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Old 07-22-2020, 07:22 PM   #1
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Awning failure DOMETIC 9200

Weíve had our 2021 forest river fsx 178bhsk exactly 2 weeks. Just took it on our first trip and awning stopped working on day 2. No clicking at all when you hit switch. Awning lights do work. We purchased in Ohio and had it shipped to RI so looking for some basic troubleshooting we can try before bringing to a local dealer for service? Any input would be very much appreciated!

Note: The first night we camped we did have a roof leak. We discovered a crappy caulking job on one of the seams and fixed. Did a hose test to confirm no more leaks and ran a humidifier. Unit came straight out of factory about a month ago.

Thanks again!
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Old 07-22-2020, 09:55 PM   #2
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Try this link to YouTube channel MyRV works inc. this mobile rv technician does detailed videos on all types of repairs on rv ,s including awnings


https://www.youtube.com/playlist?lis...Krme8AyK1ctHJD
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Old 07-22-2020, 10:34 PM   #3
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Hi, I’m sorry you’ve had these issues. Have you tried looking at the fuse for the awning?? You should have a fuse pannel with all be breakers in it as well. If the fuse is good and your needing to get the unit rolled in then find the connections on the railing outside. You’ll have to supply 12 volts to one and ground to the other. If it turns the wrong way then reverse your wires.
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Old 07-22-2020, 10:49 PM   #4
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Quote:
Originally Posted by Mandog View Post
Hi, Iím sorry youíve had these issues. Have you tried looking at the fuse for the awning?? You should have a fuse pannel with all be breakers in it as well. If the fuse is good and your needing to get the unit rolled in then find the connections on the railing outside. Youíll have to supply 12 volts to one and ground to the other. If it turns the wrong way then reverse your wires.
Not all awnings have a fuse in the fuse panel. Some have an inline fuse where the wires go through the wall, others have a auto reset breaker. If you have a closet or drawers on the inside wall where the awning arm with the motor is attached it's the place to start.
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Old 07-23-2020, 01:42 PM   #5
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Not familier with a 9200 as I have a 9100. There is a procedure for rolling one in in the event of motor failure. Just thinking if the 9200 has a similar procedure, you could maybe use it to deploy. Would be a pain but,.... Just thinking out loud.
Check for an awning recall. There was a recall for the 9100 for motor failures. If this is the case, contact Dometic.
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Old 07-23-2020, 01:52 PM   #6
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The motor has a short lead look in back of power arm most have a cover just open look were the power unplugs, if you have a power drill use the battery plus and - one way will open switch wires and. They will close it is a good test of motor. I have use my 20 volt pack off my drill never a problem. It's really a easy test to ruel out motor or wiring.
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Old 07-23-2020, 02:07 PM   #7
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To manually extend/retract your awning, you need a cordless drill and a 3/8" socket, remove the motor cover and look on the top of the motor housing for a nut cap, remove the nut cap and you will see the manual over ride nut. CW extends the awning, CCW retracts the awning.

See page 9 of the attached manual.
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Old 07-23-2020, 02:32 PM   #8
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Check these

There have been several failures Of awnings written up on the forums caused apparently by a burnt out motor but in fact caused by the switch. When the switch had high internal resistance the motor drew more amps and burned out.
It is worth searching for the YouTube video on how to remove, disassemble and clean the switch. I also found that the join for the wires on the outside arm needed redoing. I also am going to replace the thin awning arm wires with heavier gauge ones.
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Old 07-25-2020, 11:16 AM   #9
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Appreciate all the feedback and suggestions!
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Old 07-25-2020, 11:58 AM   #10
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I hope you find the issue quickly. Let us know what you find.
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Old 08-06-2020, 06:21 PM   #11
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Hi All - just to close the loop, we found that it was a loose wire in the wall that was causing a short and kept blowing the fuse. We fixed that, replaced the fuse and working fine now. Thanks again for all your suggestions!
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Old 10-12-2020, 08:15 PM   #12
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Dometic Bump

Opening this loop back up because we've also been experiencing problems with the Dometic 9200 with our new Sandpiper 379FLOK (ironically also purchased in Ohio). Drove up from Alabama and hauled it back down ourselves. One week later and first outing the awning wouldn't work. Here's what I know:

- fuse is good and panel receives power when extend/retract buttons are pushed
- wires from awning motor to RV wall seem fine (no crimping/pinching, cuts, etc.)
- motor is good; DC12V supplied will both extend and retract the awning

Here's what I don't get. After 2/3 days of driveway surfing with 15AMP shore, the awning will extend and retract, kind of. Seems to be under be under a lot of tension, or with very little power supplied (i.e. the external DC12V extends/retracts much more efficiently).

