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Old 01-20-2017, 08:19 AM   #1
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Help!! My outlets aren't working

I have a 2017 Sandpiper. Everything worked when I went to bed. Woke up this morning and outlets aren't working.
Tried reset on gfci outlet in bathroom. Didn't help.
I remember being told there is another gfci outlet outside of trailer.
Is there a circuit box?
Thanks for any advice in advance.
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Old 01-20-2017, 08:31 AM   #2
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Do any of the outlets in the RV work?
Did you check the breakers in the power/converter panel?
How about at the pedestal?

There could be a few GFCI receptacles. The outlet under the awning is a common place to find one. There also may be one in the kitchen area. There have even been reports of the one behind the fridge being a GFCI.
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Old 01-20-2017, 08:54 AM   #3
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I'll start by saying that I don't know anything about the Sandpiper.

But ... if I understand your situation, you have no 110v power in the unit..is that correct? No outlets, no microwave, etc., etc? If so, there are two possibilities off hand. First, the breaker in the power pedestal (ie, the breaker at the exterior electrical source) may have tripped. And second, I expect that you're unit's 110 wiring also includes a master breaker somewhere - along with a few individual breakers for sub-circuits. I'd look for that master breaker.

If you're staying in the unit, and using some sort of electrical heating, it's not too hard to overload the main circuit and flip one of the breakers. If you've got heat on, and the refrigerator turns on, and the hot water heater turns on ...

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Old 01-20-2017, 09:21 AM   #4
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X2 on checking breakers in distribution panel then breaker in pedestal.
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Old 01-20-2017, 10:20 AM   #5
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Electricity is like water. If your not seeing it where you need it then it is cut off somewhere up-stream.

First thing I do when the I lost power to the anything is reverse check process. Check all GFCI outlets. A lot of newer units have one behind the fridge, however most units I have seen the fridge is on a stand alone breaker and should not interrupt power to any other outlets if it triggers.

If all the GFCI outlets are good, I test something that is a permanent fixture of the camper like the microwave or the a/c. If that fails then I know I have lost all 110.

My camper doesn't have a master kill switch breaker, it just has a breaker box ( so check your owners manual to see what you have). So I will inspect all the breakers and make sure that they are on and not triggered off.

If the breakers check out, then I go check the shore power connection. If you have a surge protector, check it first and make sure it didn't kill power to your camper. Then check the pole and see if the main breaker is off.

If all that checks out then it goes over my head... I guess if it goes beyond this you might inspect your chord connecting your camper to the shore power to see if it has burns, frays, shorts, bare wire, loose connection. I will say if none of that helps, you will want to unplug your camper until you figure out the problem, because there is an obvious problem going on. However, I've never had this process not work. Hope this helps.
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Old 01-20-2017, 11:06 AM   #6
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You have received some important information to check.
Please do so and report back.

Unfortunately, you DID NOT receive some of the most important basic RV 101 information from your dealer when you purchased your 2017 Sandpiper.

Understanding the power distribution and breaker box/GFCI outlets is something you should have been shown during your PDI orientation.

Shame on your dealer for not getting you up to speed.
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Old 01-20-2017, 11:21 AM   #7
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Also remember, if you check the breaker/distribution panel and the breaker is tripped, you may have to reset the GFCI after you reset the breaker, the GFCI need power to reset.
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Old 01-20-2017, 01:17 PM   #8
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Unplug the power to the trailer. Open the trailer power panel. Remove all breakers which are attached to basically a buzz bar. Check for any bolts or screws on the buzz bar. If they are there, remove as this could be a two piece buzz bar of aluminum. If it is aluminum and two, lightly sand where the two pieces overlap. This removes any oxide buildup that acts as an insulator. I found this on Rockwood Freedom Trailer as I lost the DC and then the AC. My trailer now works and I know the problem
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Old 01-20-2017, 02:00 PM   #9
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FYI: That's a neutral (BUSS BAR).
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Old 01-20-2017, 02:50 PM   #10
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Quote:
Originally Posted by GImo View Post
I have a 2017 Sandpiper. Everything worked when I went to bed. Woke up this morning and outlets aren't working.
Tried reset on gfci outlet in bathroom. Didn't help.
I remember being told there is another gfci outlet outside of trailer.
Is there a circuit box?
Thanks for any advice in advance.
You can't reset a GFCI unless you have power to it. Start at the source of your power (where you have it plugged in), and go from there.
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Old 01-20-2017, 04:46 PM   #11
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Question Wow! Just the question I wanted to ask...

