no mystery GFCI somewhere else, as many of these items don't operate thru a GFCI circuit, like the a/c or microwave... you have an ATS(Automatic Transfer Switch) issue, and probably a simply one - a loose wire.
Sounds like you are getting Shore Power, and generator output(if the generator's own breakers on the generator are not tripped), but not power flow THRU the ATS. Sounds like the likely 'loose wire' would be one of the 'output' wires from the ATS.
Also, check your main BREAKER output wires with a voltmeter to see if it has power.
If not, it certainly points toward the ATS, which is a box where main wires are coming in from the Gen and Shore Power, and OUT to the Main Panel.
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The Turners...
'07 Rockwood Signature Ultralight...
two Campers and two Electric cars : )
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