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Old 08-14-2020, 11:07 AM   #1
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Join Date: Jan 2020
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2020 Cedar Creek Champagne 38EFK Roof question

I have a soft spot on my roof near the vent circled. I had a dealer service rep come out and look at the area. It is not a puncture and he couldn't tell if the area below the vent was even cut. I had a warrant claim denied by Cedar Creek saying

"Good morning,

In regards to this Roof request::

Cedar Creek did not install this vent, as I have reviewed this request along with our Tech department. This would need addressed with the company that installed this aftermarket modification.

Cedar Creek respectfully declines participation in this repair.

I did not make any changes to my roof. I am wondering if anyone else with this model has the same roof vent in that area of the roof. My dealer is trying to goto bat for me.
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Winger57103 is offline   Reply With Quote
Old 08-30-2020, 08:50 AM   #2
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Join Date: Aug 2020
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I would get a moisture reader and see if you can pinpoint cause. I’m not sure exactly how soft or what damage is there. When I see it from blurry pic hard to tell. Seems like a cheap fix if you take care of it ASAP.
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