Im not familiar with your unit, but my Class A experience was that both house and chassis batteries should be on the charging system. Check with FR to see how it's wired, or perhaps there is a switch you need to set. If you have a multimeter, check the battery bank(s) to see if you have the same charging voltage at house and chassis. While it's unlikely on a new unit, it could be something as simple as a bad ground connection needing tightening.
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--2005 F350 Superduty Crewcab, 6.0, 4wd, short bed, 3.73 gears;
--2016 Montana 3711FL, 40'
--2014 Wildcat 327CK, 38' SOLD
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