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10-10-2011, 08:52 PM
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#1
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Mostly Harmless
Join Date: Aug 2011
Location: Central Iowa
Posts: 835
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Broken catch on converter door
Sometime between one use and the next, the catch on the door of the converter in my hardside popup stopped working. It's the kind that I'd call a "push catch"--push the door shut to latch it, push it again to unlatch it. Well now you can push it in all you want and it won't latch. I suppose I didn't open that door more than 10 times before the catch failed. Is this something other hardside owners have experienced, and more to the point has anybody managed to fix theirs when it quit working? For now the door is taped shut, a simple but inelegant solution. The converter works fine but with the door falling open all the time it's going to get stepped on or tripped over sooner or later.
__________________
It's never too late to have a happy childhood!
Lee, WU0V, and Courtenay, N0ZDT
2011 Rockwood A128
2000 Silverado 1500 pickup
60W solar system
2000W inverter generator
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10-10-2011, 10:14 PM
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#2
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Senior Member
Join Date: Sep 2011
Location: Louisville, Kentucky
Posts: 615
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Can't say I've opened mine more than ten times, but so far it has been fine. Wonder if some appropriately placed Velcro may resolve the problem? Even better maybe a call to WFCO maybe in order.
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Jeep4Two
2011 FR Rockwood Premiere A126 Hard Side
TV=2011 Jeep Wrangler Sahara 2 Dr
Reese 66065 WDH, Curt WDH Shank #17120
Prodigy P2 Brake Controller, Mopar 7-pin Harness
B&M Transmission Cooler (#70268)
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10-11-2011, 07:42 AM
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#3
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Member
Join Date: Aug 2010
Location: Howey in the Hills, Fl
Posts: 466
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If you have a WFCO Converter then it has a two-year warranty ( Warranty Returns). With your unit being a 2011 you should contact them. If all else fails the Velcro solution by Jeep4Two sound simple enough.
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Frank & Rita M
2016 Ford F-150 XLT Ecoboost
2017 Rockwood 2703WS
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10-11-2011, 08:05 AM
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#4
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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I've seen a replacement housings on ebay before.
Shortcof switching all your electronics over they were priced cheap.
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10-11-2011, 05:42 PM
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#5
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Mostly Harmless
Join Date: Aug 2011
Location: Central Iowa
Posts: 835
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I took the nonworking catch out; can see nothing that would hint at why it won't work. I've emailed wfco warranty service asking them to send me a replacement. Thanks for the warranty service link. We'll see what they do.
__________________
It's never too late to have a happy childhood!
Lee, WU0V, and Courtenay, N0ZDT
2011 Rockwood A128
2000 Silverado 1500 pickup
60W solar system
2000W inverter generator
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10-17-2011, 07:44 AM
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#6
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Mostly Harmless
Join Date: Aug 2011
Location: Central Iowa
Posts: 835
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Well, an email to WFCO explaining the problem and asking for a replacement door catch resulted in a reply the next day saying they'd send a replacement right away. When the package arrived, they had sent me TWO catches, so now I have a spare. They seem to be an improved design. I appreciate their prompt and considerate response. Way to go, WFCO!
__________________
It's never too late to have a happy childhood!
Lee, WU0V, and Courtenay, N0ZDT
2011 Rockwood A128
2000 Silverado 1500 pickup
60W solar system
2000W inverter generator
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10-17-2011, 08:11 AM
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#7
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Senior Member
Join Date: Mar 2011
Location: Ottawa Ontario Canada
Posts: 930
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gee .. I wonder if i contact suburban with a replacement request for my faux finish fridge door replacement they would be that nice. I may have to do this .. but i may not have to too ... as the trailer is now in for some warrenty work to fix a few issues. The dealer when over my itemized list and agreed to all the warrenty work ... and told me it may take a few weeks, as they may have to order parts.
Anywhoo .. we will see how things go ... if i get a replacement .. that would be a big bonus .. and a cudos to the dealer for stepping up to the plate.
d-mo
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2008 Nissan Frontier 4x4
2011 Rockwood A122
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10-17-2011, 12:38 PM
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#8
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Mostly Harmless
Join Date: Aug 2011
Location: Central Iowa
Posts: 835
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Here's hoping everything comes out perfect. But if you do have to contact Suburban, tell them you know of a guy in Iowa who covets their outdoor stove, the model that hangs on the table rail on the side of the trailer, and could they please send him a complimentary unit?
Can't hurt to ask...
__________________
It's never too late to have a happy childhood!
Lee, WU0V, and Courtenay, N0ZDT
2011 Rockwood A128
2000 Silverado 1500 pickup
60W solar system
2000W inverter generator
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10-17-2011, 02:00 PM
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#9
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Member
Join Date: Aug 2010
Location: Howey in the Hills, Fl
Posts: 466
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Quote:
Originally Posted by thehamguy1
Can't hurt to ask...
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If that's the case, then ask for two!!
This is what we covet:
__________________
Frank & Rita M
2016 Ford F-150 XLT Ecoboost
2017 Rockwood 2703WS
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10-17-2011, 03:41 PM
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#10
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Mostly Harmless
Join Date: Aug 2011
Location: Central Iowa
Posts: 835
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Quote:
Originally Posted by frankm
If that's the case, then ask for two!!
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I like how you think! Yes, that's the stove I was thinking of; the problem is they want money for it. Being of sound mind, I've already spent it all.
__________________
It's never too late to have a happy childhood!
Lee, WU0V, and Courtenay, N0ZDT
2011 Rockwood A128
2000 Silverado 1500 pickup
60W solar system
2000W inverter generator
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10-18-2011, 04:51 PM
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#11
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Member
Join Date: Feb 2011
Location: Jacksonville, Fl
Posts: 91
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Quote:
Originally Posted by thehamguy1
Well, an email to WFCO explaining the problem and asking for a replacement door catch resulted in a reply the next day saying they'd send a replacement right away. When the package arrived, they had sent me TWO catches, so now I have a spare. They seem to be an improved design. I appreciate their prompt and considerate response. Way to go, WFCO!
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Wow...I went out and found that my door was broken too so I followed your lead. I received word that a latch is on the way. If this latch breaks I will go the velcro route. Thanks!
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