You may need to remove the panel in the wet bay to get to the connections behind it. My new 2017 3850RL cable didn't work either. In my case there was a bad end on the coax that I replaced, but have read where others weren't even connected, or connected to wrong outlet.
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Dave
2017 Cardinal 3850RL Mocha Pearl full body paint
2016 F350 Lariat 4x4 FX4 SRW CC SB 6.7 Magnetic Metallic
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