Wrong tires!

[HeathM]

Just bought an East to West Tandara 386MB-OK. The sales brochure sticker on the table of the RV that lists its features said all Tandaras come with Goodyear Endurance ST tires standard. Just got the thing home and went to check the pressures and realized it has Ridgeway Sport ST tires instead! 😡

Anyone familiar with these? Are they made in China bombs?

Just sent an email to the dealer asking to have the Goodyears they advertised put on it. Just wondering how upset/worried I should be?

[Formula1fan]

I'd want the Goodyears.

[BehindBars]

Is there perhaps a footnote on the brochure that says something to the effect of specifications subject to change without notice?

[NavyLCDR]

Originally Posted by BehindBars

Is there perhaps a footnote on the brochure that says something to the effect of specifications subject to change without notice?

More than likely, yes.

[bikendan]

Originally Posted by HeathM

Just bought an East to West Tandara 386MB-OK. The sales brochure sticker on the table of the RV that lists its features said all Tandaras come with Goodyear Endurance ST tires standard. Just got the thing home and went to check the pressures and realized it has Ridgeway Sport ST tires instead!



Anyone familiar with these? Are they made in China bombs?



Just sent an email to the dealer asking to have the Goodyears they advertised put on it. Just wondering how upset/worried I should be?

Since you didn't provide year or build date of your trailer, it could have been built early in the production year, before they transitioned to Goodyear.
That's why every RV manufacturer website page or brochure has that statement at the bottom, stating that they can change things at anytime.

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[HeathM]

Just looked all over the flyer, no fine print. Camper is a 2023 model, built 10/2022. Still waiting to hear back from the dealer. It really was one of the big selling points that grabbed my attention when I was viewing the different models and brands on the lot. We’ll see if they make it right.

[NavyLCDR]

Originally Posted by HeathM

Just looked all over the flyer, no fine print. Camper is a 2023 model, built 10/2022. Still waiting to hear back from the dealer. It really was one of the big selling points that grabbed my attention when I was viewing the different models and brands on the lot. We’ll see if they make it right.

Did you get a build sheet with the trailer?

[bikendan]

I never said flyer. This is what is said, at the bottom of East to West webpages an the last page of the brochure:

"All information contained on this website is believed to be accurate at the time of publication. However, during the model year, it may be necessary to make revisions and East to West, Inc. reserves the right to make changes without notice, including prices, colors, materials, equipment and specifications as well as the addition of new models and the discontinuance of models shown on this website. Therefore, please consult with your East to West, Inc. dealer and confirm the existence of any material, design or specifications that are material to your purchase decision."

All RV manufacturers put that language, not just FR, on their webpages and brochures.
It's all about the fine print.

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[HeathM]

Originally Posted by bikendan

I never said flyer. This is what is said, at the bottom of East to West webpages an the last page of the brochure:

"All information contained on this website is believed to be accurate at the time of publication. However, during the model year, it may be necessary to make revisions and East to West, Inc. reserves the right to make changes without notice, including prices, colors, materials, equipment and specifications as well as the addition of new models and the discontinuance of models shown on this website. Therefore, please consult with your East to West, Inc. dealer and confirm the existence of any material, design or specifications that are material to your purchase decision."

All RV manufacturers put that language, not just FR, on their webpages and brochures.
It's all about the fine print.

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Yeah, I get it. And I drove it off the lot that way. However, I feel like when you have an 11” x 17” poster laying on the table listing 18 things that make the build quality of this camper superior, and number 18 happens to be that it has Goodyear Endurance tires, it’s not unreasonable to expect that those are what’s on it without having to walk out and check.

If a wall started bubbling and I found out it had wood panels instead of the advertised Azdel, it would be no different. If you have it laying on the table stating that it comes with it, then if there’s a change it should be noted.

But all that aside, anyone familiar with these Ridgeways? We’ve got a 4,000 mile trip planned in July and I’m trying to figure out if I should replace them myself if the dealer refuses. Any of the tire gurus have an opinion on Ridgeway Sport ST 235/85R16 tires?

[bikendan]

You didn't say when your trailer was built. It could have been a early year build, before the Endurance change happened.
My 2016 PT TracerAir 255 TT was an early leftover build. It wasn't even listed in the brochure or website. It had none of the 2016 upgrades. It was a 2015 build that was finished right before the 2016 line came out.

