Confused about the water pump!

[Movin up]

We are camping this weekend for the first time with hookups in our new a122s. We just completed a very successful 3 week trip, other than a frustrating leaking water filter. We had it "fixed", but it is stilll leaking.
Anyway, when we had in to the dealer, we asked about procedures for hook-ups vs dry camping. The guy told us to turn on the pump. I started reading the forums because our pump hums and fills the water filter slowly, but does not make the real pumping noize like it used to. From what I am reading on line, it looks like we messed up. Did we break our pump by running it while hooked up to water?
The pump is off now. I assume the water still has some way to get into the water heater. We have turned that off now, to be safe.

[GSW]

Sounds like not enough water in fresh water storage tank.

[Triguy]

I am not sure what pump you have but I do not run my pump when on city water.

Are you saying that the pump, when running now with a filled fresh water tank, is not working (i.e. pressurizing) the lines?

[Movin up]

We do not have any water in the fresh water tank. I suppose you bypass the tank by using the city water, because we still have water coming out of the faucet. I guess that's why the pump s not pumping, there is no water to be pumped! I hope we have not damaged the pump by running it dry.

[Triguy]

Possibly its damaged or maybe not. I'd test by filling up the FW tank, disconnecting from city water, and then turning on the pump. It will pressurize the lines and then shut off if everything is normal.

[bikendan]

didn't your dealer tell you that the water pump is only for the FW tank and not for city water?
if not, i'd give them a piece of my mind!

[Movin up]

Originally Posted by bikendan

didn't your dealer tell you that the water pump is only for the FW tank and not for city water?
if not, i'd give them a piece of my mind!

No, they did not. In fact they told us to turn on the pump when I asked specifically what we needed to, since we have only dry camped before. They responded quickly to our request to fix the water filter, but only re-installed the original, said the o ring was probably twisted, and tested very briefly. We were happy with the quick service, but would have preferred a new water filter. Now it is leaking again. Not feeling to wRm and fuzzy about em right now!

[rawlus]

The pump in the a-frames isn't damaged by running dry so I expect you'll be fine.

[Pooneil]

Originally Posted by rawlus

The pump in the a-frames isn't damaged by running dry so I expect you'll be fine.

I agree. The pump should not be damaged by running dry. It however has a finite life in running hours and running dry will count toward those hours.

[Movin up]

Thanks everyone for the input! This forum is fantastic.

We put a little water in the fw tank, and checked the pump, and all is fine. I don't like that we have used the pump unnecessarily, but it was less than 2 days. Now we know for next time we camp with hookups.

Again, so great to get responses so quickly!

[Pooneil]

Glad everything is OK. Don't worry about the pump. It is unlikely for most of us occasional weekend campers that we will ever use up our pumps.

[papap]

with the water pipes pressured up from city water supply. the pump should not run very long if at all.