17-2021, 01:16 PM
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#6
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Senior Member
Join Date: May 2019
Posts: 4,330
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Quote:
Originally Posted by Gerbercl07
I have a 2016 Heritage Glen 5th Wheel.
All the electrical outlets suddenly don't work. Where should I first begin looking for the problem?
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Quote:
Originally Posted by Gerbercl07
Microwave works, TV works. 1 outlet on the island works. All other outlets in RV do not work.
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The inconsistency in your described problem symptoms makes it very difficult to help you. No outlets work vs only one outlet works significantly changes the approach to troubleshooting the problem.
Are you sure you have now described the symptoms completely, or is there something you can offer? What electrical activities took place right before the failure?
__________________
2020 Sunseeker 2440DS on 2019 Ford E-450, Trekker cap, Topaz paint
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01-17-2021, 05:47 PM
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#7
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Site Team
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 9,850
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Have you checked all the gfci outlets to make sure they aren't tripped?
Did you trip and reset the breakers in the power center?
__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
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01-17-2021, 05:59 PM
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#8
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Do you still have the multi-meter you had in July when you had all those weird electrical problems?
Quote:
Originally Posted by Gerbercl07
We will check there too. Yes, I have a multimeter.
Thanks.
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__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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01-17-2021, 05:59 PM
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#9
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Senior Member
Join Date: Jun 2015
Location: Payson, AZ
Posts: 3,874
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on our trailer the receptacles downstream from the gfci outlet have a little sticker on them that says 'gfci protected'. do the receptacles that do not work have any indication like this?
__________________
2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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01-18-2021, 08:22 AM
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#10
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Junior Member
Join Date: Jul 2020
Posts: 9
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We only found 1 GFCI on trailer, that was in bathroom. None of the other work, except we have 1 outlet on our island and that works.
We replaced one regular outlet, thinking it was causing problem but its still has now power to it.
My husband also replaced 3 breakers too. No luck either. Not sure if power is even coming to some of the breakers. I know some of them work.
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01-18-2021, 08:28 AM
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#11
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Junior Member
Join Date: Jul 2020
Posts: 9
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We discovered the outlet to microwave works and one outlet on the island works also the one tv outlet in living room works.
We were thinking it has to do with a breaker not getting power to it. We replaced breaker and still not working.
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01-18-2021, 08:30 AM
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#12
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Junior Member
Join Date: Jul 2020
Posts: 9
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Yes did all you mentioned. We did find out the microwave, tv, and an outlet on our island works.
Only found 1 gfci.
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01-18-2021, 08:40 AM
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#13
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Site Team
Join Date: Oct 2014
Posts: 15,301
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Check outside outlets for a second GFCI.
__________________
2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
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01-18-2021, 08:45 AM
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#14
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Senior Member
Join Date: Jun 2015
Location: Payson, AZ
Posts: 3,874
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why are are you just replacing parts without knowing whether they are the problem or not? for less than the cost of the three breakers you replaced you could buy a meter and use it to verify whether the breakers were working or not.
are the receptacles that are not working all on the same circuit? try to visualize how the power cable is run between them. find the one that is not working that is closest to the distribution panel. most likely the input side of this one could have a loose wire. check to see if this is the case. is it getting power on the cable coming into it? if not you'r going to have to find a receptacle earlier in the cable. it may have power but have a loose connection on its output side. a non contact ac voltage tester would be very helpful.
__________________
2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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01-18-2021, 09:36 AM
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#15
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,960
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It's probably time to get a mobile RV tech with a multimeter. They can probably get you fixed up fast and save you further frustration and money of just throwing parts at it.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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01-18-2021, 11:59 AM
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#16
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Site Team
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 9,850
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Sometimes they hide gfci receptacles in the passthru. It would be worth it to check there to see if there's one in there somewhere. Also check the fridge receptacle to see if it happens to be a gfci.
__________________
Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin!
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01-18-2021, 12:37 PM
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#17
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,149
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Quote:
Originally Posted by wmtire
It's probably time to get a mobile RV tech with a multimeter. They can probably get you fixed up fast and save you further frustration and money of just throwing parts at it.
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I agree.
I gave the OP basics to check several posts back and the result was replacing parts without knowing if they were even bad.
An inexpensive multimeter and 15 minutes would tell you all you need to know before one single part is ever replaced.
Find someone qualified to check it out and save yourself some money and the hassle.
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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