I would go straight to your manufacturer. I've had several questions about my Coachman 287BDHS, and went to the Coachman web site. There is a place for "contact us" to send an email. I usually get a good response within 48 hours. At lease then you have a contact name and email if you want to follow up.
Include your VIN in your questions to get specific detail.
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2018 GMC 2500 Duramax Denali
2018 Coachman Freedom Express 287BHDS
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