Power awning question

[sam2424]

We have a 2015 Cardinal (3675) which has two power awnings. One works fine, the other one (17 foot one) worked fine until last trip. It wouldn't extend. I can hear the motor click from outside, but no movement. I checked out the switch and it has only 3 wires attached, so I'm assuming there has to be a control box someplace. My question is does any Cardinal owner have any idea where it might be located.

[TURBS]

No control box to my knowledge.
If motor clicks it's possible something is wrong.
It's under warranty correct?

TURBS
08 duramax tuned n modded
2011 32bhok Sabre
2015 camping "27 nights"

[Teamfour]

Ours did that two weeks ago. I used a socket wrench on a cordless drill to manually extend the awning an inch then it worked fine the rest of the week.

[bubbles]

Correct, no control box. The motor is a simple 12 volt dc motor and the awning switch just reverses the polarity (both 12 volt and ground) for extend and retract. OP said only 3 wires to switch.There should be 4 wires connected to the switch.

[TURBS]

Originally Posted by bubbles

Correct, no control box. The motor is a simple 12 volt dc motor and the awning switch just reverses the polarity (both 12 volt and ground) for extend and retract. OP said only 3 wires to switch.There should be 4 wires connected to the switch.

Ground
Power
In
Out

TURBS
08 duramax tuned n modded
2011 32bhok Sabre
2015 camping "27 nights"

[sam2424]

I agree power to operate awning is 12 volts. My care free switch had 6 wire attached (12 v, ground, and through switch its self, it reversed polarity). But only using 3 wires to switch, it is impossible to reverse polarity (power and ground) with out a control box. Besides that piece of information, the internet tells about a control box. My question is where is the control box in a 3675 Cardinal (2015). And to answer one response, yes it is still under warentry, but I have come to find if you have something fixed under warrenty they always break something else in the process and besides that if I don't learn anything now, what am I to do in the middle of campground with no knowledge of how to get back on the road.