Here's what I also know: 3 days ago the RV battery tested 13+ volts (which I consider normal), but today tested 12.5 (battery has been bypassed the entire time). Notwithstanding I think there may be a battery issue, shouldn't this be a non-issue when connected to shore power?

Any help is greatly appreciated!

Cheers,
Chris
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Old 02-06-2021, 03:19 PM   #13
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2nd Motor Failure

I have a 2020 Heritage Glen 314BUD. I am on my second motor in 6 months. I have read in another thread that the awning motor is a window motor for a car. I've tried to find the discussion for the replacement part with out success. I did find someone stating that its are Dorman #742-141. But that has a different bolt pattern. I'm pretty sure my awning is the Dometic 9200 model. Dose any know what that window part number is? Or can someone post the link/thread to that discussion?
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Old 06-21-2021, 10:02 AM   #14
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Unhappy Dometic Series 9200 Awning

If you have issues with the 9200 Series awning you are not alone. I have also had problems and it is near impossible to reach Dometic (expect up to several hours on hold). We have a 2020 but we purchased nearly two years ago and had no need for the awning. When we did it barely went out and back in was even slower - eventually stopping midway in. I tried to find a replacement motor and everyone seemed to be out of stock - including Dometic. I am waiting for one right now that is on back order.
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Old 07-13-2021, 05:05 PM   #15
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Same problem, different symptoms...

Hopefully someone is still watching this thread. Our 9200 is a year old, and today it decided to not retract. Here's what I know...the motor is fine. Spinning the little manual retract nut just fine. Tried to manually take it in with a drill, but as I suspected that didn't do anything but spin. It's not catching anything. There's no odd sounds, just the sound of a motor running when we push the switch. We had to roll the thing in by hand and tie it off. We're at a campground now so I don't have the tools or desire to tear it apart until I get home. Anyone know why the thing won't move even though the motor runs? No matter what direction we try it barely budges.
Thanks for any help/insight you can give.
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Old 07-13-2021, 06:44 PM   #16
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I am thinking the tension spring has broken or has someway lost tension. The motor needs the spring to help retract.
On my 8 year old 9100 a drill is not needed to manually retract in the event of a motor failure and if the spring is intact.
On the first sheet fig.1 the engagement pins are shown in dotted line. They pins could have sheared amusing loss of tension. Repost what you find.
FYI, my 9100 is 8 years old and has had only one motor under warranty.
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Old 07-13-2021, 06:49 PM   #17
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Thanks!

Thank you for the quick response. I will dig into this when I get home at the end of the week. I'll post my success...or failure. 😑
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Old 07-14-2021, 10:36 AM   #18
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Thank you for the quick response. I will dig into this when I get home at the end of the week. I'll post my success...or failure. 😑
Let me know what you find out. Having the same exact symptoms. Happened last week. Could not retract using switch or manually using drill. Had to retract it by hand and secure it for ride home. I was going to take it in for repair but if itís something I can do on my own I will. Never worked on an owning before and was hesitant knowing there is a spring in there. Wasnít sure if I need to worry about any tension on the spring before removing the motor/gear housing. Canít seem to find any videos or information online on this model.
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Old 07-17-2021, 06:33 PM   #19
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Going to be a while...

Well we got home, but have another trip planned for this Monday. So I'm just going to leave this awning tied up the way we have it for now. I don't want to start on it, then not be able to get it fixed before we leave. I will update this post once I've figured out what's wrong...hopefully next weekend.
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Old 07-25-2021, 07:08 PM   #20
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I have a Dometic 9200 awning with the exact same problem. Iím in the same boat. My wife has planned trips and itís hard to get time to tear into it. Heck Iíve only used this awning on my 2020 Vibe 4 times.
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