Here's my first post. I have a 2004 Cardinal 5th Wheel and lost outlet power for the left side of my trailer months ago. No breakers blew or anything, it just happened. Well, I've been getting by with the right side outlets, but I want to finally fix this problem. Everyone I've talked to has said it sounds like a GFIC (sp?) switch needs to be reset somewhere. However, I have crawled all over this thing and not found any others besides the one in the bathroom. Someone here said there might be one behind the refrigerator. Hmmm... How do I get to that? Would it be outside behind the refridg? Any other places you might suggest I look? I've checked every cabbinet, nook and cranny. I bought this used and it came with no owners manuals. HELP! Thanks!
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Old 01-20-2017, 04:57 PM   #12
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If you have any outside outlets check for a GFCI outside.
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Old 01-20-2017, 05:25 PM   #13
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Quote:
Originally Posted by George Heighington View Post
Unplug the power to the trailer. Open the trailer power panel. Remove all breakers which are attached to basically a buzz bar. Check for any bolts or screws on the buzz bar. If they are there, remove as this could be a two piece buzz bar of aluminum. If it is aluminum and two, lightly sand where the two pieces overlap. This removes any oxide buildup that acts as an insulator. I found this on Rockwood Freedom Trailer as I lost the DC and then the AC. My trailer now works and I know the problem
No offense but this is a 2017 trailer, most likely the OP is a newbie with a tripped GFI or pedestal breaker.
There is a slim chance the above advice will resolve a 2017 trailers issues.
The advice given should have been preceded by a 7 on the handy meter 10 scale.
The OP will most likely respond with, " found the tripped GFI or breaker."
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Old 01-20-2017, 06:20 PM   #14
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I know you said only one side of your trailer AC outlets aren't working but if you want to test the CG pedestal power you can made this tester up using a 30A 120v to 20A 120v receptical adapter and an AC power tester to check the 30A AC pedestal power before you connect the rig to the camp ground power. This will make sure you have good power and ground before connecting your rig.

If you have 50A power instead of 30A power you can buy a 50A 120v to 20A 120 receptical adapter to do the same check on 50A service. Keep in mind this will only be checking one of the hot legs of power and the ground. Having a solid ground is very important with 50A service.

I have also used the AC outlet checker when I had a problem. Easy to use and see when problem is fixed.
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Old 01-20-2017, 07:45 PM   #15
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Quote:
Originally Posted by George Heighington View Post
Unplug the power to the trailer. Open the trailer power panel. Remove all breakers which are attached to basically a buzz bar. Check for any bolts or screws on the buzz bar. If they are there, remove as this could be a two piece buzz bar of aluminum. If it is aluminum and two, lightly sand where the two pieces overlap. This removes any oxide buildup that acts as an insulator. I found this on Rockwood Freedom Trailer as I lost the DC and then the AC. My trailer now works and I know the problem






Quote:
Originally Posted by crunchman12001 View Post
No offense but this is a 2017 trailer, most likely the OP is a newbie with a tripped GFI or pedestal breaker.
There is a slim chance the above advice will resolve a 2017 trailers issues.
The advice given should have been preceded by a 7 on the handy meter 10 scale.
The OP will most likely respond with, " found the tripped GFI or breaker."
I haven't seen the OP come back with answers to some of the basic things that need checked. I also didn't see where it was asked if the OP has a 50 amp service. It's quite possible if they have a 50 amp service and using an adapter, one side of the service could be open with a bad adapter.

We all need to wait on additional information from the OP. Hopefully they come back and report on what has been offered or ask for additional help on something they found.

As for the advice to pull all the breakers and start taking bolts out of the buss bars... well, the OP mentioned they didn't even know about a breaker box or where it was located. While that might be something to consider, I don't think it's appropriate advice for the OP's skill level.
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