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[HeathM]

It’s a 2023, built 10/2022.

I have no idea when they changed to or from using Goodyears.

The specs on the Ridgeways aren’t bad now that I’m decoding the data; 12-ply, load rating 124 (3,500 lbs), speed code L (75 mph).

Now I’m just wondering if they have good quality control and can be trusted. I’m running TST TPMS on them so maybe they’ll be ok?

[wmtire]

As previously stated, the build sheet may "possibly" show the tires that were put on the factory. Sometimes stuff is swapped at the dealerships.


EXample: a customer refuses to buy a trailer unless the dealer puts Goodyears on it....so to make the sale, they swap the tires (and/or wheels) off one brand/unit from another trailer. It doesn't cost the dealer anything, and they make the sale.

[HeathM]

I didn’t see a build sheet anywhere in the packet of manuals.

[wmtire]

Originally Posted by HeathM

I didn’t see a build sheet anywhere in the packet of manuals.

See this previous thread on build sheets.


https://www.forestriverforums.com/fo...et-183335.html

[MR.M]

There is zero justification for any changes that get done on a unit ... they have build sheets that should show any changes made that are not part of the actual build . All this defense of rv manufactures has got to stop . they need to be held accountable ... I would love to go into all i went through with the unit I'm in now but the nondisclosure agreement forces me to stay silent ..... GET what's owed you ... any changes manufactures makes can easily be listed on build sheets so you know exactly what you are getting .

[moose074]

My Columbus came standard with Goodyear tires, but my dealer optioned it with a higher load rated Westlake

[Sunspot]

Originally Posted by MR.M

There is zero justification for any changes that get done on a unit ... they have build sheets that should show any changes made that are not part of the actual build . All this defense of rv manufactures has got to stop . they need to be held accountable ... I would love to go into all i went through with the unit I'm in now but the nondisclosure agreement forces me to stay silent ..... GET what's owed you ... any changes manufactures makes can easily be listed on build sheets so you know exactly what you are getting .

You are right! The builders should have to furnish a sheet with any deviation from what's advertised and offer a price difference that's agreed to by the retail customer. If the retail customer disagrees, their deposit is refunded without question. I use the word "retail customer" because the actual customer from the builder is the dealer. I'm not trusting them either.

The builder's need some room when there are supply issues. I get that, but there's no need to screw the customer.

Bottom line: Don't try and feed me crap and tell me it's steak. I know better.

[bikendan]

Originally Posted by Sunspot

You are right! The builders should have to furnish a sheet with any deviation from what's advertised and offer a price difference that's agreed to by the retail customer. If the retail customer disagrees, their deposit is refunded without question. I use the word "retail customer" because the actual customer from the builder is the dealer. I'm not trusting them either.



The builder's need some room when there are supply issues. I get that, but there's no need to screw the customer.



Bottom line: Don't try and feed me crap and tell me it's steak. I know better.

Since you own a Winnebago product and not a FR product, here's Winnebago's similar caveat:

" 2022 Winnebago Industries, Inc. All Rights Reserved. Winnebago Industries' continuing program of product improvement makes specifications, equipment, model availability, and prices subject to change without notice. Published content reflects the most current product information at time of printing. Please consult your dealer for individual vehicle features and specifications."

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[Sunspot]

Originally Posted by bikendan

Since you own a Winnebago product and not a FR product, here's Winnebago's similar caveat:

... have had many different TTs and MHs in past years. We buy for the floorplan and not the brand. They are all the same except for the paint and decals.

All the builders could improve their quality. There isn't much we can do at the builder level; the dealer's should be running interference for us - and most don't. Thank you to those that do.

The caveat is to keep production moving when there is a supply problem. It's often used to slip in a lesser product for the same money.

[5picker]

Originally Posted by HeathM

It’s a 2023, built 10/2022.

I have no idea when they changed to or from using Goodyears.

The specs on the Ridgeways aren’t bad now that I’m decoding the data; 12-ply, load rating 124 (3,500 lbs), speed code L (75 mph).

Now I’m just wondering if they have good quality control and can be trusted. I’m running TST TPMS on them so maybe they’ll be ok?

We discussed Ridgeway tires in an earlier thread this week. It appears they are just another import tire in the in the never ending game of "let's name this Chinese tire something different this year."

I don't think there's any empirical data on them yet.