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Old 12-18-2018, 09:11 AM   #1
Join Date: Mar 2017
Posts: 39
Bent frame on Roo

I left PA for FL early in the morning. When I stopped for gas, the trailer seemed to be leaning on the passenger side. When I looked under the camper, I saw the wheels were rubbing thru the bottom of the camper. Got to a dealer. The chaise frame is sagging down about 3 to 4 inches from between the wheels to the back of the camper. Lipperts (the trailer chaise mfg) is supposed to come look at it this week. Never overloaded the trailer or hit anything. Anybody else ever have thus happen? Thanks
Bobrmirch is offline   Reply With Quote
Old 12-19-2018, 04:51 PM   #2
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Join Date: May 2018
Posts: 337

Thank you for being a part of the Rockwood family.

Please accept our sincerest apologies for any inconveniences that you have experienced with your new Rockwood Roo. Your satisfaction is very important to us; accordingly, we invite you to contact Rayna Dimitroff in our Customer service department through the following personalized and direct link: Forest River RV Direct Service Contact - Forest River, Inc..

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

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Old 12-19-2018, 05:23 PM   #3
Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
Probably not a bent frame, but most likely bad (flat) springs and/or under rated axles.

Yes...I've been down that road before...
JohnD10 is offline   Reply With Quote

bent, frame, roo

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