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Old 12-18-2018, 09:11 AM   #1
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Bent frame on Roo

I left PA for FL early in the morning. When I stopped for gas, the trailer seemed to be leaning on the passenger side. When I looked under the camper, I saw the wheels were rubbing thru the bottom of the camper. Got to a dealer. The chaise frame is sagging down about 3 to 4 inches from between the wheels to the back of the camper. Lipperts (the trailer chaise mfg) is supposed to come look at it this week. Never overloaded the trailer or hit anything. Anybody else ever have thus happen? Thanks
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Old 12-19-2018, 04:51 PM   #2
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Bobrmirch,

Thank you for being a part of the Rockwood family.

Please accept our sincerest apologies for any inconveniences that you have experienced with your new Rockwood Roo. Your satisfaction is very important to us; accordingly, we invite you to contact Rayna Dimitroff in our Customer service department through the following personalized and direct link: Forest River RV Direct Service Contact - Forest River, Inc..

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Respectfully,
Forest River
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Old 12-19-2018, 05:23 PM   #3
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Probably not a bent frame, but most likely bad (flat) springs and/or under rated axles.

Yes...I've been down that road before...
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